Dirty Little Secrets of the Manitoba Public Insurance Corporation (MPIC) and Autopac.
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Mary AnnDecember 30, 2011  6:57:16 PM
Mr. or Ms. Anonymous obviously never had to deal with MPI. It doesn't realize that, not only would one have a hard time finding a lawyer to represent you against MPI, you cannot hire a lawyer to assist with the never ending paperwork or that the injured person has no money to pay a lawyer. It also doesn't know that endless letters DO go to parliament or that MPI is government.

Imagine staying in hospital for almost 1 and 1/2 years and spending 3 months of that in coma and then having to be potty trained and relearn how to walk and eat real food all at an adult age. Imagine not knowing what things are or forgetting what things are called. Imagine not knowing what you ate for lunch, or that the leftovers in the fridge aren't from yesterday but last week. Imagine knowing you used to socialize and have fun with friends but that doesn't happen anymore. Imagine having to use a walker or wheelchair when you never used to, or other equipment for daily living. I could go on and on.

You, Mr. or Ms. Anonymous, have no business being on this site as you are ignorant to the aspects of injuries some people have to deal with daily from an MVA. Good for you that your life is perfect!!!

Mary AnnDecember 30, 2011  10:20:39 AM
Dear Anonymous,

When you almost die from an accident and MPI rules how will live your life because you have been stripped from all aspects of living the life you had, then let's see you say that! Otherwise, shut up!!!!

AnonymousDecember 29, 2011  4:02:43 PM
You all should just quit your whining and get a lawyer if you've got a problem. Go talk to your member of parliament and ask for things to change if you feel they should. sitting around and whining never solved anything.

boydDecember 23, 2011  2:41:44 PM
Jerek,

there is probably little you can do to speed up MPI right now, but there a lot you can do while you're waiting to speed up the whole process. When they are done their "number crunching" and finally give you a number, it would serve you well to have already researched your car independently and know yourself what you believe it is worth. Do this by reviewing cars-for-sale ads, the internet, and other sources that objectively price used autos. Consider options your car has, recent expenses, mileage, condition, etc and compare that to what dealers are offering. I have no doubt MPI will lowball you and if you've done your homework, you'll ultimately get more money from them. Good Luck!

JerekDecember 22, 2011  1:52:25 PM
I have had nothing but problems from these arrogant jerks! It's been 2 weeks I still have heard nothing about what thy are gonna do. All they said is that it's wrote off and they have to crunch numbers.. Does that really take 2 weeks? I have never have to deal with them before about this. Is there anyway I can speed this up or do I just have to wait? I'm starting a new job in the new year and I need to get things rolling so I know I can start and not have to wait on a vehicle.

CarlynDecember 14, 2011  8:29:54 AM
@Tina:

A body shop owner told me that I could ask that my vehicle be written off if I was concerned about safety and structural integrity. A rebuild or major repair does affect your resale value. Even with a good body shop doing the work, a rebuilt or repaired vehicle is never the same as the original, even if the differences are simple fit and finish changes.

To get a fair market value for your write-off, print off several ads for comparable vehicles for sale in Manitoba area. Know what it will actually cost to replace your vehicle, not just what the blue or black books say its worth.

KenDecember 9, 2011  10:27:15 AM
I have worked in the Manitoba Auto Industry for over 20 years. Many times a week customers contact me because the have had a car accident and now have to deal with MPI. Never the results anyone likes but in most cases not horrible. Since MPI has been once again ordered to pay back money to customers the quality of their service has fallen to new lows. The adjusters have become arrogant and to say the least very heavy handed. Their offers are lower then market conditions and in most cases very unreasonable. Their new attitude is take it or leave it, we are in control. MPI is not losing a cent but actually profiting more. A rate payer gets back a check for hundreds but come time to settle a total loss of a vehicle they are under payed by thousands. This is not just my opinion but a consensus of many who deal with MPI on a daily basis. MPI is under the cloud as usual that because we have no other option we will take what they dish out.

Tina SmithDecember 6, 2011  3:03:48 PM
I was in a accident two weeks ago, my car against a deer and then the ditch. MPI informed me that if the damages were over 8K that the vehicle would then be a write-off. Now today I'm told they are now willing to cover up to 10k in damages. My car is a 2009 dodge caliber, only worth 13k now. How do I fight this? Honestly I don't want a car back that has so much damage. If I turn around and try to sell this car in a year or two it's pretty much worthless.

Thanks Tina

ADecember 5, 2011  3:14:32 PM
I appealed MPI's denial of massage therapy treatments by a registered massage therapist after my 1st MVA in Nov 2001. AIAC unfortunately sided with MPI. The reason: Legislation is written for MPI to only pay for massage performed by a certain group of medical professionals only such a chiropractors / physiotherapists. We all know that a chiropractor will not perform a 1 hour theraputic massage. This is MPI's way of appearing like they cover massage therapy but in actuality they really don't. People suffering from whiplash injuries know the benefit of regular massage and so does MPI. Not paying for regular massage by a qualified registered massage therapist is saving MPI millions and millions of $$ annually. When I appealed MPI's denial I explained to AIAC and to MPI's lawyer that massage therapy is instrumental for all people recouperating from a whiplash injury. Massage minimizes permanent whiplash pain. A recent appeal decision was made in BC (BV is another gov't run insurance province) supporting massage therapy treatments in Manitoba. On behalf of the MVAS Group, I contacted MPI. I want MPI to respond to BC's recent court decision. If BC law supports massage therapy by a qualified registered massage therapist, then MPI should also support massage therapy. For those interested, please see the posted court decision: http://www.courts.gov.bc.ca/jdb-txt/CA/11/04/2011BCCA0482.htm

Mary AnnNovember 22, 2011  11:27:21 PM
I honestly don't know why they would need 5 years of T4's. The Income Replacement Indemnity is based on what you were making at the time of your injury. Although, if you were casual, they may look at your average income over those last 5 years (just guessing). However, I believe in the "Act" it is stated that there is a waiting period before you receive the Income Replacement Indemnity which I think is 180 days and is based on 90 percent of your income at the time of your injury. Read the Legislated Act and Regulations - this information is not provided to you through the PIPP guide.

Also, it is calculated by taking the annual income and subtracting I.T., C.P.P., and E.I. and you will receive 90 percent of that income. It is then divided by 52 or 26 weeks to come up with a bi-weekly payment.

Just so you're aware at Income Tax time, you will, or I know my daughter was, threatened to provide a copy of your Income Tax forms that you submit to Revenue Canada along with your Notice of Assessment form or they will suspend/terminate your benefits.

JenniferNovember 22, 2011  11:17:40 AM
I was injured in an accident and they determined my income based on my previous casual employment which only went back 6 months prior to the accident. (I'm a nurse. Then after 180 days they asked for my previous 5 years T4s. My benefit almost doubled at this point. Shouldn't I receive retroactive benefits from the time the accfident occured. Could use some feed back.

Mary AnnNovember 17, 2011  9:56:37 PM
That is exactly right. Insurance, in my opinion, has no business being in the hands of gov't bureaucracy. Unfortunately it is; therefore, no accountability. This is the exact reason for appeals, appeals, and more appeals. The entire system is made up of simply passing your life on to another dept.

Against MPINovember 17, 2011  4:19:04 PM
MPI is in business to make money for the gov't. MPI makes the province of Manitoba a lot of money. There is a reason why MPI does not want to open up their financial books to the public. Since there are other gov't programs in Manitoba and in Canada, MPI assumes that if they deny covg. or payments a different gov't program will. Unfortunately, this leaves many people without proper medical care and bankrupt. The advertising MPI does is a contradiction to what they actually do.

Mary AnnNovember 14, 2011  10:08:17 PM
Just to provide a little background on my situation. My daughter (19 years then) was coming home to Thunder Bay, Ont. Dec. 23, 2004 for Christmas and was a backseat passenger in a Manitoba plated mini-van. A truck lost control west of Kenora and hit the mini-van. Everyone was fine except my daughter who was eventually flown to WHSC in Winnipeg. She suffered a severe blow and remained in a coma for 3 months.

While in Winnipeg she was in SICU for approx. two weeks and then sent down to a room and shoved in a corner. She was unresponsive and couldn't press a button to get assistance. When they wanted to send her back to Ontario, I had to stand my ground there and made sure they sent her to Thunder Bay and not the small community where we were from. No consideration to her injuries - they just wanted her out. But, I told them she goes to Thunder Bay or stays right here. Fortunately, due to living in a small community I was able to call the Chief of Staff at that hospital and tell them the "real" situation and they were then able to refuse admittance. I was finally glad to get her back to Ontario to receive the medical attention she then required at the hospital she needed to be in.

It was horror and she remained in hospital for almost 1 1/2 years. She has had to relearn everything we all learn during the first 5 years of our lives. Life as it was will never be the same ever.

It will be 7 years this Christmas and dealing with MPI has impeded maximum rehabilitation right from the get go. They suspended/terminated benefits without telling us because we hadn't signed a form. So they wouldn't approve payment to provide splints for my daughter's arms and hands when they became clenched and held tight to her chest due to the brain injury and calcification build-up in her joints. We could barely unclench her fingers and there were days we (nurses included) couldn't open up her arms.

Adrian HalpertNovember 13, 2011  8:24:59 PM
Mary Ann,

Not sure about getting a paper copy from MPI but the PIPP legislation you were looking for can be found here: http://web2.gov.mb.ca/laws/regs/pdf/p215-041.94.pdf

Also, we don't currently have a meeting scheduled, but if you send me a contact e-mail at Contact.MVAgroup@gmail.com then I can make sure to add you to our contact list so that when a meeting is upcoming, I can let you know.

Mary AnnNovember 11, 2011  8:35:44 AM
I would be very interested in attending a support group meeting when one is planned.

I am sorry I missed the rally earlier this year. There needs to be more! Perhaps a book should be made that offers information and short stories.

Mary AnnNovember 11, 2011  8:28:59 AM
I was just looking back at some of the posts here and in the archives. I have so much to say as my daughter and I have endured 7 years of MPI.

Has anyone heard of the Occupational Rehabilitation Group of Canada? It is an organization located in Winnipeg that MPI DOES release information to without consent. MPI will use them to perform a "forensic/independent review" of files. The purpose, in my daughter's case, was to find out what services were available for little to "no fee". I told them that was nice but my daughter is receiving exactly what she needs here and that little to no fee services were not created to pass the buck. We have rehab support services in Thunder Bay (which are not free) who work with brain injury clients in the community and under the OT, PT, and SLP.

ORGOC was "taken aback" because we don't have enough free services in Thunder Bay; hence, the reason the MPI supervisor asked at a case conference "what if it wasn't a car accident"? I told him immediately that it was and that they are not to change the context. That supervisor just degraded the severity of my daughter's injuries in front of our team of professionals. The adjuster also asked if she could phone me because she would just like to call...I hummed and said "No! I like everything in writing."

ORGOC also offers services to assist people in their own homes. e.g. a claimant that cannot live alone could hire personal care through ORGOC which takes the entire amount of MPI's personal care funds ($4100+) and then applies to the provincial health dept.? for a max. of approx. $9,000.00 per month. MPI pays 1/3 of that amount because one may need assistance in their own home due to a motor vehicle collision. Manitobans are paying through auto premiums and taxes along with federal monies coming into play through federal Health. I cannot believe how bad it is there in regards to government controlled auto insurance. I would never move to Manitoba for the simple fact of MPI. However, I do like to visit Winnipeg and Brandon.

Mary AnnNovember 10, 2011  9:14:12 AM
Also, Adrian, if MPI cannot or will not produce an agreement or copy of a contract then whatever the doctor opined in his report is completely invalid. Expecially if you have a doctor whose medical notes state otherwise or differs. You can also request what the doctor reviewed in providing his report.

P.S. and just for the sake of sharing information: I live in Ontario and private insurance does not work this way. However, my daughter is entitled to and receives PIPP benefits due to her situation. Here the insurer may request another opinion from a doctor that will "meet" with you. However, the bottom line is that no insurer wants to pay out. Notes and reports have to be precise and to the point. Leave no room for discrepencies. (This is my entire point in regards to the "blind opinions". These doctors cannot provide medical opinions based on a paper file; regardless of whatever benefit is being requested. It leaves everything questionable. And, the adjuster is not a doctor. As Canadian citizens we don't request medical assistance or treatment over the telephone. We make an appointment to "see" the doctor or go to an emergency. In turn the doctor "sees" us in person to provide treatment and/or a prescription. Injuries sustained in a motor vehicle collision cannot compare to illness. The event itself is traumatic and injuries can be life or death - catastrophic and life-altering. A claimant's medical/rehabilitation needs cannot be treated through paperwork. As soon as a claim goes in, MPI is looking for ways to save money while one is in ICU fighting for their life. The entire process is medically inadequate and should be illegal in Canada. The process needs to change. We have rights to obtain proper medical treatment in this country.)

anonymousNovember 9, 2011  6:44:29 PM
I am staying anonymous on this one, as who knows what the medical system is capable of. The college approved a doctor to work in manitoba, after he was convicted of a violent crime, and spent time in an american jail. Also, the man was bipolar, and caught doing some strange things on his own time. Sorry that I cannot elaborate. His story made the news (eventually) and the news asked the college how they could unleash someone like this on the manitoba public. The college didn't reply. Your complaints will be lodged and their will be a paper trail of what he did if you prove it. But that is all.

Mary AnnNovember 9, 2011  3:19:45 PM
Adrian, I'm just wondering, MPI should have (although,maybe not) contracts/agreements along with guidelines for their expert consultants (the doctors) to follow when reviewing medical files for denial of benefits. I have asked them for this, but have been ignored. Do you have a copy of the PIPP manual; it is available on CD by request ($25.00).

When and if you contact the College of Physicians and Surgeons and/or lodge a formal complaint, I would like to suggest that you first request a copy of any agreement between MPI and the consultant (doctor). Your adjuster should be able to direct you to the proper dept. to retrieve that; or, have the College request this from the doctor; or, if you have any other ideas. I just think it would be a very important document for The College's investigation process.

Adrian HalpertNovember 8, 2011  9:37:22 PM
Thank you Carlyn. I plan on contacting them later this month when I have some time off from work.

And Mary Ann, I completelly understand what you are saying. But, I still think it's worth a try and I have some methods in the way I approach it to at least make sure my efforst aren't completelly wasted.

That being said, as I said before, if anyone has similar documentation from their case file and would like to have it added to a complaint, please feel free to forward the information to the MVA group e-mail: Contact.MVAgroup@gmail.com

CarlynNovember 6, 2011  5:38:37 PM
More from College of Physicians and Surgeons website:

"Expectations and Outcomes

What you should know about your involvement in the process if you complain about a physician to the College:

Where your complaint concerns a misunderstanding or misinterpretation of a physician's actions, you may be encouraged to communicate with the physician directly or play an active role in our attempts to resolve your concern.

If you wish your concern to be addressed through our complaints process, you will be asked to submit your complaint in writing before it will be investigated.

The physician who is the subject of the complaint will be provided with a copy of your written complaint.

It is unlikely that your relationship with the physician who is the subject of your complaint will continue.

The College has authority to access your medical information to investigate your complaint, but it is our general practice to ask for your consent to release the information to the College;

You may be asked to meet with a medical consultant, investigator or the College's legal counsel to review your complaint and/or describe any further involvement on your part.

What the College can do to address concerns:

In some cases, the College may be able to facilitate an acknowledgement and/or an apology from a physician who recognizes the validity of a concern raised in the complaint against him/her.

Where a complaint highlights the need for a physician to change his/her behavior or to improve some aspect of his/her practice, the College may facilitate assessment and re-training if required.

In circumstances where the conduct on the part of a physician represents a serious error, omission or transgression that the physician is not prepared to acknowledge, the College may pursue formal disciplinary action against that physician in order to adequately protect the public. In circumstances where a physician is unwilling to consider a behavioral change, assessment or re- training or where a physician is a repeat offender and/or has failed to act on the College's direction regarding re-training or behavioral change, disciplinary action may be the only recourse.

The College has the authority to restrict or take away a physician's right to practice where it has determined that a physician is not fit to practice medicine for reasons such as he/she is too ill to practice safely, is not competent or has committed a serious act of professional misconduct and his/her continued practice puts the public at risk.

What the College can't do to address concerns:

The College does not handle general complaints regarding medical matters or concerns about other health care professionals. We can only take action where concerns relate to individual physicians who are practicing in Manitoba. Concerns or complaints about other healthcare professionals should be directed to the appropriate professional regulatory body;

The College does not have the authority to:

obtain financial compensation for complainants;

compel a physician to provide the treatment a complainant wants;

arrange for alternative medical care or a referral to a specialist;

make a doctor apologize to a complainant."

CarlynNovember 6, 2011  5:34:45 PM
From College of Physicians and Surgeons website:

"Complaints & Investigation Concerns regarding a physician's practice and conduct are addressed through the College's complaints and investigations process pursuant to The Medical Act. The process is administered by College staff in the Complaints & Investigations Department and overseen by one or more of the following Committees of Council, depending on how the concern can be most appropriately addressed:

Complaints Committee Investigation Committee Appeal Committee Inquiry Committee

The Complaints & Investigations Department handles inquiries and complaints regarding concerns about the conduct or actions of a physician such as:

a physician behaving inappropriately; a physician providing inadequate medical care; lack of professionalism on the part of a physician; a physician breaching patient confidentiality and/or failing to protect a patient's personal health information; boundary violations; sexual misconduct.

If you have a concern or complaint, it may be useful to contact the College by telephone or email to determine how to proceed. Inquiries can be made by calling 774-4344 or toll-free 1-877-774-4344 and asking that your call be directed to the Complaints & Investigations Department or by an email addressed to complaints @ cpsm.mb.ca.

Mary AnnNovember 6, 2011  1:44:38 PM
Dear Adrian, the College of Physicians and Surgeons won't do anything. The consulting doctors only provide "opinions" to MPI. It is the legislation and the "Insurance Adjuster" using authority they shouldn't have. They will test and hope you don't further your complaint. And, if you do, they just back each other.

My daughter was denied Chiro treatment when a new plan was submitted, but MPI's doctor (Baron) suggested exercises at home on an unstable surface such as a gym ball. MPI approved exactly that and would provide funding for a gym ball.

My daughter suffers cognitive and physical impairments and won't remember to do exercises at home let alone on a gym ball. It would put her at further risk for injury. This is a prime example that a doctor or the adjuster has no clue regarding proper medical treatment.

MPI's letter explained that the doctor reviewed the entire medical file; however, the doctor then wrote me that he did not have the entire medical file at his disposal. Liars!!

This is why I asked for the policy to where it is stated that a claimant cannot meet with the Health Care Services Team. There is no policy!!

When I asked Fair Practices about it, I was told that this is MPI's "business practice".

MPI is a business, a bureaucratic, provincial gov't crown corporation taking everyone's premiums. Check out "About Us" on MPI's website. Premiums are not used in the way insurance is intended.

Where is the Canadian Ombudsman overseeing provincial corporations in this country? Something is needed at the federal level!!

Adrian HalpertNovember 6, 2011  12:11:45 PM
I have just received the paperwork that relates to the cheque I received from MPI for all the entitlements I was fighting for (and eventually won compensation for).

In the report from Dr. J. MacKay, he specifically states that "Revised Schedule of Permanent Impairements does not assign a permanent impairment benefit for leg length discrepencies that arise from a fractured femur and/or tibia". Yet after fighting the original, notes from my case manager indicate "According to REgulation 41/00, Div. 1, Subdiv. 2, Section 4.2 (a)(iv), there is an entitlement for leg shortening of 2-4cm from a tibia or fibula fracture". And while I have a femur fracture, not a tibia fracture, this comperison was eventually used to provide a 3% entitlement for my leg shortening, something that Dr. MacKay was directly trying to prevent with the lies in his report.

I know people have previously mentioned contacting the body in charge of Doctors in Manitoba (College of Physicians?) to lodge a complaint. If anyone has the contact information and is able to provide it here, I would greatly appreciate that as I intent to approach them and based on this evidence lodge a formal complaint against Dr. MacKay as he has obvious alterior motives for denying benefits, and the man should not be consulting for MPI, let alone be a doctor.

The man is a crook and needs to be stopped from having outright power in denying legitimate claims and making the victims run through hoops, and I welcome anyone with similar documentation to join me to show this is not an isolated case.

Mary AnnNovember 1, 2011  11:06:43 AM
Carlyn, you are absolutely right! However, MPI's Health Care Team of doctors can only provide opinions. That isn't against the law. The issue here is, these are "blind opinions" based on information provided to them by the adjuster. So, really, only the adjuster knows what information the doctor actually reviewed. The other issue is, the adjuster (who is not a doctor) has the ultimate authority to approve or deny treatment regarding your health, well-being, and survival to life post-accident.

Anyone suffering life-altering injuries will be taken advantage of.

Mary AnnNovember 1, 2011  8:19:33 AM
At the age of 19, my daughter was a passenger in a vehicle hit by another in Dec. 2004. She was in a coma for 3 months and in hospital for approx. 18 months. Her life has been stripped from her in an instant. She progressed to the point of being able to live in the community with 24/7 supervision. The fight for survival is continuous and she would be in an institution if I didn't do what I do for her. I have advocated numerous times on her behalf as MPI would walk all over her. She suffers a brain injury and physical limitations using a walker or wheelchair to get around. The battles don't end in regards to watching her suffer daily with her disabilities and anger that life isn't supposed to be this way.

I need to find others that are in the same situation such as those being forced into institutions because they cannot live on their own and MPI will not assist family members and loved ones the help needed to provide care at home.

I've sent letters to MPI's CEO, Minister of Justice, the Premier of Manitoba, and that did nothing. They honestly believe in this cult. However, I'm sure they leave the compound every day thanking their lucky stars they are not a claimant. Perhaps a letter to the Prime Minister and all the Premiers in Canada would help?

CarlynOctober 31, 2011  11:12:41 PM
Affordable insurance rates shouldn't come at such a high human cost.

Why are millions of dollars (Not MPI dollars. Taxpayer dollars.) spent on the AICAC process? Claimant Advisor's Office? Mediation Pilot Project? Because MPIC does not pay benefits claimants are rightfully entitled to. They make our lives nightmarish, expecting that most of us will go away without even applying for an Internal Review. Those of us determined enough to get to that level often discover that it's skewed toward MPI. How many who fail at the IR level have enough energy and other resources to carry on to AICAC? That's what they count on! If we do go to AICAC, and we have a justified claim, they'd like to settle it before we have a hearing, so it's not on the record. So that others can't benefit from our hard work and determination.

And don't get me started on those "independant medical opinions". Independant is defined by Merriam-Webster as "a (1): not subject to control by others : self-governing (2): not affiliated with a larger controlling unit". If MPIC paying the majority of their consulting income, they are not independent. When the same names keep popping up as consultants for MPI, and they are always saying no, it is obvious that those are the ones MPIC has been able to pocket. Have MacKay or any of the ARCC team ever issued an opinion that favors the claimant? Highly doubtful.

Maybe we should be complaining about these practitioners to the College of Physicians and Surgeons or to their respective governing bodies. They need to be held accountable for their unethical actions too.

LannaOctober 31, 2011  4:07:44 PM
Mark, Are you serious that MPI SIU thugs threatened you?!

I have no problem naming doctors whom I would avoid in the future. MacKay, Hoy, Capitano, Adam, Ilse, Jones, Moore, to name a few. Some of the other names to think twice about would be HUZEL, Stevens, Pearson. Shall I name case managers?

Sorry to hear that they are treating you poorly too, never fun to say the least.

Mark BrownOctober 31, 2011  11:09:01 AM
I was in an accident in 2003 where i was hit by a drunk driver while i was walking in a crosswalk on henderson hwy and the mpic steamroller started i was working at the time and was entitled to PIP benefits and was collecting those for about 3 months until the MPIC lawyers figured out a way to stop paying those benefits from some legality that i couldnt comprehend and no lawyer would take the crown to any extent except for one who i shall not say only because im afraid of being sued by this legal firm (which does legal counsel for MPIC on other matters unrelated to personal injury)which means youre screwed from the start ,so now on welfare and in the system ,youre a puppet on a string for the crown to play with until they throw you to the disability wolves ,i went from making 46,000 annually to making 8800 annually in less than a year ,and thats when the creditor problems started ,my life was a whirlwind of pain from the accident and pain from the corp that i thought was going to help with all their commercials about helping and B.S but thats not really true, now i was a target for the MPIC legal dept. Which sued me for the monies that they incurred in my litigation and won btw if you think that you have a chance think again i lost my house ,my kids ,my life and many times thought about suicide to end the emotional trauma that i personally endured by MPIC and the PAN Am clinic AS WELL AS DRS FROM THE LEGACY SPORT CLINIC (whom i need not repeat their names for fear of another legal battle that im sure to lose or worse ...meeting the magnates enforcement crew again(ex RCMP and CSIS members)scared me smart...if i were you i would be very careful when dealing with these people, they protect CANADA from threats of terrorism like you, listen to them ...im not going into details but i was scared for my life ,i was followed and made to feel very paranoid after meeting with these people,they had detailed information of my family and how they would treated if i did not comply.After i stopped my litigation my life went back to normal and i could go on with my life with huge debt that i could never overcome from a accident that i never saw coming ,from a drunk driver ...i have daily trauma attacks from the pain and relive it everyday...lucky me 8 yrs later...Heed my warning

Mary AnnOctober 30, 2011  10:32:13 PM
Through my experience, I will share what I can to help others.

In serious catastrophic cases:

You may need family to assist representing you if need be.

First, do not verbally discuss anything with anyone at MPI. Use email. Always have everything in writing! You can refuse phone calls; and if you do not know how to email - learn. Get everything documented!

Second, remember they are representatives of the Corporation first, and will dictate the Legislated Act and Regulations. So, they are not your friend. So, next you will need...

Third, get a copy of the Legislated Act and Regulations. It will cost you but you need to research and be informed. Oh and ask for the PIPP Manual (they didn't inform me of this). It is a CD and costs about $25.00.

Fourth, it takes a lot of energy, but stay on top of everything.

They will use Section 140 (to provide information) and 160(b) suspend/terminate benefits if you do not comply. Last, for now, every health and medical request will probably be denied by the adjuster. Learn the process; be prepared through researching the Act and Regs. that your request is legit, and follow through with an Appeal. In certain circumstances (dependant on the type of item/benefit requested) include a letter with your paperwork requesting the Appeals Officer to provide factual proof and/or documentation to where/how the item/benefit will absolutely not assist rehabilitation.

Question everything!

Mary AnnOctober 30, 2011  6:56:29 PM
Perfect title for this site! I have 7 years experience with MPI and I've learned a lot; it is a bandaid insurance at it's best. You can't sue, they are self-serving and don't play fair, they are not accountable, they impede rehabilitation through denials forcing appeals, they will share your personal information with outside organizations, MPI is a trustee for FIPPA, and the adjuster seemingly becomes your doctor through the use of MPI's Health Care Team's "blind opinions". They will not provide (and apparently do not have to) their qualifications. The adjuster has the authority to approve or deny any request (regarding your health). MPI WILL NOT allow the claimant access to the Health Care Team (yet there is no policy to this); thus, your medical health, rehabilitation and survival is in the adjuster's hands. In my opinion, this entire process is unlawful.

MargoOctober 25, 2011  11:24:14 AM
Oh, this just gets better and better. Not only is MPI turning a blind eye to the fact the guy who hit me admitted to seeing me stopped at the backlane but he proceeded to turn anyways (clearly proceeding when it was not safe to do so), MPI files my appeal a month later than I expected (nothing I can do about that). So, I've got this bit of fun news under my belt, when I hear the Ombudsman does not much of anything, AND if I think about small claims, it will probably be against MPI themselves! Holy....does it get any better than this. Using the mentality that MPI puts out there, we should all hope in our cars, sit at the end of a street or in the middle of the road for that matter and start driving into other people's cars. I mean really, I have a dent my next door neighbour put in the front of the truck. I could just hit someone and have it all repaired at no cost to me!

I'm still not sure why NDP were voted back in. Everyone I talked to said they weren't going to vote for them.

Sorry all. Just speaking out of frustration. I'll try the Ombudsman and see what happens.

LannaOctober 25, 2011  9:31:24 AM
The Manitoba Ombudsman is a feel good entity to keep sheeple happy and occupied. They have no authority to force change nor any power; they make "recommendations". If you have unlimited time on your hands and no expectation of tangible results....go for it.

MargoOctober 25, 2011  8:16:57 AM
Shaffer... I also opted to go the Retired Judge route, but they may have changed things since you appealed a few years ago. I was allowed to hand write 13 lines to provide the judge, that's it. I am not allowed to provide any other information, nor am I allowed to speak directly to the judge. It turns out they (MPI) waited over a full calendar month to submit my appeal, so now it's been about 6-7 months since I filed my appeal. I've written a complaint letter to the Manitoba Ombudsman, so that's another route I can take, which I'm about to submit. Waiting for my appeal is taking forever. I'd like this over and done with already.

Has anyone ever gone the way of filing with the Ombudsman?

TaylorOctober 24, 2011  5:02:25 PM
if we would have got a good conservative majority goverment MPI would have went buh bye, a solution to all problems, its called private insurance

ShafferOctober 24, 2011  9:43:06 AM
Margo, I actually opted to go the "retired judge" route a few years back when my daughter had been assessed 50% fault for a fender-bender and clearly was not at fault at all. Soon after I sent in my (refundable) $25 fee and my evidence package, I got a phone call from manager of my daughter's assessor telling me that he'd reviewed my evidence, and decided from that that my daughter's blame was "0%". I later asked my daughters assessor if she had even othered to look at the accident site, and she told me, "no, I was too busy" (a look at the accident site (in the city of Winnipeg) would have made it clear and self- evident that my daughter should have borne no blame)!

Moral is, if you are comfortable that you have a case, then go for it. I think half the time MPI is bluffing, and if you demonstrate you have your ducks in order and are prepared to do battle, they will "reconsider". We often tend to go into these things thinking that we can simply reason logically over the telephone, and MPI will see the absurdity of their position. MPI is spring loaded to blame everyone they can.

They made me angry with their smuggness and arrogance, so I geared up for war. Good luck to you.

MargoOctober 21, 2011  8:01:19 AM
Oh, I know I can't take the other driver to the cleaners, thanks to no fault insurance. But, in the appeals brochures MPI gave me, it mentions the retired Judge (hired by MPI, so you're sure to get an un-biased opinion - Yeah, right!), or taking it to small claims. Who exactly would I be suing in small claims? Seriously.... I'm supposed to take MPI to court? Oh great.

Against MPIOctober 17, 2011  3:25:25 PM
You can't sue the driver who hit you if the driver is insured by MPI so small claims court would be difficult. No-one in the MVAS Group that I know of has gone through that route. Hopefully someone will blog back with their experience if that is what they did. Is there a small claims court website to view decisions? I am throwing the idea out there in case someone knows the answer.

CarlynOctober 17, 2011  6:53:27 AM
I'm looking for feedback re: Dr. Vesna Daniels. She is/used to be a rehab specialist at the HSC. Does anyone here have past experience dealing with her, specifically with regard to MPI claim?

I was told she consults for MPI, and should have disclosed a conflict of interest. When I search AICAC decisions posted online, her name only appears in two, where she is the claimant's treating physician, not MPI's solicited opinion.

JohnOctober 14, 2011  4:09:32 PM
MPIC injury claims manager Glenn Andersen lied to me. MPIC's website assures injury claimants that MPIC's adjusting department is "separate" from its internal review (legal) department. MPIC presumably does this to give the injury claimant belief that MPIC's lawyers will take a "fresh" look at the claim and not merely rubber stamp the adjuster's decision. Mr. Andersen has on a number of occasions, in writing, assured me that in my case everything that was done was done kosher. For example with reference to himself and in my opinion also to a particularly crooked MPIC lawyer, Mr. Andersen stated " Dean Scaletta did not, nor would he ever help draft a decision letter that he might later review". I'm stunned!! It's as clear as the nose on anyone's face!! MPIC's own documentation shows that Dean Scaletta did exactly what Mr. Andersen claims that Dean Scaletta didn't do.

MargoOctober 13, 2011  8:38:02 AM
Thanks for the name of the lawyers. I'm a little confused though. I thought that taking this matter to small claims would mean that I sue the guy who hit me. Am I supposed to be suing MPI??

Against MPIOctober 12, 2011  3:57:01 PM
I have hired Funk and Strell law firm in the past and was pleased with the results; however, no lawyer is cheap. Good for you to consider legal action but be careful. MPI has a lot of money to fight back and they will do that even knowing that you (claimant/victim) is right.

MargoOctober 12, 2011  9:28:20 AM
So, I found out that the young fellow that hit me SAW me stopped at the alley way (checking for traffic) and proceeded with turning onto the side road when he says I "suddenly" drove in front of him. I drive a full sized F150 Super Crew....it doesn't do anything "suddenly". He's stopped, for what I'm assuming is waiting for traffic to clear enough for him to turn from Portage Ave to the side road. He says he was doing "40-45" when he hit me, which I say is pretty quick for just having turned off a major road to reach the 30 foot mark of the back alley.

I now know that he saw me, and thusly broke HTA 129, which states: Right-of-way on left turn

129 When a driver is within an intersection and intends to turn left he shall yield the right-of-way to traffic that is approaching from the opposite direction and is within the intersection or so close that it constitutes an immediate hazard; but having yielded and having given a signal as required by sections 125 and 126, the driver may make a left turn if he can do so safely.

Obviously I constituted a hazard, as he hit me.

Does anyone know anyone in the legal profession that could tell me if I would have a case taking him to small claims?

I don't want to go if I stand a snowball's chance, which would mean I would have to pay his court costs too if I lose (I think).

Thanks!

Jeff FriesenOctober 11, 2011  4:52:01 PM
I am in complete disbelief right now! The taste in my mouth while going through this Autopac claim is indescribable. I have never witnessed such a lack of professionalism and such an abundance of laws to screw they very people paying their salaries. Warning!!!!!!!! don't follow any of their 60 second driving tips as I did! You will get screwed! $*%& you autopac!

annoyedOctober 7, 2011  11:25:07 PM
okay here it is i am really very strait confused,my case manager called me today after a month a one week telling me i was approved for 2.3 hrs per day what does that mean??what kinda score wud i have gotten from mi's ot??i know the payments are going to date back to when i first called autopac to open up a pipp file and know that its paid out every two weeks but really does anyone know how much that is??and how do i claim it??and wow just because he called me today i ended up with a call from an ot asking to make another appt to come see me for reassesment.my case manager wants to coe to my home to go over my paperwork with me and show me how to claim the 2.2 hrs a day.really is this good him coming to my home??i need advise badly and i need someone to explain to me what this all is because i have no clue what i am suppose to be paying the person who is helping me??

WayneOctober 7, 2011  3:29:44 PM
Thanks to Manitoba for voting back in the clown show we know as the NDP. Their first decree is that police will no longer attend accident scenes unless there has been a fatality, or if drugs or alcohol are suspected. Accident fault will be decided by MPI. I suspect MPI will go on the basis of who has more people in there car, which as we know tends to be the young kids. Whoever has more witnesses wins. Thanks NDP, you just keep screwin honest people.

JudyOctober 6, 2011  12:57:42 PM
I knew MPI were a bunch of idiots with the way they handled our auto accident in January of 2011. Today, we received a rebate cheque for $2.00. They should of kept it. This cheque cost them more than $2.00 to send.

BillOctober 3, 2011  6:23:35 PM
We have the highest motorcycle insurance in north america , i would of figured that somewhere in the united states would be higher , but we we the highest , unreal

LannaOctober 1, 2011  6:33:46 PM
I have been to ARCC and I have filed a complaint against Conrad Hoy. Is he still a doctor?

madhaOctober 1, 2011  12:09:07 PM
Anyone who has ever been to ARCC please file a complaint with the COLLEGE OF PHYSICIANS AND SURGEONS they have a website either download the complaint form or have there office mail it to you. He has to be stopped or at the very minimum heavily fined!!

madhaOctober 1, 2011  3:19:09 AM
I think the idea of rallying / protesting with a slogan or two outside mpi would be a fantasic idea the weather looks good this week it should be done after the public utilities meeting.

madhaOctober 1, 2011  2:55:37 AM
I really sympathize with motorcycle drivers I am anti mpi and have many sorted stories however I witnessed a motorcycle accident were the victim's brain was literally outside his head and spilling on the pavement.

My brothers friend another motorcycle driver has metal pins throughout his leg and a permanent brain injury.

An mva involving a bike and car is classified as a catastrophic injury with the bike rider always remaining the vulnerable party.

The reason the insurance is higher is because payments under the legislation are awarded at a much higher percentage rate.

The crux of the matter should be that regardless of this injuries the corporation is corrupt and delays denies and discredits and will spend thousands of dollars hiring unethical physicians to bias in their favor.

RJSeptember 27, 2011  11:23:42 PM
I can answer your question Phil! If mpi videos you driving your car, that makes you capable of working! If you leave you home for any length of time, that makes you capable of working also! I know because this is what mpic is saying and apparently according to my claimant advisor the automobile appeal commission views your everyday activities as being capable of working! They want you to stay at home and not have a life period!! I can verify what i am saying because it has happened to me in my appeal against mpic! You are a criminal in mpic's eyes for making a claim against them! Good luck!

philipSeptember 27, 2011  3:26:05 PM
what is the limitations to a person activities when they are on disabiity income?

LisaSeptember 27, 2011  3:08:39 PM
You are entitled to receive copies of all the documents in your file. MPI bogs everyone down in unnecessary paperwork so it is very difficult to know if MPI gives you all the documents or not. Many victims of MPI say that MPI hides medical documentation if is in the claimant's favor. If you don't have a current copy of your claim file, you should request it. You should then start asking for copies of all letters/reports sent from your case manager to all your medical providers and all letters/reports sent from your medical providers back to your case manager. MPI is very clever in hiding or interpreting your medical information in MPI's favor. Read all the letters/reports and ask a lot of questions is my advice to you.

MargoSeptember 27, 2011  11:47:56 AM
So, we're entitled to see what's in our claim file? What about seeing what's in the claim file of the other party? Or do we have to wait until we take them to small claims? MPI seems to be waiting on the appeal decision until after the election in October. (or at least that's how it seems)

LisaSeptember 27, 2011  10:03:04 AM
You have to go through all your case manager's documentation. From your Case Manager to your Health Care providers and from the Health Care provider back to the Case Manager. MPI is very good and hiding/ignoring facts. Demand copies of all documents (it is your right). MPI bogs everyone done in wishy washy documentation making it difficult for most claimants to know they are being screwed over. You have a right to receive benefits if you are hurt in an accident. MPI will do all they can to deny them even if you are entitled to receive them. Just keep on top of your claim as best as you can and don't rely on your case manager to help you.

RJSeptember 27, 2011  2:13:56 AM
Lisa, how did you prove the bad faith against MPI? And what do you do with that information!

LisaSeptember 21, 2011  12:26:45 PM
I will be going through the new Mediation process as I have quite a few MPI denials currently with AIAC. I will report on the entire Mediation process to the MVAS Group in our meetings. I've been able to prove bad faith by my case manager on my last accident. I have been able to prove bad faith by my case manager on my previous 4 claims as well. It will be interesting to see if the Mediation process is set up to help claimants or help MPI. Others going through the new Mediation process is encouraged to share their experiences as well. We all need to support and educate each other.

C.CochranSeptember 19, 2011  1:16:54 PM
This is more of a statement, I have had several rear end accidents prior to no- fault and with no-fault in place and I will agree with most that something needs to be change to address the purpose of this type of insurance. I would like to also add that if this was in the best inteests of Manitoba drivers, then what about the victems of these drivers? Has there been a province with this type of insurance that has since been removed because of public outcry or ? I still have to deal with the delayed responses to my claim and wonder about the outcome of anything positive coming out of any of these comments from the people who are elected to look after our best interest.

LisaSeptember 19, 2011  10:31:58 AM
I was not able to attend the rally but heard that it was a very successful rally. Unfortunately, none of it aired on the news. It is vital that Manitobans get educated on how MPI actually operates. MPI operates completely oposite of how they advertise. For those that are finally getting settlements from MPI after years and years of fighting really need to come forward and help those that are not getting benefits. MPI does not treat claimants fairly nor are they honest and ethical. MPI will pay claims in some cases just to keep claimants quiet. MPI often knows that these claimants were actually entitled to these benefits but denied the benefits anyway just so that MPI did not have to pay. If MPI does not treat all claimants fairly and honestly, the next claimant will experience the same frustration. We all need to fight for change and help those that are not yet aware of how corrupt MPI actually is. I encourage all people to work together and support each other. The MVAS Group was started for that reason and we need all members to help each other and help educate others as well.

RobynSeptember 18, 2011  11:47:16 AM
A sincere thank you to all who supported and attended the Autopac/MPI Investigation Rally. It was a great success and achieved my goals! The first was to inform Manitobans how MPI has to be changed, and as soon as possible, to treat Manitobans fairly, honestly, with empathy and above all respectfully. None of which they have ever done! The second was to show Manitobans they can stand up and say how they feel about unfair Government policies. Our democratic rights are being eroded daily by all levels of Government with their disregard of accoutability and transparency, giving every excuse under the sun why they do not have to reveal information or data that is our Canadian right to know! WE WILL CHANGE THINGS! A special thanks to the accident victims who spoke of their tragic experiences with MPI. If someone could Email me with the name and contact of the second gentleman who spoke, at changempi@hotmail.com, it would greatly be appreciated. This Rally is the beginning of the end of MPI's control over everything they touch! WE WILL WIN. Sincerely, Robyn

J & JSeptember 15, 2011  10:13:20 PM
My husband and I both attended the rally tonight. He was driving a car due to a motorcycle accident 2 years ago(hit head on at a 4-way stop sign) by a drunk driver, and I rode my bike. I really enjoyed how Robin spoke about MPI. It seems demonstrations are going on all over the world. The one thing we all have in common is that we are fed up with our governments. I believe that the time for being nice has past...it's time to stand up for our rights. Enough of MPI ! Let's put them out of business!

WayneSeptember 15, 2011  9:02:09 PM
Good point annoyed, City TV was there, and a few other cameras. Will be checking the news tonight and tomorrow. Hopefully CBC might have something online to comment on, but not holding my breath.

WayneSeptember 15, 2011  9:00:27 PM
Okay, back from the rally. Was great to see others supporting the same cause. For anybody I met, or any referrals to the Motor Vehicle Accident Support Group, you can contact me at waynefranklin@mts.net or click on our link above, and Adrian will get back to you. Thanks to all that came out, and a special thanks to Robyn for organising this. Talked to a few members of the MVA group and we are looking at doing small rally outside the 3 campaign offices, to stir something up. Don't need too many people for those, but if you are interested in showing up, send me an email. Obviously the more people that go, the more swing we have with whoever we talk to.

annoyedSeptember 15, 2011  8:58:22 PM
I was unable to make it,how did it go??what topics were covered??any media there?

SusanSeptember 15, 2011  8:14:06 PM
Just got back from the rally. My husband and I are victims of no fault. Would like to thank all the Harley Riders for organizing and coming out to supporting the rally.

WayneSeptember 15, 2011  4:00:11 PM
Two hours to go..let's give 'em $%!#* tonight!

Against MPISeptember 14, 2011  12:27:24 PM
Bella: I was also involved in 5 not at fault MVAs in a 8 year time frame. Out of a total of approx. 10 vehicles involved in these MVA's approx. 5 or 6 of them were written off. In my last MVA both mine and the at-fault driver's vehicle were written off due to extensive damages but yet MPI did not acknowledge that I (a human being) was also hurt in these accidents. I suffered severe whiplash in my 1st MVA in 2001 and my last MVA in 2009 was the nail in the coffin. I had already gone years without being able to work due to whiplash, chronic pain, Fibromyalgia etc etc....so when my 5th MVA happened I was terrified I would have to stop working again. MPI was not paying me for any IRI dating back to my 1st MVA and did not acknowledge any pf my perm. injuries. I was almost bankrupt when I met my husband. MPI drained us financially by denying benefits that I was suppose to be entitled too. After my 5th MVA, I got extremely angry and harrassed my case manager and MPI management until they explained to me logically how all the medical proof in my favor can be so blatently ignored. I got copies of all my documents to my case manager and from my case manager and analyzed them carefully. I was able to prove that my case manager was deliberting ignoring all my medical proof in her documentation so after demanding explanations, I am finally being re imbursed for some of my medical costs and some IRI benefits. I still have many appeals with MPI dating back to my 1st MVA but at least I can prove that MPI had bad faith when dealing with my last claim. It is clear now that my case manager was not working with me dating back to my very 1st MVA. I now have a new case manager and I am in the Serious and Long Term Case Management dept. MPI should be disgraced by how they treat claimants. MPI treats all of us like we are all scamming MPI which is not the case. That is why it is important that people join the MVAS Group and attend meetings and rallies. MPI will only change if people stand up to them. Educating the public is key. Fighting MPI individually will not get you anywhere. It is strength in numbers. Each and every one of us in the group have genuine proof that MPI is unethical. We help each other because MPI won't.

WayneSeptember 13, 2011  7:20:44 PM
@Bella...sounds very familiar to me. MPI says they don't pay for whiplash, as according to them, it is not a permanent injury. MPI will never play by the rules until we take them to task. We started the MVA Support group, as it looked to me, like people fighting their individual battles were getting nowhere. If we get enough of us together, and represent a large enough group of people, then we can't be ignored anymore. I highly encourage everyone to come to the rally on thursday, and to join the MVA group. You can learn from other peoples experiences, and even just to share with people who are in the same boat can keep you sane. I have wondered what would happen if we left the province as well. I'm pretty sure MPI would just look at it as an easier way to cut my wife off, as we can't just go down to their office to fight them. Hope to see you on thursday.

adamSeptember 13, 2011  3:33:22 PM
Bella, go to the rally on Thursday and make contacts and then contact the MVA group. When injury claimants share their stories and knowledge there's a better understanding about how MPI operates.

bellaSeptember 13, 2011  2:08:52 PM
Whiplash many times. None my fault. Horrible pain to neck & shoulders etc. Can never sleep adequately due to pain. Just had the last accident. High chance will not work again as barely have been coping the last few years. Am a professional. Can't take care of the house or yard any longer but have a husband. Likely selling the house now. Thinking of moving to a foreign country with very low cost of living as can't afford to live here if not working. Would this hurt me?? Fighting MPI for a few years with a lawyer (getting nowhere really) due to MPI's extreme bad faith which should be illegal. Worried they will pay me for 6-24 months then cut me off despite permanent injury. Already desperate. Any advice?

LannaSeptember 12, 2011  6:23:03 PM
oh yeah, it can take years. I submitted expenses in July 2004 and just received a payment in July 2011. no room to list every excuse they used. Not to worry though, once they eventually pay you, the interest rate is phenomenal at about .00021%

Against MPISeptember 12, 2011  3:10:17 PM
Annoyed: Unfortunately, it is very difficult to get MPI to pay for any expenses or IRI in a timely fashion. Your assessor said they will be re assessing you in one month. Unfortunately MPI puts all the responsibility on you (the injured person) to do all the paperwork and follow up. If you can, give your assessor a phone call and get them to explain the reason for the re assessment and the score you received when they did your assessment. You then need to confirm the score with MPI's guidelines posted on their website. You need to document everything and get copies of all reports and letters to and from MPI. There may be info. in those documents that may benefit you. Don't expect prompt payments from MPI. They are known to take months, years and many appeals before making any kind of payment.

WayneSeptember 12, 2011  9:49:50 AM
Not really sure how long it will be, Robyn has mentioned some speakers, and we will have one member of MVA support group speaking as well if Robyn can fit us in. Was just talking to the guys in the office here, and they have come here from all across Canada. Sounds like some of them are going to come to the rally. As people learn more, they are disgusted by how insurance works here. The one guy was telling me in Nova Scotia he was paying $500 a year for two cars and a trailer. Here in Manitoba, he is now paying $3000 a year. C'mon MPI, explain to us all how you are cheaper than private insurance (oh, and yes, they receive actual injury compensation, unlike MPI)

CarlynSeptember 12, 2011  7:03:23 AM
Any idea how long the rally might run?

WayneSeptember 10, 2011  9:58:59 PM
Well, I just talked to Robyn a few hours ago, and it seems like he is putting alot of work and effort into getting this demonstration going. It also sounds like it will be covering every topic of MPI's wrongdoings. I strongly encourage all to come out. If you are in a wheel chair, or too sick and weak to come out,it would be great if you could try to come. This may be a chance for the "public" to see who MPI and the manitoba govt is screwing over. I have contacted CTV news, and hopefully they will be covering the demonstration, I hope for them to get back to me so we'll know. The election is almost here, and I want to thank Robyn for kicking this off and getting us moving. So far 6 of us from the MVA group have committed to going, but would obviously like to get us all out there to let the politicians know we mean business.

annoyedSeptember 10, 2011  12:55:16 PM
carlyn, The ot did not give me a score,but she did say she would be re-assessing me in a months time.seriously i do not understand what all this is and all what it means and the length of time i will be waiting.do you happen to know how long people usually wait for an answer regarding their score??thank you for the feedback.

CarlynSeptember 10, 2011  7:28:42 AM
@annoyed: Did the OT who came to see you share what your score was? To get any help for PCA (Personal Care Assistance) you need to score at least a 9 on their disability questionnaire. And once you drop below the 9, they'll cut off assistance.

Go to MPI's webpage, and search "PCA Assessment". You'll find the questionnaire and more info on what's covered. In my experience, a person needs to be incapable (not just have difficulty with or pain because of) of a lot before MPI funds assistance.

I couldn't do outdoor maintenance, and had great difficulty with heavier cleaning indoors (mopping, cleaning tub, vacuuming, laundry), but got no assistance because my score wasn't high enough. It's one way they limit costs.

Keep following up until you get an answer. MPI case management staff seem to be heavily loaded with cases, and not so diligent at following up in a timely manner. Or maybe they're hoping we'll give up...

annoyedSeptember 9, 2011  10:12:42 PM
Okay so in the past couple weeks i have went to that senior case manager,attending physio,an ot has came to see me,filled out level of function papers,seen my family doctor ect.can anyone please tell me what's to come?like seriously someones not going to keep helping me for free i am getting so frustarted.also does anyone know how mpi pays pipp caregiver benefits?someone told me that they back pay right from up to the accident is it true??if your approved that is??i am not understanding how long it actually takes for them to approve you.with my injuries i am feeling so helpless and seems as if nothing gets done.any info on any of this would be helpful info for me.

LisaSeptember 9, 2011  12:11:48 PM
Unfortunately I can't attend the rally as I am starting a work sponsored con. ed. course at Red River College. Can someone else from the MVAS group speak at the rally if it is required? It is important that MVAS members and Manitobans attend the rally to reflect the need for change. No representation equals no change. From what I have heard so far, a few committed members are attending the rally - thanks gang ! Strength in #'s !

LisaSeptember 6, 2011  12:40:23 PM
I will attend the rally on Thurs. and am ok with representing the MVAS group and my own experiences dealing with MPI. To all MVAS group members: it is unrealistic to have the same people fighting MPI all the time because the fight is actually to protect all Manitoban's from all of MPI's corrupt ways of doing business. More people should come forward and fight the cause. I encourage other MVAS group members to attend Thurs rally. MPI will not change how they do business unless the facts are presented to the public. The facts are that MPI denies benefits. MPI advertises themselves as an insurance company but they do not pay claims. Do not feel guilty asking for benefits that you are legally entitled to receive. Do not feel intimidated by MPI. MPI are bullies. If you can't come forward, then MPI continues to win. It is just food for thought. Remember it is easy to blog. MPI could care less about blogging. It is the media and educating the public that MPI is scared of. Too many people don't understand the fact that MPI denies benefits they are legally responsible to pay. How MPI goes about denying claims is a disgrace to all Manitobans.

LaraSeptember 5, 2011  10:25:02 PM
i've had a few experiences with MPI. My truck was stolen in 2007. Was in perfect running order. I sed it for work on weekends therefore had all my mileage recorded. Woke up one morning to my truck being gone. It was found the next day. There was over 300 km's put onto my truck in less than 24 hours. When i got my vehicle back my transmission was blown and my engine was knocking. The truck could not even be driven. The front end was totally out of whack. They must have taken it out 4x4ing. MPI would not fix my truck. We had to fight for 2 years to get any sort of satisfaction. After 3 months of fighting they agreed to pay to have the tranny rebuilt as long as we paid for the removal and reinstallation, but they would not do anything about the engine. I ended up paying out of pocket for the front end alignment which didn't fix anything because the whole front end had to be replaced. The next year it was involved in an accident (not my fault) and it was written off. Again had to fight to get anysort of selttlment. I'm not impressed with out system. Pay all this money for insurance...and for what???

robynSeptember 4, 2011  7:27:12 PM
Thank you Wayne, we need everyone to show up and be counted at the Leg, Sept.15 at 6pm. I can Email info and downloadable Rally posters, contact me at changempi@hotmail.com. Facebook: Change Autopac/MPI. Strenght in numbers!We will change MPI. Thank you, Robyn

WayneSeptember 4, 2011  10:55:38 AM
Wow, election is exactly one month away, and my hands are numb from sitting on them. There were a few people who talked about sitting on the steps of the Legde by themselves, so maybe this is time? One month? Are you guys still out there? I'm gonna try to contact those people, and let's join in. Sounds like these guys are making an attempt to include everyone wronged by MPI in this rally so why not?

hopelessSeptember 3, 2011  2:13:26 PM
wow, robyn, you just described to a 'T' the decade plus experience i've endured at the hands of manitoba public insurance corruption (mpic)

RobynSeptember 3, 2011  12:16:23 PM
Adrian, Thank you kindly for your comments and support. I am gaining a lot of support from all different concerns. I would like to hear from the NVAS Group and have their support and a representive speak about their concerns at the Rally as I feel that their needs are not being met by MPI (I can be contacted at changempi@hotmail.com). At a time when an accident victim most needs help, with the pain and trauma from the accident coupled with the loss of income the claiment has to fight for funding and rehabilitation from MPI that is rightfully theirs? MPI is uncaring with no empathy for the claiment, their only mandate is to save MPI money! MPI will send claiments for a second opinion to their biased doctors who will disagree with the claiment's doctor and MPI will cut off the claiments funding and support, with no fair and unbiased means of appeal, as this is all done internally at MPI! WE WILL CHANGE THINGS ON THURSDAY, SEPT 15th at 6PM at the MANITOBA LEGESTLATURE. Please attend and bring everyone you know. Comments can be posted on Facebook: Change Autopac/MPI. Thank you, Robyn

Against MPISeptember 1, 2011  2:07:57 PM
Annoyed: The MVAS Group is due for another meeting. That may be the best way to help you. Hopefully you will be able to attend. If you can't attend, please continue reaching out for help. Don't think you can fight MPI on your own. Remember, you are not alone. The group understands your frustration.

Adrian HalpertAugust 31, 2011  9:35:01 PM
Robyn,

Although I cannot personally attend, I have passed on all the information in your previous post to the members of the Motor Vehicle Accident Support Group through e-mail.

I am hoping that they will contact you and be able to show additional support for a worthy cause.

Adrian HalpertAugust 31, 2011  9:30:24 PM
Don't pay too much attention to the title "Senior case manager" since it appears that everyone and their grandma down there is "senior". It's almost as if they all gave themselves this title for a bigger paycheck.

As far as receiving PIPP benefits, are you talking about a homecare assistance allowance? Like in order to pay for someone helping you around the house? I know that when I had my accident, an individual would come about once a month to talk to me and see what I can and can't do in order to decide if I still qualify, and how many hours they would pay my parents for taking care of me as I was living with them.

If this is the case with you then the one thing I would be weary of is trying to do things that you really shouldn't be doing in your condition. For instance, the person may ask you if you can prepare lunch or supper for yourself and you might think that you are able to stand for 5 minutes long enough to warm something up, but you really have to consider all facets associated with an activity. For example, you may be able to stand long enough to make a sandwitch for lunch but can you really stand long enough to cook an actual meal for supper? And can you lug around ingredients back and forth through the kitchen, sit for long periods while waiting for the oven? Is your kitchen located on a different floor than your resting room which is harder to reach because of stairs, and what is the pain level that is associated with all these events?

Another example I can think of with me is that they asked me if I could do my laundry. Well the answer was that I could put clothes in a washer and dryer but I couldn't carry the basket up and down the stairs since the laundry room was in the basement of a split level home down 2 small sets of stairs and a full flight of stairs. They tried to suggest that I would carry the clothes in a backpack, when I could barelly go up and down the stairs while still on crutches and could not support any additional weight as I wasn't allowed to put weight on my leg yet, not to mention the fact that I would then have to wait downstairs for the wash, when I couldn't really tolerate the pain of being out of bed for more then 20 minutes at a time.

They will try to convince you that you are able to do more then you can do, and then if you do these activites with extreme difficulty and in pain when you really shouldn't be doing them, they will reduce the benefits given to you to pay someone to help you with these activites, and at a certain point cease these benefits alltogether. It's important that in looking at any activity you consider your own pain level and well-being rather then what they want you to start doing. Remember, MPI punishes people who overachieve despite their limitations by reducing and ceasing benefits.

annoyedAugust 31, 2011  6:18:35 PM
Thank you so much for some real good pointers.Today i had an appt on grahm ave with one of the seinor case managers i signed papers,he asked numerous questions ect.He told me that in order for me to recieve pipp benifits i have to have one of their occupational therapists come to my home to observ how much help i will be needing daily.like what does all this mean??when would i be recieving any monies from them help just does not come for free these days.I did have a witness with me at the time.I feel so confused and i wish i knew what was going to happen in the days to come.can someone please explain this whole process to me??i am willing to go to the rally even volunteer my time.I'm looking for answrs like what are their payments??what proff do i need to have? ect.someone please help.

RobynAugust 31, 2011  5:44:41 PM
The "Autopac/MPI Investgastion Rally" at the Mb. Legestlature on Sept.15th at 6 PM (raindate Sept.22nd)now has: Email: changempi@hotmail.com Face Book: change autopac/mpi Twitter: ChangeMPI for comunication. We invite Manitobans to post any bad experiences with MPI, any ideas for the rally, we invite other groups to speak at the rally. Also needed are volunteers at the Rally. Thank you. Robyn

CarmenAugust 31, 2011  12:15:02 PM
Hi, I had a car accident in 2008, spinal cord injury. Finally when my house got renovated so I could have more friendly access in my house kitchen, bathroom etc. I told the case manager and the contractor that was hired through MPI that, because my previous job that I had when I had my accident that I have all kind of tools, I used to be a contractor, I was Re-assured that nothing in my house will get lost or have any damages, when I got back after 3 months of renovations my tools, jack hammer, quicky saw, drills, etc were gone. The contractor was the only one who had a key from my house, my house is monitored from ADT and this contractor cut the wires and could not even contact ADT, having a contact information and able to call me and ask me to get an appointment with ADT, I did not had any brake in, who ever took my tools was who was working doing the renovations in my house, MPI does not want to get responsable, after we talk about how should be the renovations, honestly you are invited to come to my place and see on your own how was the renovations done, how MPI wants me to cook is everything is all over the place in the kitchen in a wheelchair is mission impossible, I lost many things, many other things got broken and MPI well is like talking to a wall, I get frustrated, irritated and I cant believe how helpless I had felt. MPI instead of been a support its being a nightmare.

CarlynAugust 31, 2011  6:59:18 AM
@ Annoyed:

"Against MPI"'s advice is sound. MPI staff may pretend to help, but in my experience they're mainly looking for info to use against us so that they can limit costs. They require 'objective' proof that the MVA caused injury and related complications before they'll fund treatment or income replacement. They do their best to convince us that you cant possibly be as much in need of help as you know yourself to be. The burden of proof is on us.

Rely on your care providers for direction re: treatment, exercises, etc. you need to do, and what activities to avoid. Follow their recommendations as best you can while you continue following up with MPI. If your care providers believe you need additional treatment or assistive equipment, have them send their recommendations to MPI, including as much objective evidence as possible. As hard as it is, be persistent. MPI generally ignores what we say unless they can use it against us. They want us to just go away.

Tap into your personal support network, particularly for emotional support during this difficult journey. And come here to network with us, of course!

Confused?August 30, 2011  5:22:02 PM
Any pointers ...had my car stolen and it was involved in an accident - they interviewed the last driver who just happened to be my son and myself and told us because it was stolen it goes for investigation. We spoke to the adjuster approximatly a week a go and she told us they were waiting for the police report. Today my son get a call that they him to come in for an "interview" he tells them he was already in and gave his statement and that there was nothing more he could add to it. They told him if you don't co-operate your claim will never be settled ???? its not his claim its mine and he can't miss work to attend this meeting (he just started roofing and they work at a job till its done) ....any ideas to deal with this I was going to call them since its mine claim not his and I don't get whats going on to me sound like they are trying to pin this on him........

Against MPIAugust 30, 2011  4:31:43 PM
To Annoyed: MPI does not work with claimants. MPI actually does the opposite. The likelyhood that MPI will pay or cover any of your expenses or costs associated to the accident you were in in a timely manner probably won't happen. MPI drags claims out weeks, months and years. Some claimants are financially ruined because of their injuries. I suggest you ask to speak to the BI dept. manager. If the manager does not call you back, then you need to go to MPI and ask to speak to someone of authority. If you have been badly hurt, it is recommended that you bring someone else with you to your meetings. You need to document everything....everything....everything.... MPI goes out of their way to frustrate and confuse claimants to the point that claimants just give up. MPI does not like to recognize BI injuries so if you are without wages, paying or getting someone to look after your family, dropping out of school, paying for physio/chiro/etc. you need to start collecting proof of your injuries in writing from all your medical providers. You need to start proving your injuries to MPI immediately. If you are having a hard time, it is really important that someone else helps you because you will eventually break down emotionally. Not only are you suffering and recovering from injuries but you also have to deal with MPI and their corrupt ways of doing business. If you need anything specifically, court case decisions, AIAC decisions or more specific tips, just post another blog or contact the MVAS Group. The Group meets and supports each other emotionally on a regular basis. You may find that someone in the group has recently or previously gone thru what you are going through. Members may be able to giv eyou more specific information or tips that may help you. If MPI seems supportive to you in a meeting, don't fall for it. They get paid well to act sympathetic. By pretending to be sympathetic makes you trust them. They look for ways to deny benefits and you have no idea that they are doing that because you think they have your best interest in mind. Document everyting and start fighting asap is my advice to you. Good luck !

wayne prudenAugust 30, 2011  1:50:24 PM
I have long been opposed to MPI for a variety of reasons. To add to these reasons is my recent discovery that, in Manitoba, as a pedestrian, who has no connection with, or need of, MPI, I am walking and I am run over and injured. I must accept whatever MPI deems appropriate and I am prevented from taking any legal action against the driver who runs over me. My medical treatment and compensation is controlled and dictated by MPI. Even though I have no connection with them other than being a victim of one of their insured clients. Why do we pay extra for liability insurance if one cannot take action against a driver insured by MPI?

annoyedAugust 30, 2011  1:28:17 AM
Hi I was just wondering if anyone can help me out with a situation i am currently in,feedback is much needed at present.I was in a motor vechile accident i was not the driver but a passenger,i opened a injury claim and recieved papers for physio and medical exspences and travel.I also am claiming i guess it's pipp because i have 3 small children that i can not care for due to the accident,it has been well over two weeks and so i am told that my case has not been handed over to a case manager yet.does anyone know how long this takes??and what's the process of all of this???I was suppose to start school on the 7th of sept but highly doubt i will be able to due to my injuries.i have my mother helping me out with all my housework and taking care of my children.i am really very confused about all of this can anyone give me some advise or explain what i should do??the injury claim dept keep telling me to call back tomorrow to see if my case has been transfered yet.

AshworthAugust 29, 2011  9:52:47 PM
Hi All, Let's review: If a Motorcycle is 0% and a Cage 100% .

Motorcycle: Bike repairs - $ 4,000.00 - Deductible - $ 0.00 - Liability - $ 0.00 – not at fault Injury – is paid out of PIPP – could be say $ 250,000.00.

Cage: Cage repair - $ 2,500.00 No Injury

Cage insurance: $ 500.00 – bike deductible – out of Liability coverage – usually about 2,000.000.00 - Only pays 500.00. $ 200.00 Deductible - to repair the cage.

Bike Insurance pays: this is why for the High Premium

Bikes pay on - $ 3,500.00 + $ 250,000.00. This is the Premium the bike pays on.

But who should pay? - Who caused the collision?

Cage: who caused the collision - only paid $ 500.00.

Bike Insurance: Paid premium on: 3,500.00 + PIPP 250,000.00 Cage's – $ 2,000,000.00 – did not pay for injury $ 250,000.00 or 4,000.00 for repairs.

That's why bike insurance is so high.

RobynAugust 27, 2011  9:03:29 AM
Lisa, thank you for your comment. We need to unite for this very point in time to have a indepth investigation of MPI! Strenght in numbers! We can change things! If anyone wants to help, has any ideas, concerns or any group who wants to speak at the rally or anyone who wants more info please Email me at changempi@hotmail.com and I will respond. A downloadable Rally Poster is available to be printed and put up everywhere! I need help with this. Also my message about the Rally that you will receive can be Emailed to all your contacts, and to all their Email contacts, and so on. Lets get this message on the internet! Stand up and be counted! We will change things. Reminder: the Autopac/MPI Investigation Rally at the Manitoba legestlature, Sept 15th at 6PM (Rain Date Sept. 22nd. Pass the message on! Thank you. Sincerely, Robyn at changempi@hotmail.com

Against MPIAugust 23, 2011  12:39:34 PM
Thanks for all your feedback to my last post. My name is Lisa and I am an active member in the MVAS Group. I am sorry that it sounded like I wanted to take over the Motorcycle rally. All I was trying to do is to encourage others to either join and be organized within the motorcycle rally or do a separate rally as to not take away from the motorcycle rally. I try to encourage all people angry at MPI to contribute somehow/someway. It is easy to vent via blog. Unfortunately, unless we all help each other and do more than just blogging MPI won't change how they do business. We all need to come forward and support each other the best way possible. MPI has many flaws so there are many battles to fight. Sorry for causing confusion in my last post. It was meant to be sincere, helpful and encouraging to all.

RobynAugust 20, 2011  11:57:25 AM
To clear up any confusion, we are the Motorcylists For Fairness, MFF and not the Coalition of Manitoba Motorcycle Groups CMMG.

RobynAugust 20, 2011  11:52:06 AM
George, thank you for your comments. I apologise for my remarks to Against MPI and MPI Sucks. I understand and agree that bloggers do not to have to reveal their names for any reason. Also I over reacted on the issue of anyone taking over the rally. I'm sorry. We need to present a united message to all Manitobans that MPI has to be investigated and forced to provide total transparency, accountability and a fair method of recourse and unbiased appeal! We need everone's support to achieve this. In response to Wayne and Jason's concerns: One of the very important issues is how MPI treats personal injuury claims. The most important issue I have heard is a claiment being sent to MPI's biased doctor and reciving a contridictory assesment than of the claiment's doctor, and having their claim termenated with no means of appeal! This is a joke! Why should a claiment whose whole life has being turned upside down, most important finiancially, have to fight with MPI for funds that are rightful theirs! There is no fair or unbiased appeal with MPI. What a Joke! I ran a motorcycle shop, dealing with MPI for insurance repairs for many years. I quite accepting Autopac claims because it got to the point where I was barely breaking even or in some cases losing money. They were paying me $54.00 per hour whereas my shop repair rate was $85.00 per hour. When you factor in my mechanics wages and shop overhead, any profit was slim at best! That's not taking into consideration of how much time (No pay for that to me, whereas I paid my employees for time spent). We could never get a hold of the adjuster and when we did the claim had been transfered to another adjuster as the orginal one was on holidays, or sick leave or at training! MPI is very ANTI- BUSINESS! They don't care is shop employees make a decent living! Aso does anyone know how to Spell Check on this site. Robyn

GeorgeAugust 19, 2011  3:08:43 PM
whoa... who mentioned taking over a rally or protest. I read this as I find it interesting but I do believe Robyn is overreacting to that which was not said. There is also no rule that anybody is required to use a "name" if they are not comfortable doing so. It is attitudes like this that divide as opposed to collaborating on a problem (MPI) which we all have, regardless of the details. We all hate MPI. Cooperation will get us all much more success than nit-picking and making accusations based on an inaccurate interpretation. Against MPI did not mention taking over your rally. Chill out.

RobynAugust 19, 2011  1:53:49 PM
Dear "Against MPI" We the Motorcylists For Fairness, MFF, are inviting and encuraging every Manitoban to attend this rally, that was our intension all along. We ivite and encouragage all other group or individuals to speck at the rally. As far as organising the rally, we are doing that, and encourage others to contribute ideas and anything that will enhance the rally. How many rallies has the MVAS organised to the Manitoba Legeselature, this is our 5th. As far as the media coverage, we have been dealing with the media for over 35 years in many aspects.If you are so adament about a rally, why did you wait until the motorcylists to have one and than try to take it over? Also, do you have a name? Mine is Robyn as published! What's up with that? Also to clarify any confusion over my last blog about MPI stating their preniums were the same as Saskatchewan's, I should have stated that Saskatchwan's prenium for the same motorcyle was half of MPI prenium, when a Saskatchwan rider cancelled his road insurance in the fall and received a refund for 6 months and puttig storage insurance at about $15 a mounth on his motorcycle. Whereas in Manitoba we pay the full prenuium amount for the year during the riding 6 month riding season! Also I am very aware of most of MPI unfairness to Manitoba Motorists having dealt with them from the start at all aspects of businees and personly! They have to be stopped! They are out of control! Show Up or Shut Up. We will be on Facebook shortly. Robyn

Against MPIAugust 19, 2011  12:17:44 PM
A rally is a really great idea. Not only do motorcyclists have a valid complaint about the premiums they have to pay but there are people that have difficulties in other areas such as inaccurate vehicle damage assessments, penalties for accidents they were not responsible for, physical and mental injuries not covered (MPI is a disgrace with respect to settling BI claims), loss of income, the list goes on and on. If motorcyclists are having their rally that is great as it is strength in numbers and media coverage that will expose MPI's corrupt ways to the general public. If non-motorcyclists want to join the rally, it would be good to get organized and plan how to conduct the rally so that all the other messages gets through clearly. One or two people showing up amongst a large group of motorcyclists probably won't amount to much. The MVAS Group is dedicated to educating the public and airing MPI's corrupt ways to the general public. To non-motorcyclists, would those in the MVAS Group and potential new members be interested in meeting and organizing a structured rally at the same time as the motorcyclist rally?? Would people rather do a rally independent of the motorcyclist rally?? Members of the MVAS Group have been on TV numberous times and it would be beneficial for those that are angry at MPI and want change take the MVAS Group seriously and join our fight for change. What people don't realize is that being angry and venting alone or in small clusters won't change how MPI does business. They could care less. The only way they will change is if there a large angry group armed with facts. MPI can't lie and deny to all of us. For those that want to attend the rally that is great but think to yourself what and how is the best way to convey your message to MPI, to the public and to the gov't?? So many people in the MVAS Group have dedicated hours of personal time to improve the system for all Manitobans. I see a bit of improvement in how MPI is handling my bodily injury claims, so there may be hope for others as well. So many of MPI's business rules don't make sense. MPI needs to be accountable for their actions. It is something to think about. Contact the MVAS Group if you are actually serious in continuing your own personal fight against MPI's corrupt ways. MPI, Media, Manitobans and Gov't won't take anyone seriously unless we represent ourselves seriouslly and professionally and armed with lots of facts. Good luck to the Motorcyclists on your rally. I hope that your rally is successful. It is good to see that your group is dedicated to the cause are and fighting back :)

JasonAugust 19, 2011  8:24:41 AM
@ Robyn, to maybe continue with Wayne's concern, has your group found MPI's injury care services and financial compensation to be satisfactory?

WayneAugust 18, 2011  7:05:54 PM
Hey Robyn, thanks for the response. I tried to organize a rally with some people from your group, but no one from our group wanted to go. I guess it came down to a difference in messages (possibly they were on holidays, or to injured to march). I would have to disagree with you on who is hardest hit by MPI, and say that it would be the people who have actually been hit by another driver, and then receive $%!#* for coverage. I do hear where you are coming from though. You guys are charged alot more than everyone else. I would be happy paying $2000 a year, if I actually received coverage from MPI, which sadly we don't. I think to drop motorcycle rates, you would have to legally prove that when a cage hits a bike, that the whole cost of the accident is filed under "motorcycle accident" thus raising your rates. I heard your group had hired a lawyer and am surprised that he didn't apply for the accident reports through MPI's access to information. But, I have been wrong in the past, so I won't claim to be correct, it's just something that someone whispered in my ear.

RobynAugust 18, 2011  12:01:04 PM
"We" are the Manitoba Chapter of the Motorcylists For Fairness (MFF). Motorcylists have have been the hardest hit by MPI! Why does is cost $2,500.00 for half the year (The bike riding season) to insure a $10,000 motorcycle. A MPI representtive at a Coalition of Manitoba Motorcycle Groups (CMMG) meeting stated that MPI's insurance rates were among the lowest in Canada, giving the example that Manitoba's rates were the the same as Saskatchewan (also government insurance) This poor misled fellow (and possible the executive staff of MPI) must have flunked simple addtion and subtraction in grade school! In Saskatchewan a motorcylist insures his or her motorcycle for the summer riding season and cancels the road insurance and pays $15 a month storage insurance. Whereas in Manitoba MPI charges almost all of the yearly insurance prenium over the months (approx. 6 months)of the riding season, and during the fall and winter they charge almost nothing, as cheap as $12 a month for road insurance during the winter. So if a Manitoba motorcylist cancels his insurance in the fall, their is no benfit as in Saskatchewan because he has already paid the whole year's prenium. So to compare us to Saskatchewan you need to double MPI's rate. MPI sold this concept to the CMMG as a great benifit! So it was really $5000 a year for that $10,000 motorcycle! They are srewing us. Also we have organised several rallys to the legestlature in the past, this is not our first rodeo!!

WayneAugust 17, 2011  9:29:14 PM
Comments: @ Robyn, I would have to ask, but who exactly is "we"? Do you have a group organised, as people should hear more about it. @ Ashworth, I'm in the military and I have to pay $2 on friday for casual day. I don't comprehend how this is an issue with you.

Adrian HalpertAugust 16, 2011  9:39:15 PM
Hello Robyn,

I will be out of town for a good month or so, so I will not be able to attend. However, I will be more then glad to pass the information on to members of the Motor Vehicle Accident Support Group.

Do you have a contact e-mail or phone they can get a hold of you at if they require more information? (Meeting spot beforehand, if you're going to have specific signs, what issues specifically you wish to raise given press attention, etc)

RobynAugust 16, 2011  2:32:41 PM
We are organizing a rally to the Manitoba Legeslature on Sept.15th at 6.00PM (Rain Date: Sept.22)about MPI and all their "Dirty Little Tricks". We are demanding a full forensic review of all MPI's past finincial transactions and policies,including whe PUB has to take them to court to reveal their past finicial and exactly where the $300,000,000.00 really came from, right from their beginning until now! We want this perfomed by the future government after the Oct.4th Election!! MPI is Bururcacy Out Of Control! They have no Transparency, Accountabiliity, Fairnees or any Chance of an Unbiased Appeal aginst them. Their treating of their clients (Us) is totally unfair and unacceptible! Stand up and be counted. We want Everyone there, pass this message to everyone you know! Let's bring MPI to their knees, just as they have been doing to Manitobans for far too long. BE THERE !!!!

Against MPIAugust 16, 2011  12:28:51 PM
MPI is incredibly corupt - corupt to the very core. They are not an insurance company. They are a gov't business designed to make money for the gov't. They portray themselves as an insurance company but what Manitobans don't realize they are not an insurance company at all. Because they make money for the gov't there is little chance that MPI will settle a claim based on traditional insurance rules. That is why people experience so many problems when they have claims. MPI are run by typical corporate execs with a goal of making as much money for MPI as they can. MPI is short staffed, stressed out and unskilled. Management and execs do not care because they answer to the gov't and their goal is to make money. We can't fight them individually. It will take a large group of people and a lot of public education to make Manitobans realize how screwed we are. Insurance logic does not apply to MPI and the gov't won't change it because they are making too much money. It is sad to see that this takes place in our society. Times are hard and so many are suffering - MPI could care less.

AshworthAugust 11, 2011  11:03:36 PM
LOCO - SOUNDS LIKE YOU ARE AN MPI employee - I never mentioned anything about charity.

Ashworth July 27, 2011 9:25:30 PM Would you believe - mpi staff HAVE to pay 2$ on Friday - for Casual Fridays- while other Offices - allow casual day on Friday - with no payment required, Law Courts, lawyers, banks, etc - DO YOUR RESEARCH..........

AshworthAugust 11, 2011  10:45:50 PM
DID YOU KNOW - that many drivers with MB suspended licences get Alberta, Ontario or Sask licences and then live and drive in MB as visitors. but they are suspended in MB. How do you think that affects your MB policy rate.

AshworthAugust 11, 2011  10:42:47 PM
UPSET - Please do your research. MPI is there to make sure everyone in MB can obtain vehicle insurance. Check with Ontario or Quebec or USA states. Not all people in those provinces and states can obtain insurance, or they pay very high premiums to insure a vehicle. Do your research. Many Albertians and Ontarions would love MB insurance.

AshworthAugust 11, 2011  10:37:32 PM
JAMES. when the other party LIES to their MPI adjuster - what do you expect. Only SCC can determine who is telling the truth. and you won. - GOOD. the truth prevailed. The insurance adjuster is not the police and not the Judge. So SCC is the answer.

AshworthAugust 11, 2011  10:19:07 PM
LOCO - not an MPI employee. (charity OK) but know better. Who gets the tax receipt ????? - MPI - ??? why should they/MPI get it..... why should they get the credit for employee donations???? GOOD QUESTION. ..... - I get info Trax from everywhere.

AshworthAugust 11, 2011  9:59:18 PM
DID YOU KNOW - a Chinese Licence in Canada with 6 at-fault accident in MB gets no surcharge. While a Canadian driver would get a Stiff surcharge for each ccident. Chinese licence - nothing. Motor Vehicle Branch does not touch them, because the Provincial Gov't believes they bring more money into the Province than the accident is worth. What if it were child or spouse they were involved with. They have no fear. They can get into so many vehicle accidents (on their Rickshaw licences) and the Motor Vehicle Branch does not / will not touch them, because of the tuition, rent etc, "MONEY" they bring to the province. They take jobs in Canada and pay NO TAXES. The people NATO are fighting against have their children in our universities. what a joke.

upsetAugust 9, 2011  2:17:31 PM
So really to the point MPI is a goverment run company ( like a Commist run country) and all Manitoba goverment companies have but one mandate "screw the people" as there is no competition peroid.

TomJuly 30, 2011  6:04:39 PM
James what did you do in small claims court to win and how long did it take for you to get to small claims court?

JamesJuly 30, 2011  10:38:00 AM
I have had no good experiences with MPIC. I was at a gas station once, nozzle in hand and someone hit my front fender leaving. He actually said I backed into him to MPIC and they dinged me 50/50. That was the most assinine decision ever! I'm not even in the car. I did take him to small claims and he was found 100% responsible but that should never have gone that far, what an annoyance. Since then my concession is that the adjusters are complete morons or the guy had an adjuster buddy that did that for him and they are crooked.

locoJuly 29, 2011  10:25:09 PM
@ashworth your right on ,on your comments. management do what they like and then put in on their employees. I like the "operational requirements" BS cause it can mean anything. But you as an MPI employee should know the $2 to wear your jeans to work goes to charity.

TomJuly 27, 2011  10:01:19 PM
Ashworth Thanks for all your help and the other party denys my whole story and says ientered the intersectionand went through it then backed up to get out of the intersection to turn right. He says I entered on a green or yellow then got stuck in the intersection on the red.

AshworthJuly 27, 2011  9:51:58 PM
Swear - Means - when you sign A statutory Declaration - You swear to tell the truth - as you would swear in a court of law. A lot of taxi drivers never show up in court to swear - to tell the truth.

AshworthJuly 27, 2011  9:48:28 PM
TOM. i understand you were rear ended. While stopped at at red light. You need the other driver/party to admit it was a red light. And that they were trying to stop. And then also, that you did not make a lane change. And further info - what was the other traffic doing should be the same as other driver. But remember - People do back up when they are too far into the intersection. BUT Front to rear Damage usually is onus on the person with the front end damage. But there are so many inexperienced mpi adjusters that they do not recognize this rule. Front end damage driver must prove his case.

TomJuly 27, 2011  9:32:46 PM
Ashworth not a cab and what do you mean swear?

TomJuly 27, 2011  9:31:39 PM
Sorry Ashworth should be HWT

AshworthJuly 27, 2011  9:31:10 PM
TOM...... take them to small claims court. was the other vehicle a taxi ??? perhaps. they will not swear at Small Claims court - you may have to take it that far.

tomJuly 27, 2011  9:30:56 PM
Ashworth he had 0 damage because he was driving a Chevy HHR it's like a poor mans Hummer and I looked at the HWA and could not see any reference to this type of collision. Where did you see it?

AshworthJuly 27, 2011  9:27:44 PM
TOM...... The person with front end damage should be 100% - check the HTA.

AshworthJuly 27, 2011  9:25:30 PM
Would you believe - mpi staff HAVE to pay 2$ on Friday - for Casual Fridays- while other Offices - allow casual day on Friday - with no payment required, Law Courts, lawyers, banks, etc - DO YOUR RESEARCH..........

TomJuly 27, 2011  9:24:24 PM
I havecalled the Customer Relations Office and talked to someone there and he will get back to me, little hope. I have been back to the scene and I just have not askedc the Bank at the corner or Safeway if they have tapes will do that tomorrow.Anyone who gets rear ended and then the person who hits you will be found 50/50 why should honest good drivers be punished for another persons bad driving and maybe not file the claim because you don'yt want and shouldn't get 5 points off your license.

AshworthJuly 27, 2011  8:56:03 PM
mpi uses "operational requirements" to side-step the union and force their hand so that they get whatever they want. i am sure the staff is willing to help out when they can - but "operational requirements" to side-step the union and the staffing issues and the hours of work is a sad excuse - given this day and age of acceptable employment requirements. DO YOUR RESEARCH

AshworthJuly 27, 2011  8:48:33 PM
I am sure no one is aware that in a staffing research project mpi did back in around 1998/2003 - it was advised that mpi increase car claims staff. from 15 adjusters to 18 adjusters at each office, when there were only 5 offices. and they also noted that with the number of claims increasing each year, that each year the adjusters required needed to be reviewed each year. NOE with the new offices, they reduced 4 offices from 16 adjusters to 8. How is this serving the MB public. Check it out, how long do you have to wait for an appointment at those 4 offices. Is 2 to 3 weeks to wait for an appointment acceptable to the public. Please do your research and take it public. TAKE IT PUBLIC................

AshworthJuly 27, 2011  8:19:12 PM
Did you know that when staff is reduced so much/ badly - it makes it hard for any one to do all job functions efficiently.

AshworthJuly 27, 2011  8:08:42 PM
The members on this site need to do a lot more research - which I believe is available thru a lot of channels. PUB, etc. Talk to your MLA too. did you know mpi employees have a GAG order so they can NOT discuss mpi issues to the public. so the public needs to put the pressure on. you need to do the research and voice your opinions - out to the public. do not hide or vent on this site - go public.....

AshworthJuly 27, 2011  7:53:39 PM
did you know that mpi opened 3 new claims offices and they actually reduced the office staff in all their claim centers. have you ever heard of opening new offices and increasing hours of operation and actually reducing staff members. They keep hiring more non-customer service staff and keep hiring managers and consultants with no insurance experience. they even hired an exec fired by mb hydro to help run mpi. and you wonder why your claim takes so long to be resolved. Did you know that they offer 6 hours over-time almost every week to the customer staff members but won't hire more staff to do a better more efficient job. that the claims staff members are doing more clerical-support staff work, because they keep reducing the clerical/support staff in the offices. Is it any wonder your claim takes so long.

SoewJuly 27, 2011  3:43:47 PM
HI!

I'M WRITING IN CAPS B/C I WANT TO GET THE ATTN OF WHOEVER RUNS THIS WEBSITE!:)

I was just wondering if we could perhaps rally a protest group outside of MPI in order to draw media attn and subsequently, political attn so there could be bylaws that allow more than one insurance company in Manitoba along with making MPI pay for its illegalities. I mean, we have facebook, youtube, and the likes. Why not start?

Against MPIJuly 27, 2011  12:10:46 PM
Tom: Did you have witnesses? If you did that would help prove your case and not hold you 50% responsible. The MPI rule should be as follows: If a vehicle is rear ended, the driver is not at fault. I suggest going back to that intersection and see if there is video taping ... perhaps a store has the intersection in their videos range of motion. You can get them to pull the tape for that date/time. If you tried clearing the intersection but couldn't that could be tricky but the adjuster should be able to determine by viewing the damage if you hit him or he hit you (CSI Investigators seem to be able to determine stuff like this out). Where you in an intersection with photo radar? Get the tape pulled if you can. Research the highways act and driving school material. Keep fighting...people that lie should lose their licence. Liars ruin it for innocent people like yourself. If the idiot hit you then that idiot should be charged 100% at fault. Good luck !

TomJuly 27, 2011  9:29:17 AM
What do you do if you were rear ended and then found 50/50 because the other driver changed his story and says that you backed into him? Yes that's right I was rear ended at a light he came out and said sorry his fault then when he went to MPI he said that I went through an intersection then backed up to make my turn. I thought that the adjuster looked at common senseand rules of the road or is it just that MPI just does not want to call someone a lier??

RJJuly 22, 2011  1:19:08 PM
I have been rear ended 7 times over the years and i have never been responsible for any of them! 100% their fault, but unfortunately MPI can do or say what they want and we have to go through this appeal process which takes years to get one! keep fighting its all we can do!!!

Against MPIJuly 21, 2011  4:33:10 PM
Rico: I was rear-ended 3 times by careless drivers (3 separate accidents). One was while I was stopping at a red light, one when I was in a left turn lane waiting for traffic to clear so I could make the turn (my signal light was on) and my other MVA was when there was construction and the vehicles in the right lane had to merge into the left lane. By merging we all had to merge and slow down. Me and the cars in front of me were slowing down down but the kids in their mom's van didn't so they kept driving at least 50 or 60kms when they stopped their van in the back of my car making it a 3 vehicle accident (I was the middle car). In all 3 accidents I was not at fault. The other drivers were 100% at fault. I did not have to fight MPI and I did not have witnesses for all 3 accidents either. I did have a couple of witnesses for one or two of them maybe (I can't remember). If you were rear ended (you were following the rules of the road) then MPI should not ding you 50/50. You should continue your fight because if you were not breaking any rules of the road you should not be held 50% responsible. In the end you will be paying more than $200. You lose merit points and your insurance will go up. If you get into another MVA and you are partially or 100% at fault you will really pay alot. Contact a driving school or the highways dept. They may be able to provide rules that can support your case. Good luck and contact the MVAS Group if you need additional help with your claim.

RicoJuly 20, 2011  8:51:37 AM
Okay my previous figure of $6,578.00 is a little out as the discount slowly builds back up over the five years. But still....

RicoJuly 20, 2011  8:42:12 AM
Thanx Johnson, and dang right this is getting appealed! I just got off the phone with MPIC and found the following... At 50/50 I should only have paid half my deductible, I paid full.

This will show up on my drivers abstract as an at fault accident and will take five years to clear! (I'm a professional driver so this is going to hurt) During this five years I will loose my hard earned discounts on registering the following: My pickup truck, car, two snowmobiles, one ATV, a camper trailer, and two utility trailers. Might have to put these in the wife's name...

The total dollar amount this will cost me? Approximately $6,578.00, maybe higher!!! $200 deductible my @$$ !

Against MPIJuly 19, 2011  4:36:43 PM
MPI has a Serious and Long Term Case Management Dept. For those that have chronic pain and injuries due to MVA's, you should ask MPI why you are not in that dept if you are not already in it. I am not that familiar with how the dept works. I am doing some research to find out more. If you have medical proof from various medical providers supporting your injuries it is an avenue that you should look at. MPI will deny the majority of your claims and push you into internal review hearings and AIAC hearings just to get rid of you. It is your right to claim your injuries. Unfortunately MPI does not work with the injured to get them well so you will have to do a lot of the paperwork yourself. People are not looking to profit from an accident, most are trying to prevent themselves from being financially ruined from it. MPI does not understand that. It is your right to fight MPI. They general rule is to lie and deny.

JohnsonJuly 18, 2011  7:12:42 AM
Rico: I don't know the specifics of your incident, but I do know that 99/100, you are in the right if you are re-ended, almost in any and all situations. I would take this to the next level if I were you. I was once given a 50/50, when I was not guilty of anything (in my view anyway). I paid the $25 for a review hearing; the presiding retired judge took one look and found in my favour. Good luck, and remember, with 50/50, only MPI wins.

RicoJuly 18, 2011  5:51:08 AM
I just got dinged 50/50 for getting rear ended in waht is clearly not my fault, this is going to court. MPIC says it's only $200 deductible and not to worry, but there's no such thing! I have more than one vehicle plus trailers and will loose my discount on insurance. My drivers license premiums will go up and drivers abstract will now show an at fault accident. Try getting a job with that if you're a pro driver! It will take five, yes 5 years for all this to drop back down costing, in my case, about $1,560 in total! $200 deductible my @ss!

joJuly 12, 2011  7:40:56 PM
@Dru you can go to arbitration. they bring in a guy to value the car and it's worth more you get more and if it's worth less then you get their original offer. that's it really. good luck.

DruJuly 9, 2011  3:30:30 PM
Hey guys, What is the next step before going through an MPI appeal? They wrote my car off, I tried everything to get it not written off including private garages and even a guy I know who was going to lie for me and say it wouldn't cost that much to fix.. turns out my car would cost thousands and thousands to fix... so =( I have to say bye to my taurus. Its a 96 Ford Taurus, perfect shape, new everything. Most recently, new struts costing me $1200, and a few other costly repairs. MPI is retarded, and they only give a small % of the parts cost not the labour.. My car also has a very expensive alarm system and cd player in it, which they only gave me a percentage of the cd player... My end result after giving so many receipts, is a measly $2700. To most, that might seem ok, but I spent a lot of money keeping my car up. I wasn't like a lot of people who want my car to get written off so I can get a new one. I have waited it out for 4 months, MPI is bugging me like crazy.. They are going to send me out a copy of the assessment, where I can let them know what I want for my car. If I fill out this paper and send it away to MPI, and they reject what I want for my car... Do I have to go any further? Or can I wait it out again? I know eventually they want me to get an Ombudesman which costs money. But can I keep waiting? What else should I try? Anyone ever had this or know what to do? In school I was told that if you keep waiting and not getting back to them, they will up their offer. But they aren't doing it with me! So I dont know... eventually can they force me to take the $2700? or worse? Will I get less? This whole thing is so confusing.. MPI of course isn't any help. I hate them!!!! My email address is: c870621345ca@yahoo.com (its not made up lol), I will keep checking the blog, and also my email. Thanks guys!

WayneJuly 7, 2011  7:28:41 PM
Good for you Troy..doesn't look like they skewed the story on you this time. I don't think anyone really holds out too much hope for the mediation as it's another "independent" body. Hopefully they will actually help.

Troy ThomsonJuly 7, 2011  3:15:33 PM
Just wanted to let everybody know that CTV news is doing a follow-up story on MPI mediation and will aire tonite, they came by and did an update on our story, will hope it goes better than last time!!

CarlynJune 29, 2011  8:36:20 AM
If we make our issues with this system known to those with the power to make change, and repeat them enough times, MPI (or the powers that govern MPI) should be motivated to correct them.

Last week at the public meeting we heard some very sad stories about people whove fallen through the crevasses of this system. I hope that there are soon positive resolutions for those whose names and phone numbers were collected.

Hang in there, people!

Against MPIJune 28, 2011  4:19:46 PM
Last Wed. meeting was interesting but how much did MPI actually hear from us? It was good to see MVAS group members at the meeting as it shows that Manitobans are serious about changing how MPI treats their claimants and customers. The group was not started to make members rich on accidents or have rules broken. The group was started to emotionally and mentally help each other. Many of us just want to be treated fairly which is something MPI can't comprehend. Thanks to all who attended and a message to all the members that didn't have the strenth or energy to attend the meeting that night don't worry the group will continue the fight on your behalf. We need to continue to be unified and strong group.

MargoJune 22, 2011  8:30:08 AM
@Carlyn I'm one of the very lucky ones and wasn't injured. Mine is soley a fight for a fair finding of fault, and the make sure MPI pays for the damages they're supposed to.

I certainly do relate the stories I read here to all my friends and co- workers. I know I've swayed a couple of minds about how "truthful" MPI is when dealing with injured motorists.

CarlynJune 20, 2011  9:24:39 PM
@Sandy:

I feel for you. I am determined to do the best I can to maintain my exercise and treatment programs while I wait for my AICAC hearing. I'm not willing to sacrifice the hard-earned progress just because MPI won't fund it, even if it means going into debt and making big sacrifices while I 'go it alone.' Keep up as much as you can between battles. Exercise and stretching programs are a big part of the equation and will help to minimize the setbacks.

CarlynJune 20, 2011  9:01:24 PM
@Adrian: MPI website has details about Wednesday night's agenda. Seems like it's mainly about MPI explaining rates and their future plans. Hard to tell from the wording whether there will be a Q&A segment. I tried to post the link, but it didn't appear.

@Margo: Thanks to Adrian, I now have your email address, and will be in touch. I hope you werent badly injured, and that the financial hit (as hard as it is to handle) is the biggest battle for you to fight.

@Carter: You're correct. Mavis Taillieu's challenges related more to overhead costs and administrative changes. My memory was faulty. The passing mention to injury was Andrew Swan's comment about enhancing travel and recreational coverage for para and quadraplegic MVA survivors. Sigh. Yes, Mavis has been contacted a number of times by the MVA group and/or its members on these matters.

Carter S.June 20, 2011  4:22:22 PM
Carlyn, i quickly read the minutes of the MPI committee. There was more talk about Marilyn McLaren's executive shower than about injured Manitobans trying to get just compensation from MPI. Does Mavis Taillieu know that Manitobans are being screwed by MPI?

Sandy WillisJune 20, 2011  12:02:51 PM
MPI sucks. they took my life away and i received nothing from them except letter to pay my autopac. in 2004, i was rear - ended and had whiplash from the accident. i had injuries to my neck and my back and hips. mpi sent my to physio and chiropractor and once i would get a little better they would cut off all my benefits. therefore leaving me with nothing. i would appeal and appeal and during the appealing process i would get worse as i would not be attending. once i would win it would be the same thing all over again getting cut off with minor progress. this went on for many years and did not get better as mpi cut off all benefits and refused to pay for anymore. i am a 32 year old woman with 3 kids. at one point in time i played baseball and had fun with my children and because of mpi i am unable to play baseball and i am very limited with activities with my children. mpi is the biggest scam out there and they should be ashamed of themselves for what they do to peoples lives while they sit there and make millions. MPI SUCKS!!!!!!!!!!!!!!!

MargoJune 20, 2011  11:04:37 AM
Adrian, Thank you very much. I've sent you an email with my particulars.

WayneJune 20, 2011  11:00:43 AM
Yes, Margo and Carlyn, the MPI meeting would be a great place to loudly voice our concerns, and yet remain somewhat anonymous (in that you are not stating who you are). Public forum, if we can make enough noise, it might make big news. Not sure if Adrian has checked to see if our friends from CTV will be covering it, but I would have to assume they will be. Also, don't be surprised if MPI has stand ins to ask questions, so I don't think it is the time to be overly polite. (hard not to be as a Canadian though) I took the defensive driving course on base as well, and not much you can do when someone is speeding (as happens alot here in Winnipeg). I've had a few cars that "magically" appear where there was none before, and they usually disappear just as fast as well.

Adrian HalpertJune 20, 2011  10:21:44 AM
Carlyn and Margo,

I'm not 100% sure I actually have your e-mails on the contact list. I believe I have Carlyn's but unfortunatelly since people often post under nicknames on here, I want to be sure that I don't give out the wrong person's e-mail.

If you still want to get a hold of eachother without putting your e-mail up here then please send me a quick line at Contact.MVAgroup@gmail.com with your name and e-mail address asking me to pass it on to eachother. If I don't already have it on our contact list, then please let me know if you want it added there as well.

Also, unfortunatelly I haven't received an e-mail from Wayne yet about the public MPI discussion on wednesday, so if anyone has the info about how this came about whether it's a flyer, an agenda or just more information beyond the location and time, please send it my way. I have a few other appointments I have to attend on Wednesday but I'm hoping i'll be finished in time to be there. Hopefully we have other people that are planning to attend as well.

MargoJune 20, 2011  8:50:19 AM
Carlyn,

On April 3 I posted the basic jyst of what happened. Things have evolved since then. My Adjuster found me 100% at fault for crossing from alley to alley and getting t-boned in the process. The car who hit me was speeding, and came from across 8 lanes of traffic. According to MPI's own Public Affairs office, I'm supposed to anticipate the intentions of other drivers, even if I can't see them (there's more to her conversation with me, but too much to post). MPI wrote off the beautiful car (04 with no rust and very low km) because of the damage. MPI put it up for auction very quickly. I contacted my MLA, who recommended MPI not sell the car, so she called the Minister's office, who in turn called MPI, who in turn called me. I was told they were not going to sell the car. Well, they did, for 1800.00. I drive a full size Ford Super Crew, full box. My damage was approx 7000.00, and I was pushed by his car about a foot, sideways. The bumper of his car was under my rear wheel well and had to back up so I could move out of the alley. I just had JB do some work on my truck because it was making the most painful sound when I drove it. I thought it was the transmission (thus going to JB), but it turns out my 4x4 vacuum was shot. That's when they found the bent front lower right ball joint (I was hit on the right front passenger side). Did I mention that after I was hit my two front tires were pointing in different directions? MPI won't pay for the ball joint because they say it's not related to the accident. My appeal to fault is at the 7 weeks mark now, and if the retired judge (who's hired by MPI) has made a decision, I won't know, due to the postal strike.

Most people hear my story and think I've been rightfully found at fault. I know the street was clear. I'm an extremely defensive driver, who even took the defensive driving course offered by the military (I work along side those brave souls). I'm 42 and this would be only my 2nd at fault accident (the other one was a rollover caused by black ice). I won't take this lying down and will go to the media if I have to. Like I told my Adjuster: If I'm at fault for an accident, I'll claim responsibility. I KNOW the road was clear when I entered.

I only gave you little blips about my converstations, and what happened. But it gets the idea across.

CarlynJune 20, 2011  7:20:53 AM
Margo,

I hear you. For me the final topping on the cupcake was Ms McLaren's claim that Manitobans she speaks to are thrilled with recent changes. Who is she speaking to? I haven't heard from a single Manitoban who understands and approves of recent changes. It was good to see her words challenged by some, most notably Mr. Barotzik and Ms. Taillieu, who are listening to the concerns of the people.

It's unfortunate that the current system falls so short.

My experience isn't as tragic as some I've heard, though it has been very frustrating.

It is challenging to write a letter that addresses the facts of the deficiencies, and requests improvement. Where do we begin? How much of the problem is overworked case management staff, and how much is fundamental flaw of the system?

We are physically and financially exhausted from the recovery process. The effort it takes to speak up, and fear of attacks from this great (in size only) corporation hold some of us back. We're tied up in the red tape of dealing with a crown corporation and the maze of appeals and complaints.

Are you comfortable sharing the basics of your experience in this forum. Margo? Perhaps some of us will have useful suggestions to help you.

MargoJune 19, 2011  10:19:21 PM
Carlyn: Even though I am not someone who was injured in an MVA, I also have had enough of MPI and the shady way they do "business". Please feel free to get my email address from Adrian and send me quick email to where I can send you my most recent experience.

Adrian: If you'd rather not give out my address, can I send you my letter to share with Carlyn?

I read most of the transcripts (at least skimmed over the small talk), and found it quite interesting. The CEO is totally snowing anyone who'll listen to her. Most people are happy with MPI? Yeah, sure. Everyone I get in ear shot hears of what's happening to me, and others on this site. I'm totally disgusted and fed up. It's time for a change.

Cheers, Margo

carlynJune 18, 2011  12:57:44 AM
I came upon the minutes of the LEGISLATIVE ASSEMBLY OF MANITOBA, STANDING COMMITTEE ON CROWN CORPORATIONS meeting Tuesday May 24, 2011 online. (I'm having trouble posting links on this blog. Googleit.) It's interesting reading...

Judging by his opening remarks, the Honorable Andrew Swan is completely in the dark to (or chooses not to acknowlege) the way that MPI mistreats Manitobans injured in MVA, despite (or perhaps because of?) regular meetings with Ms. McLaren.

Not even passing mention was given to fairer access to injury benefits for the average claimant. Or more resources to the CAO, so that they can handle the backlog of appeal cases to AICAC more quickly.

Some of Mr. Swan's comments:

"I am proud to state that this Crown corporation continues to provide efficient customer service and affordable auto insurance for Manitobans..."

"Clearly, Manitobans continue to benefit from a public auto insurance system. Recently, a $40‑million enhancement to MPI's Personal Injury Protection Plan was made... Even before these enhancements, MPI's Personal Injury Protection Plan, or PIPP, was considered one of the best in the world, and these enhancements will improve its status further..."

"Manitobans believe in MPI. A recent customer survey reported that a great majority of Manitobans support the corporation. Most customers, in fact, 92 per cent are satisfied with the service provided to them at the MPI locations and broker agencies; 90 per cent of all customers state that they are served either faster or within their expected completion time..."

"Manitobans are also impressed with MPI's coverage for vehicle damage. A substantial majority say that MPI provides good coverage to Manitobans. Manitobans also say that, if they could choose their coverage, they would choose the most complete coverage over simply the lowest price, but I'm happy to say that Manitobans enjoy both. "

Pardon me? PIPP is one of the best in the world? In what area? As for those customer service surveys... they obviously choose carefully who they call.)

Ms McLaren's assertion:

"...we know what Manitobans value and they value service; they value quality of service; they value comprehensive coverage.

"They are not interested in the absolute lowest cost they can possibly pay to get their vehicle on the road. They are not driven by a need to have every last penny squeezed out of MPI operations at the expense of service and at the expense of coverage.

"Manitobans that I talk to are just thrilled with the changes that we've made, that were created because of the merger. The Driver Safety Rating program, people think, is really effective and understandable in ways that the old system wasn't. They believe this new renewal system, where four years out of five it's just like paying a bill, if they choose to go to a broker. And they don't even have to go to a broker; they can pay it online, like all of their other bills. They are really, really pleased with the changes that we've made. They think it makes perfect sense. They love the services that are all available in one place at the service centres. And we think we got exceedingly good value from the money that we've invested to improve service for Manitobans..."

"We know we have a methodology that has proven to be an accurate reflection of the costs of injury claims here in Manitoba, and I think it works for Manitobans.

Its not working for me, and I'm not thrilled. How about you? And where are all these people who are "just thrilled" with MPI?

It's time to get those pens out, people. Speak up!

In the next few days, I'll be working on letters to MPI with cc to Andrew Swan and Mavis Taillieu, and others too, so they know what's really going on. Join me.

...on second thought, use your own computer. It'll be more efficient. :)

KerrieJune 16, 2011  2:49:41 PM
Also forgot to mention that I did not agree to fix the car....never signed for the mechanical stuff to be done to it, nothing. They just shipped it to my mechanic had him look it over with an MPI Service manager over his shoulder telling him what they would cover. Never informed me for weeks, next thing I know the car was towed over to the autobody shop and they were doing the body work....I had to constantly phone and locate my car for over 6 weeks, no calls at all from the MPI in Beausejour who have been screwing me around for months and continue to do so. If I don't constantly follow up on stuff nothing gets done! And still nothing is getting done. I just paid 360 bucks to my mechanic to try to locate what is causing all the problems and he just couldn't find the problem and in order for him to do so would cost me about 3000 to fully analyze the problem. MPI says go ahead and if we deem that it was caused in the accident then we will cover you 100% like F(*( off, come on, what kinda scam are you running, who the $%!#* in their right mind would trust them with this. NOT ME. I also am out 180 dollars that I put out to have CAA Plus so that when I'm stranded I at least can get a boost or a tow home.

KerrieJune 16, 2011  2:42:29 PM
I was in a accident in Dec 2010. We were sitting at a stop light on dugal rd and were rear ended at at least 70kms an hour then thrown into the car in front of us. I have been battling MPI for 6 months now, my car was deemed write off or repairable after 3weeks. I did not agree to their write off amount as it was about low balled about 2000 dollars and I did do my research etc. and went back at them about it. I also had over 2200 dollars worth of work done to my vehicle 6 weeks to 10 months prior to this accident that they wouldn't even talk about or add to my write off amount even though I was told by a rep at MPI that I was entitled to any receipts I could muster up that proved I had these repairs done, which I did. Because I refused to settle and wanted at least the 990 dollars for the repair bill done 6 weeks prior, and this was still leaving me in a huge financial disaster, they cancelled my loss of use vehicle (that I paid insurance for) leaving me in a lurch as I live outside the city and travel daily to get to work. I was forced to move in with my parents for 3 weeks while I fought to get my loss of use vehicle back. Finally after are hard fought battle they reinstated the vehicle and the claim went forward. They started bending over backwards for me which I knew was gonna nip me in the $%!#* down the line. Long story short, I got my vehicle back finally after 3 months and when I went and picked it up the engine light was on, horn wasn't working, front passenger seat belt not working. Very unsafe vehicle returned to me. Since then I have been battling constant vehicle problems, over heating, engine lights coming on, engine throttle light coming on, horn not working (but was working 1 week before the accident when my 17 year old daughter took it for a road test and I had to have everything working, but when I get the car back after an accident its not fixed??? like wtf?), completely dead car many times that had to be boosted (even though it got a new battery put into it cause the battery cracked in the accident) so many things wrong with it but now "I" have to prove it was caused in the accident. The only thing they fixed mechanically was replace the cracked battery and a cracked power steering hose! I did not want to take the car back (as I knew there would be many more problems cause things are always missed)it was forced upon me, they decided it was repairable and not a write off, they back tracked from their original write off offer. Now what do I do? I have been making numerous calls to all their internal staff that they keep pushing me on but like come on really? You all work for MPI, like your going to help me? Yeah RIGHT! MPI and the government are in kahoots and they are all organized criminals in my opinion. If anyone has any suggestions for who I can contact next I'd be happy to hear from you. I have been in touch with Andrew Swans office in the beginning too but am ready to go that route again as I am not getting what is due to me. My car was purchased in 2008 for 13,800 cash and 2200 dollars was just recently put into the vehicle so taking a write off value of 7700 was just not an option for me it was an INSULT!

Against MPIJune 16, 2011  2:33:10 PM
My case manager did a horrible job managing my claims - she denied many of them without doing her job to gather the facts. I had to gather the facts myself which included getting all copies of her letters/reports to and from all my medical providers and MPI's health services dept. When I read her letters I realized that they were written in such a manner that she was setting up my claims to be denied. After my 5th MVA in Sept 2009, I really got involved and got every piece of paper I was legally entitled too. Every time she made a mistake, I brought it to her managers attention. My thoughts are that they instructed her to do a crappy job with hopes that I would just go away. How much stress can an injured/sick person take dealing with MPI anyhow? Most people just give up. I asked many times for a new case manager and that never happened until yesterday. I see my new case manager tomorrow. I would never say that this is a good sign to anyone but I did want to encourage people who have legitimate injuries and have medical proof to keep on top of their case manager and keep reporting complaints to his/her supervisor with proof. You need to have everything documented. If MPI is wrong they know it. They are legally responsible to help claimants but we all know they don't. My claims were being denied, I was being forced into internal review hearings knowing full well my case manager was doing a horrible job. I fought back, got my internal review hearings cancelled and new letters were written properly. Now, there is even more medical proof on my behalf which is what they were scared of all along. In the end, my new case manager will probably do the same crappy job but it will be a good example to AICC of how badly MPI has been handling my cliams. For those that are frustrated please be assured that if you fight back with the facts you have a strong case. You just need to stay focused and strong. I may not recoup the $$ I lost because of my accidents, but I would like to see MPI change how they do business. Also, the MVAS Group was created to help people. Everyone has an experience to share. I encourage those that are having problems with MPI to join the group. We help each other cope with the frustration of having to deal with MPI's corrupt ways.

MargoJune 16, 2011  2:32:25 PM
So, trying to get another repair covered by MPI from my recent claim of just over 2 months ago, and of course they turned it down. Heavy-duty ball joint bent, on the same side that I was T-boned on, and they say it was not from the accident. JB Transmission (I highly recommend them by the way) found the bent ball joint and asked if I was hit sometime on the passenger front tire. I told them no, but just behind, and the steering was all "fubar'd". They said the bent joint was, in their opinion, from the collision. HOWEVER, MPI, in all their learned years (I think my adjuster is 25) said they're not covering it.

I'd like to know how my adjuster knows more than JB and Ford!

wayneJune 15, 2011  10:32:33 PM
Apparently the CEO will be there. It's mainly about rates, as that is all manitobans seem to care about. Send me an email and I will forward it to you. Not sure if my last email got through to you. On a side note, just had to sit with an MPI investigator in a social situation and hear how he has ruined lives, but of course, the claimant was lying as usual. I mean, why would a person in agony go to work? Surely they don't have bills to pay.... $%!#* in MPI and the people that work there make me sick

Adrian HalpertJune 14, 2011  9:50:01 PM
Hey,

Just wondering how you guys found out about the public meeting and if there's anywhere to get more info about it. Ie: If there's a pre-planned agenda, who will be there speaking on behalf of MPI, etc..

Against MPIJune 14, 2011  5:34:39 PM
It is important that people attend the MPI June 22nd meeting. We need to come forward and fight back in person especially if media is media there. MPI will not change how they do business unless there is enough people fighting back. If you fight MPI individually, you probably won't have much luck but if enough people come forward with the same type of complaint, MPI may have to do something. The car thieve story is one example and another story was the crappy job they did rebating premiums. MPI is not being held accountable for their unprofessional and unethical way that they do business on a day to day basis. Hope to see you all at the meeting.

wayneJune 14, 2011  8:44:06 AM
no $%!#* sherlock, tell me something I don't know.

LMAOJune 13, 2011  10:27:57 PM
HEY WAYNE! MPI STILL SUCKS!!!

wayneJune 13, 2011  3:54:33 PM
wednesday, june 22nd 7:00 pm grace lutheran church fireside room 211 kimberly ave

mpi is hosting a public meeting and discussion...hope to see you there

LannaJune 12, 2011  12:32:10 PM
I notice there are no details of the accident. Were there any injuries? Some nerve to whine and blame someone for your own ineptitude and law-breaking. Let's just hope that there were no injuries. Inexperienced law-breaking driver causes accident....this is precisely why I believe insurance rates should be way higher and far more discerning. People like you who disregard the law...since you're so completely self-absorbed and immature...cause harm to the rest of us. People who are injured get screwed by MPI and it's jerks like you who could care less beyond how it affects you...boo hoo. MPI is likely to spend more money chasing your pathetic rear-end trying to recoup a few thousand bucks than is worth the trouble. I would pay your debt in a heartbeat to have my previous life back. Whine elsewhere. Grow up, take full responsibility for your actions and pay your debt. MPI Sucks and ditto for whiners.

Adrian HalpertJune 12, 2011  11:49:08 AM
"the car was a friend of mine that i convinced to let me use while he knew I didn't have my full liscence. Isn't this situation partially his fault cause if he woulnd't have let me use his car this wouldn't have happened"

So because YOU convinced your friend to let you drive without a licence, which resulted in YOU causing an accident, you want to hold him responsible for everything that happened.

Your friend may have been stupid to listen to you and obviously to be your friend but you are 100% to blame for your actions behind the wheel. Like Carlyn, i'm not sure what you're looking to achieve here. Maybe it's time you take responsibility for your own actions.

CarlynJune 12, 2011  7:28:20 AM
Jesse, Your friend should be thankful that MPI paid for the repairs. The facts, as you have stated them, are that you were not driving with a licensed driver, despite having only a beginner's license. You were at least 75% at fault. You signed a contract agreeing to pay MPI the money they asked for, and haven't kept the terms of that contract. What do you hope to challenge?

jesseJune 12, 2011  3:05:05 AM
Back in 2005, I was involved in an accident in my friends car that was insured while I had only my beginners liscense. The accident was my fault 75-25 in my opinion but I had no one in the vehicle with their full liscence. I went through the deductable process and all that stuff, and MPI even covered repairs on both vehicles. They said I had to take a road test and pass on my first time. After my (flawless) road test, I was given a fail and now I have to pay $9300 to MPI to cover repairs. I seriously believe that they purposely failed my to get money out of me after having read many stories on this website and from other sites. I have an order to appear in court infront of them. I am just wondering why they would cover repairs before anything was even finalised and I have never signed anything up until 2009 when I signed a contract stating that I would pay them $25.00 a month from oct.8 2009, til sept , 2010. I have since given them only 25$ and now I received many spam emails in my FACEBOOK from them, stating this:

TAKE NOTICE that the Manitoba Public Insurance Corporation ("MPIC") has filed a small claim in the Court of Queen's Bench of Manitoba (Court File No. SC11-01- 18650) in which you have been named as a defendant as a result of a Promissory Note which was executed on or about October 8, 2009, whereby the defendant agreed to pay to the claimant the sum of $9,343.55 by way of monthly payments of $25.00 commencing October 8, 2009 until September 8, 2010. To date, the claimant received $25.00 on account of the said Promissory Note. The defendant is in breach of the Promissory Note having defaulted on his payments and therefore owes the claimant the sum of $9,318.55 plus pre-judgment interest and costs.

Further and more detailed allegations, including damages in the amount of $9,318.55, can be found in the small claim, a copy of which will be mailed to you upon your request. Direct your request for a copy of the small claim to:

Manitoba Public Insurance Corporation Recovery Legal Services 929 – 234 Donald Street Attention: Susan Owen – (204) 985-8693 Winnipeg, Manitoba R3C 4A4

Because your current address is currently unknown to MPIC, the court has ordered substitutional service upon you by this notice. Should you wish to oppose the claim or seek other relief, you must take steps in accordance with the instructions provided in the small claim. If you fail to file a notice of intention to appear not less than 7 days before the hearing of the claim which is, June 27, 2011 at 1:30 p.m. at the 3rd floor – 373 Broadway, Winnipeg, Manitoba, MPIC will appear and default judgment may be given against you without further notice.

does anyone have any advice? would this be possible to fight? the car was a friend of mine that i convinced to let me use while he knew I didn't have my full liscence. Isn't this situation partially his fault cause if he woulnd't have let me use his car this wouldn't have happened. please email me if you have any information you think i may find useful. my email is jesseclaytonjames@gmail.com

P.s. i was not impaired at all at the time of the accident.

JasonJune 10, 2011  7:22:46 PM
I figured I would buy a motorcycle to drive back and forth to work instead of driving my big 4x4 truck when not needed in the summer.try and help out with the environment and save money on gas as well.boy was I wrong with thinking I would save money.the money I don't spend on gas for the truck I give to mpic so I they can let me drive a motorcycle in Manitoba.

So so wrong

MargoJune 9, 2011  12:15:08 PM
You'll be lucky to get any kind of information from MPI! I'm fighting their finding of fault (yup, I was 100% in their eyes) and they wrote of the other car. It was sold oh-so-quickly. I know someone who can usually get the information of who bought the car, but apparently this time he can't see who bought it. I actually went to my MLA, who in turn went to the Minister's office, who in turn called MPI, who called me back. The car was NOT to be sold at auction, and I was told on the phone that it was NOT sold at the time of my phone conversation. They were to pull the car so I could find some way of proving the other car was speeding when he hit me. Lo and behold, they sold it anyways. LIED right to my face (so to speak). I'm waiting for the Judge to send me his results so I can take this further than it has already gone.

So, to make a long story short...good luck! (I'm still finding stuff wrong with my truck that I'm trying to get MPI to pay for! A BENT lower ball joint on the same side of the impact...coincidence?)

CarlynJune 8, 2011  9:28:04 PM
I'm looking for feedback re: vehicles sold at MPIC auction. Do they typically come with any information that would identify the previous owner? Registrations, keytags with names on them, etc.?

Adrian HalpertJune 7, 2011  4:32:23 PM
Alright so it took longer to get posted than I thought but here it is: Me on the show Winnipeg Direct, discussing MPI in terms of Public versus Private Insurance.

Don't mind the mispelling of my name, apparently I've become one of the Hardy boys lol. Also as you can probably tell I was a bit nervous and towards the end I was getting a little frustrated with the ramblings of the old man.



Open video in a new window

Frustrated horse loverJune 6, 2011  11:06:22 PM
Regarding my earlier blog...MPI was notified as to the non ownership of the horse... MPI took along time to review this matter, and contact us, in the first place...So we thought it was not going to be a problem...No, the police were not told because they did not take a statement, just wanted to find the owner, they seemed unconcered as to the facts...MPI just keep saying "Your husband claimed it"..in the dark in the pouring rain, a totally gutted, unrecognizable animal...They still did not prove faulty fences..the police got "stung" by the electric fence gait they had to come through, to the house...We ride the fences every day...It happen in the middle of the night, I guess I should telepathically just know, and go and retrieve the horse in a timely manner!...If anyone comes to your door and says i've just run over your dog or cat or whatever, slam the door in their face! you will be held responsible for all damage to vehicles....Make more money MPI!!!

horse loverJune 6, 2011  7:31:14 PM
Parts of the story seem missing, surely you notified the police the next day that no horses were missing and your fences intact? If they weren't your horses it seems an obvious error and is up to you to clarify. Naturally MPI will try to lay blame somewhere. It is your responsibility to provide the facts and if the facts are that the horses were not your horses seems like a mistake to blame you. Take a photo of the 'live' horse and send it to them.

Frustrated! help!June 6, 2011  11:16:54 AM
We are being sued by MPI for $16,000 for the total right off the a semi truck.MPI claims we failed to return a loose horse in a timely manner to it's confinement area. Claims we failed to keep it confined safely. In October of 2009 the police showed at our rural property door, at 3 am, in the pooring rain. Lights going, red and blue through out our house! "There's been 3 horses hit on the highway",by a semi, we were told.We rushed down the driveway & out to the road, with the ploice. On the side of the road was a dead horse, with a blue halter.The the very 'nice' police were concerned to find the owner, my husband said "looks like one of ours, we have blue halters". But where's the other horses? They said they looked for 2 hrs,could not find any others, the accident happened at 1 am. The driver said had just been discharged from the hospital, as she was dying of cancer, throughout her body, on high pain killers, was expected to die very soon! So she thought she would do "one last run" All this happened in the middle of a dark night,in the rain. Not infront of our property, on the other side of the highway. No statements were taken. In the morning we found it not to be our horse, did not find any of our horses missing, or any of our fences down. We are honest/hard working, earning just above the poverty level.Living day to day, no cell phones.We could never afford house/liability insurance. Can't afford a lawyer, So now we have to give the ALL-Mighty MPI our spare change for the next 10 years!!They are willing to settle on a mere $10,000. oh joy!

Parvez AhmedJune 4, 2011  2:31:18 PM
Who guards the guardians?

I received a very vague notice issued by Mr. Ward Keith, the Registrar of MPI, date March 15, 2011, stating that my driver licence can not be renewed from May 01, 2011 until I settle with justice department.

I went to legislative Building on March 23, 2011 and had a meeting with Mr. Michael Kelly, Executive Assistant to Hon. Andrew Swan, the Justice Minister and Attorney General as well as Minister responsible for Manitoba Public Insurance.

I expressed my formal concern in connection with ongoing and latest reprisal against me and inquired about an explanation, as what section of law being applied on this self created sanction imposed by MPI on me, especially while I have an excellent driving record for the past 39 years of living in Canada.

I got no response, although I have sent written 3 reminders to Hon. Andrew Swan and copies of those correspondence were sent to Hon. Richard J. Scott, the Chief Justice of Manitoba, Hon. Robert Douglas Nicholson, the Justice Minister of Canada. Besides, i have constantly been calling through telephone to Hon. Andrew Swan'office, but my concern is being swept under the rug by turning blind eye on it.

This is one of the worst law of jungle being enforced on me and this is all because of monopoly and abused of power on the part of MPI. I just sent another correspondence on June 01, 2011 to the attention of Hon.Robert Douglas Nicholson, the Federal Minister with copies submitted to The Prime Minister, The Governor General, The Chief Justice of Manitoba,The Minister of MPI,CAIR-CAN Council A.I.R., as well as local MLA.

I repeated my legal concern and answer to my question of law and have been waiting for reply.

Carter S.June 3, 2011  8:22:23 AM
see editorial in todays Winnipeg Sun.

Adrian HalpertJune 2, 2011  5:22:32 PM
Eric,

Despite wishing that the money would have gone to actually paying injured claimants fair compensation, I completelly sympathise with your cause.

MPI was ordered to re-imburse 45% of all insurance premiums paid within a certain period. Not 45% to some individual, and random other sums to other individuals that short-changes them due to arbitrary policy renewal dates or other factors that MPI considers are a legitimate excuse for screwing over customers.

I really like your letter, and I would go so far as to recommend that anyone who was short-changed copy it and amend it to address their own rebate short-coming. I would also recommend that you send your letter to the Public Utilities Board as well.

Against MPIJune 2, 2011  4:33:31 PM
We have to remember that the rebate was the result of an investigation by the utilities board concluding that MPI had too much money in their Bodily Injury fund. The utilities board demanded that MPI return that money since they weren't using this $$ to actually pay BI claims. This conveniently all came up shortly after the car theives getting MPI settlement stories broke on CTV news. This was no doubt a form of payoff to shut Manitobans up because many Manitobans were upset that car thieves received huge BI settlements. Unfortunately many Manitobans don't realize that we as paying customers can't get these kind of settlements for actual injuries sustained in a MVA. Worse yet injured paying custumers can't get medical expenses paid. Car theives got better treatment and settlements than honest people. Instead of giving all of Manitoba a so called 45% rebate (and yes their calculations do not make sense and many feel shortchanged) the $$ in the BI fund should have gone to those who have been injured in MVA's since the inception of No Fault. Many injured people are bankrupt, on welfare or being supported financially & being taken care physically by relatives because they are too injured to take care of themselves. MPI collected that $$ for BI claims and never used it and still continue to deny very serious BI claims. How much money can a crown corporation make at the expense of those who pay to be insured while driving a vehicle? All of MPI's actions are corrupt to the core and don't make sense.

Eric BrusseJune 2, 2011  3:24:18 PM
The following letter has been sent by me to the premier, leaders of PC and Liberal parties, my MLA, and Marilyn McLaren at MPIC. I strongly encourage anyone who has been unfairly treated by MPIC and not received a fair rebate to email/phone/write to your elected representatives and party leaders also. We should not be sheepish victims and simply resign to the unfairness and defacto theft of money that is ours by any common sense measure of accountability.

Regarding the 2009/2010 MPIC Rebate:

MPIC has failed to clearly and accurately communicate the period for which basic premiums are considered to be eligible for the 45% rebate and has furthermore outraged many continuous policy holders by unfairly short-changing them in a manner that defines common sense. MPIC should be held to account to demonstrate why it should not be the case that if a policy holder paid X dollars of basic premiums within a qualifying period P and the stated rebate is 45%, then the refund should be 0.45 times X, notwithstanding specious arguments about policy transfers vs. renewals for changing vehicles. The misunderstanding and source of confusion is entirely on the part of MPIC and not the policy holders. MPIC has failed to communicate and to perform this calculation in a fair and equitable way and thus failed to refund monies owed to many rate payers in accordance with the spirit and intent of the rebate directive. It is the opinion of some MPIC customers that a class action lawsuit is warranted to address this situation, which amounts to no less than a massive public sector scam with respect to disbursement of rebates.

These unconscionable and unfair practices should not be tolerated. This illogical and nonsensical process amounts to rationalizing the theft of money from some policy holder's payers who have paid continuously and in full. It has also unfairly returned money to some policy holders by overpaying money on the basis of a technicality of timing and illogical process that has been unreasonably dictated by MPIC. This process could be demonstrated to be subject to abuse, fraud and collusion for the purpose of monetary gain, dependent upon the level of insider knowledge at the hands of MPIC employees and representatives. This ill-advised process could also harm the financial position of MPIC and has unfairly harmed the financial position of a significant number of policy holders while at the same time unfairly benefitted the financial position of some policy holders.

I personally have paid premiums throughout the indicated fiscal period from March 2009 through Feb 2010 yet I have not received the indicated fair payment as per the calculation method reported by the Winnipeg Free press (see excerpt on How it's calculated below), or as per a reasonable and common understanding of the terms of the rebate as indicated in the letter from MPIC that accompanied the rebate, which states, "If you had a valid Autopac policy in the 2009-2010 insurance year, you're entitled to a rebate of the premium you paid in that year." I received a reduced payout amounting to approximately 67% of what I am owed. I don't take it lightly when an organization steals my money or withholds it without reasonable grounds. Others have fared far worse and are understandably very upset. The reason for my reduced payout that has been given to me by my insurance broker and by the MPIC information line is that, because I purchased a new vehicle in Sep 2010, my policy renewal on the previous vehicle that was initiated in Jan 2010 on the scheduled renewal date and within the MPIC qualifying fiscal period was cancelled and that the subsequent policy on the new vehicle that was opened in Sep 2010 was ineligible because it was started outside of the qualifying period. I understand that premiums paid outside of the indicated fiscal year would not be eligible, however, I did have a valid and paid Autopac policy throughout the 2009-2010 insurance year and no circumstance of timing can alter that irrefutable fact. Specious arguments to the contrary only show the level of disdain and ignorance that MPIC has for customers.

I have been affected by this unconscionable accounting practice on one or more prior 10% rebate events since 2003. I have been short-changed even though I have been a policy holder continuously, without interruption, throughout all the rebate events.

These unconscionable and grossly unfair practices have got to stop. If MPIC will not address this matter then the only avenue of recourse may be a class action lawsuit. If for the sake of argument, only 10% (published estimates say 17%) of 579,257 policy holders payers got unfairly short changed by this reprehensible accounting practice, then that would be a potential class size of 57,925 victims.

As a tax payer and voter, I am enraged and disillusioned by the level of deceit and high-handed dictatorship that has been displayed by MPIC and respectfully request reasonable representation from my elected representatives. Reasonable representation will uphold principles of fairness to both MPIC and the customers of MPIC and should espouse arguments for equitable calculation of disbursements that do not defy common sense of understanding of citizens.

I expect you will be hearing more about this matter from other concerned citizens as well as me. I thank you for your time and attention to this matter.

Against MPIMay 31, 2011  4:39:28 PM
This is to Paul: I read your story and I sympathize with your case. MPI is incredibly corrupt and extremely unethical. No insurance company would be able to operate like them unless they are gov't owned. MPI denies most of their BI claims or make it difficult to claim. The money they spend denying and fighting claimants could be spent rehabilitating and paying for injuries instead. MPI does not operate under true no fault. The general public thinks people fighting MPI are all wanting huge payoffs but in reality people just want their expenses covered and be re imbursed for financial losses such as IRI or rehabilitated. I suggest you should join the support group. People who have been injured can benefit by joining this group. Everyone in the group has been mistreated by MPI in the most inhumane way. The group provides emotional support and each one has their own experiences. Their experiences may help you. Please check out the MVAS website for more details. The group is available to anyone who is victimized by MPI.

paul moffatMay 31, 2011  1:16:17 AM
My name is paul.a.moffat my claim number is 6514561 This is a few words about me prior to my accident l was in a car accident on Des 2 1999 l was driving down Lagimodia towards regent ave .l was driving up the bridge when i noticed a woman laying up against the bridge wall curled up in a ball .l was in the outer lane so l pulled off of the highway on to the centre medium l looked behind me and no one was there so l turned off of the road but before l could get off the road some one coming up behind me hit my car at highway speed 70 km the driver of the car that hit me just clipped the corner of my car sending it spinning into the ditch and ending up on the railing on the other side of the roadway.l am sending this paperwork.it states that l am entitled to a permanent impairment for my shoulder,it states that there is waisting in my shoulder it states that l was paid for this impairment,l was not .also it states that l have degenerative changes involving my lower cervical spine,it states that there is mild impingement of the spinal cord,also it states pain disorder associated with both psychological factors and a general medical condition and major depressive episodes,mild to moderate in severity without psychological psychotic features, also it states mild disc space narrowing at C4,C5,C6,C7 also shallow posterior disc bulging and posterior end plate degenerative spurring resulting in mild central spinal stenosis also slight flattening of the cervical spinal cord .l received a permanent impairment for my C5 C6 but in the paper work it states that there is cut off of nerve root at C5 ,C6 ,C7 ,l cannot blame them for not finding this .l had a lawyer involved named george funk and ellery strell and they did not find it ether ,even thou it was on the same page so how come l got paid for 2 and not 3 of them ,l have not received payment for one of these,also it states that l had turner down work as a telemarketer,security guard ,light assembler,car lot attendant .research into these positions.it states that the salary ranges for these positions would not allow me to obtain a compensation level anywhere near my pre accident earnings,now they want me to take a job working for wall-mart,autolist of canada,lan pro winnipeg dodge chrysler and canadian tire, these are jobs that l would never consider working at,it was stated that l agreed to work at one of these jobs, and on the next line l said that there is no way l would work there now does that sound like l accepted that job ,l think not .l did not why would l take a job for less than half of my previous pay, l was told to go to work for 2 hours a day and at the end of one year mpi will cut my claim by 75% well because of my refusing a job that l did not want to do for the rest of my life, for obvious reasons of all the things still going on in my life.l am now receiving 476.76 instead of my 1221.39 by weekly.

On my reports of my not being able to sleep throughout the night,because l cant sleep on my right side,l had no problem sleeping on my right side before my accident,l think that this is attributed to my wearing my seatbelt when l was thrown around in my car at the accident ,my car was rear ended at highway speeds 70km my car spun around very fast it went from looking down the highway that l was on ,to looking at the place l was just parked,across the highway my car climbed the guardrail on the opposite side of the road that i was on .l have talked to my doctor about this on more than one occasion,l told him it feels like my insides have shifted,because when l lay down to go to sleep because of my injuries low back and hip plus headaches l toss and turn a lot in my sleep.when l sleep on my right side,my breathing changes it feels like my lung is pressing on my ribs or something else and my heart rate goes up and l have to turn over onto my left side,this goes on all night resulting in my loss of sleep,this has been going on since my accident. In regards to my hip it has been documented from the beginning of my therapy with crystal profit that i did something to my hip, after doing therapy for a short time l noticed clicking In my hip from riding a stationary bike this is and still is giving me pain and grief it is annoying aggravated by walking and lots of other things like stairs,as you can see from the beginning of my claim all of the symptoms that l reported in the beginning are still with me today .in one of the reports from ARCC they did a physical capability report in the report there is something going on with my left leg nothing has ever been mentioned about this also it has my grip strength.

also it has my grip strength for left and right hand as you can see my grip strength on my right is 40.7kg and on my left is 24.6kg this is also an impairment and also nothing has been mentioned about this .according to these reports there is damage to my left leg ,the left side of my hip my back with pain in my left but ,my left arm my left shoulder and also damage in my neck,with something going on with my insides,resulting in my loss of sleep,l would say that the amount of damage here should be looked into for permanent impairment. it is obvious that my whiplash was substantial as with my left bicep there was a 2% for my left arm and 2% for my left bicep l think that my 2%impairment for my bicep should be more.

I think that my two present for my bicep should be more,when l look at both of my arms l can see slight wasting in my left arm and very noticeable change with my left bicep ,so noticeable that people keep asking me what happened.it is very noticeable and l think that the 2% is low and has to be reviewed. it is also stated involving my lower lumber spine ,it was noted in the beginning of my therapy,that l had mild spurring facet arthropathy seen at L4,L5 and S1 slightly worse on the left ,it states that there is something going on there before my accident, also there was something going on with my neck at C4,C5,C6,C7, it is ststed that after my accident l pinched 3 nerves at the root ,l am no doctor but with the amount of damage in my neck is it not possible that some of the trauma from the accident also did more damage to 3 of these joints in my lower back ,this low back problem did not bother me before the accident. there is also a page from mpi page 215 and it shows some of the motor impairments and sensory impairment there was nothing awarded for sensory impairments,and my impairment award was the lowest lmpairant on the chart.

And according to this chart l should have some kind of impairment for my L4,L5 and S1 since this has been with me from the beginning it also states some impairment benefits for head and neck that l did not receive, as to my bicep the motor impairment classes the range goes from 4% to 16% l would say that my impairment should be in the 10% to 16% as to the damage in my bicep with sensory impairments between 2% and 5% l think this has to be looked into further.also in regards to sex ,l have not had sex for over 11 years now do to pain in my lower back pain in my neck and headaches,l think that there should be some kind of impairment entitlement for this,as to my visit with Dr,M,Etkin WHAT A TOOL ,oh by the way he is a psychiatrist and not a very good one ,he is more interested in all of his qualifications,l told him of my loss of sex drive and the fact that l do not dream anymore don't even have wet dreams since the onset of my accident ,when l go to bed and lay down ,before my accident when l went to bed l would lay down and there were several things rolling around in my head,

Weather it was something to do with work or something with my car or something related to my kids there was always something going on in there after my accident now when l lay down to go to sleep there is nothing going on in there, l would say that this is definatly related to my car accident but obviously Dr Etkin did not think that this was important,as he did not report it in his paperwork, l think there should be some kind of impairment for this ,and as far as my loss of lifeswork and the fact that l cannot do any of the jobs that l did on the side including rooftop snow removal fixing up old cars restoring and painting them,stained glass work tattooing landscaping and home renovations l also started glass sculpting about 16 years ago but can no longer do any of these hobbies ,there should be some kind of impairment for this ,also in the files Darlene Chestley stated to me that l brought pain and headaches with me from borland,there are letters that state that l went back to work and that l had heeled well .

There are 4 check stubs prior to my accident as you can see l was back to work full time for more than a month , l worked for ELLIS DON and part of my duties there were to jackhammer a 2 ft by 2 ft hole in the wall 8 to 10 inches thick standing on a 8 foot high scaffolding jackhammering took hour and a half to two hours to complete there were about 3 holes that l did ,there is no way that l could do this kind of work if l had any kind of impairment ,also this is a list of the jobs that l held in the past ,ELLIS DON NOVEMBER 1999, BIRD CONSTRUCTION JULY 1999 TO OCTOBER 1999,BIRD CONSTRUCTION JUNE 1999,BIRD CONSTRUCTION DECEMBER 1998 TO FEBRUARY 1999 KRAFT CONSTRUCTION AUGUST 1998 TO NOVEMBER 1998 ,so as you can see l was working full time ,l do not know anyone who cannot relate dancing and sex to be a big part of there life ,as for my accident l find that the medication helps me sometime , l am now taking 4 pills a day but this is not a cure also l started taking Dr Franks joint and muscle spray and this to helps somewhat but this to is not a cure,when l phoned Darlene Chestley my Senior Case Manager to see if mpi would pay for this,she said to me ,well if it is helping you maybe you should go back to work,l have been on this claim for over 11 years now and not much has changed since the onset of my accident.

It was also noted that mpi had reserved a file for lifetime IRI and retirement income benefits, l would like to know what changed from then to now .l sent all of the papers backing up all that l am bitching about and mpi blatantly denied all of this ,l would like a copy of this to go to

justice minister mkempe@mpic.mb.ca MPIC VP CORPORATE RELATIONS MMclaren@mpi.mb.ca Marilyn McLaren. jgerrard@leg.gov.mb.ca John Gerrard respectfully paul moffat

Adrian HalpertMay 25, 2011  6:10:48 PM
Hello,

Just wanted to give you all a heads up, if you have sent an e-mail to my AdrianHalpert@shaw.ca acount and I have not replied, I will not get it. I recently switched from Shaw to MTS so I no longer have access to that acount.

From now on for MVA support group, please use the following e-mail that is listed on our website: Contact.MVAgroup@gmail.com

Also Wayne, I'm not sure about the interview. I don't have Shaw so i'm still waiting for them to post it to their facebook page or youtube so that I can link it.

argrifMay 25, 2011  4:38:45 PM
The way that MPI is deciding who gets rebates and for how much is wrong and is resulting in many Manitobans getting less than they are entitled to or, in some cases, nothing at all. According to the order from the Public Utilities Board:

"Order 122/10 is hereby varied, such that MPI shall issue a 45% rebate of 2009/10 vehicle premiums in 2011, and by no later than May 31, 2011, upon production to the Board of its audited 2010/11 financial statements."

There is nothing in there about renewal dates, which are just based on the insured's birthdate. MPI made up the business about renewal dates on their own. Unfortunately, it doesn't seem that there is anyone who we can complain to, we're just completely at MPI's mercy.

WAYNEMay 23, 2011  5:44:27 PM
did you see it? They aired the first two stories, poverty and taxes, but I didn't see the MPI bit.

Adrian HalpertMay 22, 2011  2:25:42 PM
If you have Shaw TV, tune in to channel 9 today (sunday). Every 2 hours, Winnipeg Direct will be airing which features a segment on MPIC in terms of Public Insurance versus Private Insurance.

wayneMay 17, 2011  3:49:16 PM
@terryt.....I would encourage you to hit the Motor Vehicle Accident Support Group link on this site. The ball has been rolling for a few months. Send Adrian an email and add your voice and opinion.

CarlynMay 16, 2011  10:01:55 PM
These rebates are another example of MPI's failure to properly administer automobile insurance. When the PUB ordered the rebate, they didn't say give this person 5%, that person 45% based on the time of year that they renew their policy. Nor did they say that policyholders who registered a new vehicle during that fiscal year should be exempted from or receive less of a rebate. The intent of the order was to provide a fair proportionate rebate to ALL policyholders.

Rebates calculated based on MPI's fiscal year must be calculated based on the full amount clients paid during the entire fiscal year, regardless of the policy renewal date. If there were numerous vehicles registered by one person, they should receive the fair proportionate rebate for the dates each policy was in force.

Once again, many are suffering because of illogical, unfair reasoning. When we renew our policies late in their fiscal year, we still pay for a full year's coverage. We should also get a full year's rebate.

terrytMay 16, 2011  5:36:42 PM
I am really fed up with MPI - Although I have had at least 1 bike registered continually each and every month for the past 8 years, MPI has refused to give me the rebate for 09-10 on my bike. Can I take them to small claims court for the 45% of the basic premium that I paid during 09 - 10 that wasn't paid to me ?

Their auto rates are supposedly not bad, but they REALLY rape you if you drive a bike. Across the border, you can insure a Harley for around 400 a year - the same coverage here is 1700 to 2500 depending on how new your bike is.

I have read that the NDP (who created the MPI abortion), slipped in a bill a while ago that states that the only way to get rid of MPI is with a referendum. So my question now is - How do we get a referendum going to either get rid of MPI, or make it so that you can go to a private insurer if you want to ? If someone else would like to do this, please let's get the ball rolling - I've had enough -

Against MPIMay 16, 2011  12:01:54 PM
Sorry, I made a typo in my previous post. I got into a not at fault accident in Sept 2009. MPI wrote my car off in October 2009. From Oct 2009 to Dec 2010 I did not have a car. I did; however, have insurance for over 10 years and was never at fault for any of the accidents I was in. All the drivers who were at fault in my accidents probably got a bigger refund than I did. How MPI has handled this rebate decision is another example of corrupt business.

christaMay 16, 2011  10:24:53 AM
I am so frustrated.I have been paying over 1400.00 per year for insurance during 2009 -20010.I was expecting at least $400.00 back.I got a cheque for $188.00.I called my agent the couldn't answer my question on how they came up with that calculation.In turn they sent me to the mpi contact centre the explanation they gave me made no sense.I just wanted to understand how the amts were calculated.I left the call so confused.Note I did not have any changes etc in my insurance policy etc i never bought a new car or anything and still only got $188.00 back.

$5 rebate?May 12, 2011  8:24:28 PM
So I get my rebate cheque in the mail today, expecting $500 or so. I open it up and it's only $5. Must be a mistake I'm thinking. So I call and I'm informed that regardless of the fact that I've had autopac payments withdrawn from my account for the last13 years without missing a payment, apparently during the 2009/2010 insurance year (march 1st annually) I only had a vehicle insured for 24 days. See I traded in the vehicle which a policy started febuary 10th on march 4th. Cancelled it and opened a new policy on a new vehicle. Well apparently that policy falls under the 2010/2011 insurance year so I get no rebate even though I paid the entire year. I told the mpi rep who I dealt with I'm getting screwed, he says I'm sorry it feels that way. I want the rebate I'm entitled to. I paid for insurance just like everybody else getting THEIR money back... I want MINE back too...

Adrian HalpertMay 12, 2011  7:21:52 PM
Hello everyone,

We are looking at having a support group meeting on Saturday 21 May at 3PM. I know this is the long weekend so if too many people are out of town we will move it if need be, but I am hoping to still have a good turnout so I need returns of people who can or can't come as soon as possible.

An e-mail has already been sent out to those who are on our contact list. If anyone is new and needs more information or directions please feel free to contact us using the Motor Vehicle Accident Support Group website linked at the top of this page.

Thank you.

SamMay 12, 2011  1:56:09 PM
I received my rebate yesterday and I only got $29!!!! I called autopac but could not give me a reasonable and appropriate expalanation. I renewed my vehicle policy on Feb 7, 2010 and later the next month I decided to trade my vehicle and got a new car that I started a new policy on. I cancelled the old policy and got a new policy on the same day that I got the my new car because I wanted to have brand new plates on my brand new car.. but because my new policy on my new vehicle was past the cut off date of Feb.28/2010 that I only got the $29 dollars???? its very unfair!!!! I've been paying for so many years and never missed a single payment on my autopac. I cant help thinking that I've been robbed with my rights.... everybody is getting few hunders of $$$$ and im not??? wtf!!

Against MPIMay 12, 2011  12:07:49 PM
MPI was forced to give back $$ coincidently right after the car thieve story broke on CTV. The auditors all of a sudden found MPI had a suplus of money (approx. $400 million) in their bodily injury reserve fund. Instead of taking that money and going back and re assessing all the screwed over BI claimants, they decided they would give everyone a 45% rebate instead but only for a certain 1 year time frame. My 1st comment is why did MPI not take that $$ and actually pay people for their bodily injury claims? Everyone with a bodily injury claim can tell you a horror story about how they have been treated. Lots of people are financially ruinded now because of their bodily injuries. My 2nd comment, how did MPI come up with that specific 1 year time frame? I too was in a MVA in Sept 2009. My car was written off in Oct. 2010. I rec'd approx $125. because of the time frame regardless of the fact that I had car insurance for over 10 years prior. My 3rd comment, how can they can get away with making stupid business decisions with our $$? The premiums we pay is to ensure that our vehicles and our bodies are insured but yet when a person makes a vehicle damage claim or BI claim, MPI treats us all badly. My 4th comment is that no matter what kind of claim a person has, MPI goes out of their way to be difficult to deal with. Is this how an insurance company is suppose to act like? If MPI were a private insurance company, they would be bankrupt because no one would buy insurance from them. My 5th comment, why are Manitobans not fighting back more? When the car theive story broke, Manitobans were upset but as soon as Manitobans heard they were getting rebates, the story died. People were more or less paid off if you look at the timing of the stories. If MPI can collect $$ and hide it, that makes them corrupt. Employees of MPI should be made accountable for all their bad business decisions and their unprofessional actions. My 5th comment is that we need to continue to fight MPI and their corrupt ways because even this 45% rebate was just another one of their cover ups. All Manitobans need to start fighting back otherwise MPI will continue to lie and deny !

JudyMay 12, 2011  11:16:56 AM
We received our rebate cheque, and it should have been for a lot more than what we got. MPI says it is approximately 45% and our cheque was by far short of that. What a bunch of crooks!!!!

tommyMay 12, 2011  11:10:32 AM
i received a mpi rebate check which is only $58.b/c my renewing day is 13/2/2010 and my car was hit and run.the car was written off on march27, 2010, i bought another car right after and cancel the old police,started new one. b/c new police registed outside the time frame (28/2/2009-1/3/2010), so mpi only gave me 43 day' rebate.that is very infair.i have been paying $1400 to mpi more than 10 yrs.just because of hit and run,i have to be punish again.is there anyplace i can file complain?

WayneMay 11, 2011  3:21:56 PM
Okay, just got my MPI rebate, of supposedly 45%. I was expecting over $500 as I pay $1164 for a year, in the monthly payments. So my cheque was for $386....which tells me that the actual cost of my insurance is roughly $800, where did the other $350 go? No acountability at all.

Adrian HalpertMay 9, 2011  10:24:24 PM
Farren's story has been added to the MVA Support Group website and can now be found at the following link:

Read Farren's story

Against MPIMay 9, 2011  2:56:45 PM
Paying customer ITJ: Sorry to read about your story. All of us who have had claims with MPI believes your story as we all are aware that MPI is an extremely corrupt insurance company doing whatever they want. I suggest you contact the MVAS Group. It is a group of people who meet and share stories and provide support to those who don't know what to do with their claim or need emotional support. MPI bullies their claimants and they lie so you can't trust anything any of them. The MVAS Group has a website and are in contact with the media and members of parliment. MPI will be forced to change their ways of doing business at some point only if Manitobans fight back. If we don't, MPI will continue to treat people like the way they are treating you (unfairly)...... Most of us in the group have lots of experience dealing with MPI. We are very aware of their corrupt ways. CTV and CBC have been involved with our group also. They have done interviews with us that have actually been aired. Our group is committed to bring change to this very corrupt system. MPI does not care about you or anyone else for that matter. Bottom line: All MPI cares about is making millions and millions of dollars in profits annually at our expense.

Paying customer ITJMay 5, 2011  10:51:15 PM
Car was taken to MPI certified facility after a mole infestation.Interior was toxic and told not to let myself or 3 year old in the car and told situation was very serious and to make a claim).They did a butcher job replacing the interior(headliner hanging down two inches ,scratches and scuff marks all over car, battery dead from leaving interior lights on,ignition not working properly and cowling missing screws, stereo bass and sub-woofer left cranked on full, broken seat latch, missing pieces etc) When I complained,all seven employees fabricated a story that I had turned into a complete nutjob and flipped out and swore at them and they were unable to deal with me. Their boss believed them and informed my adjuster, who sided with them because "why would seven people all lie about the same thing". Adjuster's supervisor also believed them because of the same reason. I gave up professing the story was fabricated and that they had all libeled, and slandered me. MPIC also said they couldn't care less what their certified facility said about me. Was told I had no choice but to let them have a second chance at fixing the issues (was later told I did have a choice by a Quality Control Manager). The manager of the two MPIC people who by this time were literally treating me like a piece of dirt was actually forced to have a meeting with me by the Quality Control Officer after avoiding me for a week. I decided to fix all the issues myself so I wouldn't have to deal with the butcher shop again and phoned the owner of the facility to tell her I was closing the claim and fixing everything myself and that I wouldn't be dealing with their shop anymore. She then said that her employees had all come forward and confessed that they had fabricated the story of me flipping out and swearing at all of them. Informed MPIC people who had stood behing the lies about me and believe it or not was then treated even worse by them because they now knew that they had stood behind the libelous, slanderous, story. Two days later the whole airbag/steering wheel/electronic control system self destructed from being re-installed wrong.The supervisor looked like she was going to have a nervous breakdown in front of me during one meeting. Things have got so bad that the Ombudsman is next to get involved and I will be starting a lawsuit. The behavior of these MPIC employees and their certified shop is criminal (also caught my adjuster lying to me which was admitted by a Quality Control Manager) I've been libeled, slandered, lied to, bullied, intimidated and they all act like they are above the law. These are the most unprofessional,deceitful people I've ever encountered and behaving this way while being paid by us the public. This is just a small part of what has actually transpired. This case looked like it could be fraudulent to them because I coincidentally had lowered my deductible a couple weeks before I filed the claim and this was the first thing I was told by my adjuster. They made a judgement call on me and when they couldn't go with that, I was treated like scum and has continued to get worse. I don't care if I go broke and have a nervous breakdown over this, they are going to be held accountable. They are very aware that even if I win the lawsuit, my lawyer fees will be probably be way more than the settlement, and this is what they thrive on, hoping people in my situation will finally give up fighting them and go away. Good luck with that MPIC and your accredited repair facility. Anyone else out there have a similar case? The Office of Fair Practices couldn't have cared less about my story but everyone else who's heard it has fallen off their chair. Is there any doubt that this corporation is in bed with the government? If anyone knows of any news/media people that would be interested in hearing the whole story in full detail, please blog the information. We need private insurance companies, not the government.

CarlynMay 5, 2011  6:59:07 PM
Sorry to hear that, Jean. Coincidentally, I had my car safetied a couple months before it was written off. I don't think it made much of a difference in the final valuation. I still had to fight hard to get close to the actual vehicle value. I cant say it enough - do the research. KNOW what your vehicle is worth, and have the stats to prove it. Repair receipts, comparable listings, etc.

Loss of use coverage is a waste of money, another cash grab for MPI. Save the $ you'd spend on this premium. Most reputable body shops will provide a loaner car, and MPI loss of use coverage only kicks in under specific circumstances, for very limited time periods.

Another way to save money: pay premiums annually, or quarterly if thats not possible. You pay a service fee on each payment, which is another cash grab for them. $48 per year for monthly payments last time I checked.

JeanMay 5, 2011  3:44:55 PM
I just got off the phone with an adjuster regarding my car which has $9,100.00 damage caused by a driver who rearended us going at 60-80kms. at a cross walk. We were the barrier for the person who now would be dead or totally injured. All I want is my car to be fixed and not the loss quote that I am given. I cannot get a rental car, because the adjuster said on Monday that he was finished looking over the damage so we drove off, him knowing very well that the front seats were broken from the impact. I have been paying for the loss of use since it started and I cannot benefit from it now. They have lied and cheated customers regarding this and the whole MPI system shouold be put under a very close microscope because they are not working for the innocent people, who have been hurt, have a perfect driving record or whose cars have been stolen. The guy who hit us will be paying $200.00 to repair his car and I am out a car. I am definitly cancelling the loss of use after all this is finished. That's just another way to get our money. The adjuster also said we could get more money if we had a provincial inspection done every year. I told him that our car is and has been serviced every 6 months and I consider that an inspection. How many of you get and inspection done with your maintenance package. I told him nobody in his RIGHT MIND would do it, to which he answered that he does. That says it all. I even checked with my service agent who is CAA approved and they said they have never heard of an idiot commemt like that.

CarlynMay 2, 2011  6:44:51 AM
@Sam:

I was able to get more than MPI adjuster said was the maximum they could offer for my write-off by doing the research and standing my ground. Search for comparable listings online, make a spreadsheet, and submit your bottom line. They made it sound like I'd have to go to arbitration, but I was able to settle before getting to that point, by doing the research and being reasonable in my expectations. Last year, they accepted comparable listings from Manitoba and Saskatchewan, not Ontario or Alberta.

oxy_uApril 30, 2011  12:53:04 PM
Sam Have a look at Doug's submission Jul 23, 2007. MPI does evaluations depending on how it affects them, and does them with a straight face. I would recommend you do some of your own research to place a value on your car. If you have receipts proving you've recently spent money on the car, then use those to increase value. They may not give you all that you want, but with some research on your own, I know you can get them to up their undervaluation, as soon as you show them you are prepared to work.

samApril 29, 2011  4:29:36 PM
Since when is autopac determining value of vehicles by looking on Kijiji for the lowest similar vehicle(not equal just similar)? They are telling me that I would only get the value set by a backyard mechanic not by a dealer that has to be licenced to sell vehicles.

Against MPIApril 27, 2011  3:05:40 PM
First of all, the one's defending MPI are the ones that are not educated. Most Manitobans hurt or involved in an MVA just want to be treated fairly. Most people are not looking to make money off an accident. What MPI does to claimants is unfair. In the old system, people scammed MPI so the gov't introduced No Fault and gave MPI the power to do whatever the heck the want. They do not operate as True No Fault. There is no private insurance company with No Fault insurance getting away with all the corrupt business decisions MPI gets away with. I am not uneducated or dumb so to the ones that want to challenge me, you won't win. I feel sorry for all the people who are legitimately hurt (like Steven) and need help but won't get it because MPI is too busy fighting them on their injuries instead of helping them get well and back to work if that is possible. MPI should pay for their medical expenses and living expenses as soon as possible because people go bankrupt because of car accidents. MPI will drag their feet, write a million letters and bog you down in paperwork plus send you to a ton of their own "hired gun" doctors for 3rd party reports before they will ever pay an injured person's claim. Steven my advice to you is to not trust your case manager as they are skilled in what they do. They give you a false sense of security. In 10 years, I have had 5 not at fault MVA's. None of them were my fault. I have permanent soft tissue injuries and dealing with MPI has been extremely frustrating. You should join the MVAS Group. The group can be your support system if you need one. The group is a place where injured people can get the emotional support they need to keep fighting MPI plus most members have claims with MPI so they can give you pointers to help you. MPI is a well oiled corrupt gov't money making machine so don't be disallusioned by them pretending that they care about you. For those that support MPI's corrupt ways, shame on you !

WayneApril 26, 2011  9:09:01 PM
Hey Steve, you should get together with our group. It is a group of people in situations much like yourself. The compensation that MPI offers is not only sad, it can be life altering, as you mention. You can click our link above for the "motor vehicle accident support group", or email me at waynefranklin@mts.net Hopefully if we all stand together we can be heard.

Adrian HalpertApril 25, 2011  11:43:37 AM
Hello Steven,

My best advice would be to not rely on your case manager to get you everything you're entitled to. I know you said you believe you got a good one, I am in the same boat in that my case managers have always been nice but that is only in terms of manners. Had it not been for me doing the research and leg-work myself and fighting for my entitlements when something is denied, the only thing that having a good case manager would help me with is that they would be nice while telling me that my claim is denied. The system is designed to assume that you are faking and deny wherever possible, not to help you get everything you are entitled to and help you out.

Everything that is related to the accident has a place in the legislation and only be going out and reading the MPIC act and PIPP legislation yourself can you be 100% sure that you at least try to get everything that is a result of the accident covered. If you had a concusion, they should compensate you. If you have cognitive issues, they should compensate you. If you lost a semester of school due to the injury, they should compensate you. These are all things that you will come across in your reading and only then can you easily approach them and say "Hey, I read that section XX of the legislation says that you're supposed to compensate me for this, how come i'm not getting this?". At that point if they deny you for something it's much easier for the people on here to try to help out with something specific using their experiences.

As far as how long the treatment continues. All I can say is, take it as long as you can get it. MPI authorizes treatments based on the norm of how long it takes to heal from a specific injury. That means that in some cases they will offer more sessions then what is needed, but in most cases they will cut treatment short if they believe that is the norm. Your focus should be on attending every appointment and making use of every session if it will make you better.

stevenApril 23, 2011  7:07:43 PM
Hai, I got into a MVA accident, its been 5 months now,and my Right hand tendons were completely cut, also i got head injury, i got totally 3 times surgeries, plastic surgery to fix my tendons and skin graph in my hand.also had a head injury Cerebral concussion,after my accident i'm in trauma, also loss of short term memories,I cant remember simple things which happened 2 mins ago,Now i am undergoing treatment,also I am right handed, so now i cant do any any activity. By the time of accident i was in my school, i lost my school now and also my part time job. Now i am going to my occupational therapy and physio follow up.All they paid me was 12K for my entire injury. I am very much worriede, because I lost my skilled hand and i have issues with my memory, My future is at huge risk. How long these foliow up and treatments will continue? They are pretty much slow. Lucky i got a very good case manager but i don't trust the MPI system. please suggest and write ur advice and comments.thanks

CarlynApril 22, 2011  5:14:57 PM
Re: MPI's move to provide multi-year stickers/licenses, when they aren't technically valid beyond a year unless additional payment has been made. Seems to me that it will cause more headaches in terms of not knowing whether drivers/vehicles are legitimately licensed. How do we protect ourselves when borrowing/renting vehicles if it's not obvious whether the driver or vehicle is current on payments? Please explain, MPI.

Adrian HalpertApril 21, 2011  4:37:56 PM
So sick of hearing the shareholder argument. If we had private insurance, yes the profits would go to the shareholders, BUT THEY WOULD NOT BE ABLE TO OVERCHARGE YOU FOR YEARS to see profits that are equal to MPI's reserves because competition regulates price. They also wouldn't be able to give you so little compensation because they are selling a product after all and you could move to another company to get a better product. Basically put at the end of the day if you are not happy with the product you are receiving for the price you are getting you would be able to shop around and go somewhere else.

The problem is that people are comparing MPI to a private insurance company. When doing this one group is highlighting the faults while the other is highlighting the benefits. At the end of the day some people will say that it is equal to a private insurance company while many of us who have actually been in an accident will tell you that it is much much worse. But the problem with this comparison is that MPI is not a private insurance company, it is a monopoly and we don't have a choice. If you were comparing two private insurance companies then expecting them to both be mediocre or average makes sense. But if we're going to be subjected to a monopoly and not have a choice, then we should be provided with a service that is immensely superior to the alternative, and not have so many issues and complaints when dealing with our insurance company. We simply do not have the option to take our business elsewhere, so it is their job to make sure that we don't want to be being the best bang for our buck, and they are nowhere near that.

kenApril 21, 2011  4:26:02 PM
Dear Lana,

Just to inform you, when MPI holds both parties at fault, aka. 50/50, both parties only pay 50% of their own deductible. You figure that they holding a 50/50 so they can make more money? That could not be more wrong. If one person X has a 500 deductible and person Z has a 200, and they find the per X at fault, that person pays 500. Now if it is a 50/50, person X pays $250 while person Z pays $100 for a total of $350. Or if both have the same deductible, the amount which is collected does not increase.

jApril 21, 2011  4:15:08 PM
After reading much of this blog most of these comments are very uneducated. You feel that because you slip on ice you shouldn't be held responsible? First of all, for that to change you would need to change the Highway Traffic Act, second of all, are you out of your mind? YOU were driving, not the road, not the highway, that's like blaming a tree for being in your way. You may have been driving slower than the speed limit but obviously it was still too fast for the road conditions. Plus, no one forced you to get on the road besides yourself. Did you ever consider buying winter tires? And i'm sorry, hitting the ditch, a stone hitting your windshield and a tow truck damaging your car, is not one incident. There is clearly a break between the occurences, these three things did not happen all at the same time! In fact, one of them is a single vehicle collision (hit the ditch), the windshield is a comprehensive claim and the tow truck is a subrogation claim. And for those of you complaining about the rebates, I hope we get private insurance so you can see that it's not going to be cheaper and guess what happens when they have excess funds, do you really think they'll give it back to us? No, it will be going to their very happy shareholders.

WayneApril 21, 2011  12:18:05 PM
Out of curiosity, has anyone moved out of province, and had to move back because MPI cut their benefits? I certainly don't want to be trapped in this system for the rest of my life.

LannaApril 19, 2011  11:09:01 PM
scroll down to March 25, 2011 @ 9:40 Did anyone read that. There is a correlation between no-fault and accident/death rates. Is nobody outraged that our safety has been sold. The government thinks MB citizens are worthless. Accident rates increase. The problem as I see it is that the people who would, in other provinces, be taking the bus are encouraged and subsidized by the rest of us, to find some beater and run it in to the ground (or a pedestrian). There are no mandatory annual safety checks on older vehicles. If we are going to live in a nanny province then the chief nanny better make sure that all the children follow the rules. Some mature responsible drivers exist but many of the drivers out there are not qualified to have a license nor be in charge of a potential deadly weapon. I drive very little yet I see LOTS of people flaunting basic safety rules...common sense, in fact. I see so much duct tape and plastic it is shocking. Don't these people have the money to repair their vehicles? I still see many people talking on cellphones. Last week I saw a family piled into the cab of a truck with one of the children (about 4 yrs) sitting on the lap of the passenger leaning his little hands on the dash. No car seats to be found. I see lots of unrestrained children. Babies held on the lap. I see people without seat-belts. Nobody cares because there is no requirement that people be accountable for the choices they make. I don't particularly care for motorcycles. I feel they are dangerous, not necessarily because of the driver of the motorcycle but because of the huge number of generally oblivious drivers in MB. There are some idiots who race on the crotch-rocket type of motorcycle but they are typically young males. These guys can race their way to a Darwin Award for all I care, as long as they don't hurt anyone else. Death is cheap for MPI. MPI cares not whether you die. It might actually be preferred? The dread of MPI is injury. It costs. They've figured out how much and lo and behold they, by their own admission, simply 'reduced' what their cost is. Just stop paying PIPP claims, no problem. Watch that surplus grow. The surplus, doled out to the herd, on the doorstep of an election. All the herd will be happy that they have 'such a great system'. The herd will continue to support the misdeeds of MPI if it means they get a few dollars refunded every few years. The herd will have a HUGE wake-up call if they happen to suffer an injury that is severe or permanent. Sadly, the true cost is paid by those people who suffered injury and are left to fend for themselves. Anyone who believes MPI is great, or that no-fault is wonderful, simply hasn't experienced anything beyond a collision requiring some paint repair.

Adrian HalpertApril 19, 2011  8:37:01 PM
Also to follow up on that. Manitoban's on average pay more for insurance and get MUCH less in terms of compensation or death benefits. There is absolutely no correlation between how many people are injured or die, and how much you pay for insurance. If you want proof of that just look at the recent 45% rebate. The rebate only proves that MPI has been overcharging the public for over a decade. Even after squandering money that wasn't theirs to spend on building projects and "charitable" donations, they still had to get their hand slapped for padding their reserve. In the meantime, they have constantly denied claims and acted against the best interest of claimants to the point that it took the recent media attention for them to finally act a little more ethically and for many of us to see progress with our claims. We have been both overcharged, and had our claims for compensation denied, show me the correlation that shows that us paying more means we should get less. What's best is even with the recent news revelation, you will not see your insurance drastically drop next year, you will still be overcharged.

As far as motorcycle drivers go, I drive a car not a bike, but you don't have to work in statistics to know that there are far fewer motorcycle related injuries and deaths then there are car related injuries and deaths. It's simple math, if there are 50 cars on the road for every motorcycle, then a much larger percentage of accidents will belong to cars, regardless of driving habits of either cohort. As such, it makes no sense to assume that high motorcycle insurance is based on having to pay out more injury and death claims in a given year.

As far as reckless driving goes. You're free to make assumptions based on anecdotal evidence of the few motorcycles you've seen on the road but to do so would again be pretty idiotic. Of the motorcycle drivers I've seen, the majority have driven very safely, in fact much-more-so then car drivers. On the other hand I've seen an overwhelmingly large number of reckless pickup truck drivers. By that logic, pickup truck drivers should be the ones paying $3000 a year to insure their vehicles because they all drive recklessley.

We could pretend we all live under a rock and ignore the facts. Or we could actually look at numbers and consider the fact that our motorcycle drivers in Manitoba pay unheard of prices to insure their bikes, to the point that many of them have retired their bikes, yet they drive no less safe then riders in the next province over, or the province after that.

Like I said, get to know the facts if you want to have an intelligent conversation. If all you're interested in is being an internet troll who bashes on something that you don't understand, than by all means... proceed.

Adrian HalpertApril 19, 2011  8:18:15 PM
Trevor,

You may want to actually get to know your facts before you make yourself look like a bigger fool lol...

TrevorApril 19, 2011  5:16:05 PM
If your complaining about motorcyle insurance blame the drivers who drive recklessly and end up killing themselves. MPI bases your premium on the amount of pay out to injuries and death....and its high.

Against MPIApril 19, 2011  2:57:40 PM
To Jon: Unfortunately, MPI assesses claims any way they want which is usually not in the favor of the claimant (you). Yes, it is one incident (icy road/slip into ditch) but MPI sees it as multiple incidents and is a way for them to to apply deductibles so they reduce their payouts. If that was not bad enough, you lose merit points also. If you slid in the ditch due to icy road conditions I thought a person was not penalized. If I were you, I would fight them to the bitter end. Most people don't fight back. I know lots of people who fought back and got their claims modified but it took a lot of effort because MPI is extremely stubborn and very corrupt. If MPI has an opportunity to take money from you they will. Manitoban's think MPI is protecting them but actually MPI does not operate as an upfront and honest insurance company. They do not operate as a true no fault insurance company. Most (if not all) people realize this as soon as they have a claim. MPI will not go out of their way to help you so you better fight back. MPI is one of the most corrupt insurance companies in Canada. Good luck !

kyleApril 19, 2011  12:10:52 PM
I don't understand how public insurance has lasted as long as it has. I doubt that anyone has ever complained that we now have a choice of phone companies. I also doubt that anyone is paying more now for their phone services. If we are going to allow MPI to control all the car insurance then why not do the same for grocery stores and gas stations...

JonApril 14, 2011  11:44:16 AM
Hi I am just curious if anyone here would know if what MPI told us about my accident. I was driving home from work, it was very icy and slushy and i was going not even 75 on the highway. I slipped into the ditch, from the tire catching in the snow and slush on the edge of the road. I have damage to my front and sides from the ice, and then when i left the van to get a ride home when i got back with friends to help pull it out i saw the back window smashed(probably from the passing snowplow, but no proof) and then when we couldn't pull it out, too much ice then the tow truck when he pulled it out bent the hidden hitch. Now with all this MPI is saying it is 3 separate claims and that I have to pay the deductible 3 times, 1 for the front and side damage, 1 for the back window and 1 for the hidden hitch damage! I was floored! It was all the same accident! I am even getting 5 points deduction on my insurance when i wasn't even speeding! If anyone can help me out please do... None of this was really my fault, isn't there any kind of exception for bad weather, or liablity for the snow plow?? Please help

JR from St. MaloApril 13, 2011  4:49:46 PM
Word is out that MPI's new injury computer program sucks and a number of injured parties have not been paid their bi-weekly checks. MPI has cut back workers at their Claim Centres - when they opened 2 new ones, they just transferred staff in from smaller Centres - no staff added which has caused big problems at the smaller Centres. These two women running MPI are putting MPI in the ditch...better yet in the Red River. There is no trust anymore between management and staff and stress sick leave is now taking off big time. Time for and enquiry into MPI practices - especially after the $300M pay back for money hidden by MPI and these women!

justicemanApril 13, 2011  5:02:55 AM
I missed spelled my email on my forst blogs my apologies as i said any one willing to come foward to do a class action lawsuit for MPIC Im ready to go head to head for the no fault insurance claims.

the justice man

justice manApril 13, 2011  4:58:16 AM
are there any one to come willing to do a class action lawsiutagaint MPIC i am willing to head to head with them all I need is anouther 149 people. I have no fear i ve been up against giants , and belive me how they rip off the public in the so callled no fault insurance, is a joke, we need to stand up to theses companies who take full advantage of us, more latter in upcoming blogs

only serious client do apply as i am not wasting my time with people who are scared to face these well i leave that comment to my self If you know what i mean.

justice man I'am not scared to fight for our rights!!

wayneApril 10, 2011  9:48:01 AM
No-Fault Automobile Insurance in Manitoba - An Overview read the first few pages of this article and am pretty worried now. This shows you what we are up against..but here is our only hope Choice in auto insurance. If we can convince someone to copy Saskatchewans car insurance, then we have choice. SK has both at the same cost.

Wayne

no pity hereApril 9, 2011  2:13:23 PM
Not likely that you will find any sympathy here Darren F. My family suffers too. Through the misdeed of a self-absorbed person who chose to speed and attempt to run a red. The financial repercussions have devastated us. THe injuries suffered by being hit by this inconsiderate jerk have forever changed our family. MPI does not pay adequately for the losses that occurred. The self-absorbed other driver is 'immune' from any accountability due to the no-fault scheme. Our family is doomed. If you are intelligent, you will take note of the potential implications of your behaviour and how your poor choices and belief that the Law and rules of the road simply don't apply to you, might indeed impact your family forever. Boo Hoo, you might have to take the bus. Chances are someone might have their life saved because of this. MPI sucks. No question. But I have absolutely no pity or tolerance for some 'poor' schlep who thinks rules are made for other drivers. Slow freaking down. Leave earlier. Check twice. You are not adequately insured in this province. Neither is the person who's life you may destroy. Can you live with yourself? Think on that. What makes YOU so important that you can blaze around the streets, performing rolling stops and testing the limits of speed zones? Sorry to say but you are not more important than anyone else. The elderly, children, disabled could all be annihilated by your callous disregard for the safety of those in our community. Consider this a warning to slow down, count to five at a stop sign, look twice. Miraculously, no tickets !

MarkApril 9, 2011  10:00:51 AM
Darren F,

I have the perfect solution for you that is 100% guaranteed. DO NOT SPEED! It is amazing what abiding by the speed limit can do. Also, driving 18 km over the speed limit is not minor. If you lose your license and then your family struggles because of it, you have no one to blame but yourself. Maybe you should think about this when you are driving.

WayneApril 9, 2011  9:42:39 AM
When I lived in Victoria, I picked up the paper one day and there was my ex girlfriend on the front page. Apparently, some lady from Alberta was speeding, and hit my ex's car, killing her little girl. I don't know why some people think that speeding isn't "reckless" driving or dangerous driving, as speeding kills. Personally, I hope they do take your license away, and I wish they did this with more people.

Darren FApril 8, 2011  10:45:12 PM
They are threatening to suspend my licence for two different 68 in a 50 speed trap tickets, a fender bender and "rolling right" on a 3-way stop sign doing 2km/hr. Like really? These $%!#* s are driving around town drunk every day and they want to take MY licence away?!? I drive 10 times as much as some people (drive around all day for work) and I get caught at what cops have admitted to me are "fishing" zones to nab tickets galore. It's not as if I'm ripping through school zones at 90km/hr or reckless driving or drunk driving. Can they really suspend your licence (and therefore financially ruin my family) over minor speeding tickets and a stop sign ticket...and over a two year period??

I am beside myself about this letter I just received. Empty threat or real?

Thx for any input.

WayneApril 8, 2011  9:42:44 AM
We have to get rid of this no fault insurance. It limits compensation for permanent impairment, it got rid of compensation for pain and suffering. It has jacked motorcycle rates through the roof, and it has destroyed any compensation for soft tissue injuries. No Fault is good for the insurance company, but no good for the insured. We have to put all our efforts into bringing back torte insurance. With torte, the person who caused the accident is held responsible, instead of the victim.

Winnipeg McApril 6, 2011  11:58:49 PM
Point well stated Wayne, if things stay the same, first chance I get I'm outta here. Either they change their way of operating or I'm sure I won't be the only one to hit the road

WayneApril 6, 2011  10:31:06 PM
You shouldn't post $5000 for car insurance, MPI might think it's a good idea. I can't believe they treat people in this province like that, and want people to stay here.

SylvieApril 6, 2011  6:40:57 PM
Today I had a quote on my motorcycle with the same details as how I insured my bike here in Winnipeg..Here: 1,415.00..Ottawa Ontario area: 685.00 People can't say that they pay more in Ontario, that's the proofs.

730.00 more in Winnipeg and I'm suppose to be happy with that ?

Winnipeg McApril 6, 2011  6:05:22 PM
As a lot of you may already know, we as motorcycle owners and riders, are getting the short end of the stick when it comes to our yearly rates.

I did a quick calculation of my own and here is what I saw. I have a truck...value about 16K....I pay about 1K insurance ...... or 1/16.,,or 6%... of the value of the truck. I have a bike .... value 3.5K .....I pay about 1.3K insurance....or 37% of the value of the bike. If I were to pay the same percentage for my truck I would have to pay $5920 per year Now if I were to pay the same for my bike as I do for the truck, I would be paying $210 a year instead. If a car owner is certainly not ready to pay 37% of the value to insure their cars, what makes MPI thing we are ok with it.

The numbers speak for themself

Winnipeg McApril 6, 2011  6:03:28 PM
Here is something that I am sure very few people realize exactly how MPI treats new arrivals to Manitoba. When I moved here from Quebec, I here in an 8 year old mini van, under a Quebec license. When I arrived, knowing I was going to be here several years, I decided to switch all my paper work over to the Manitoba side. First, when I arrived at the renewal centre (remember that place? That was where you stood in line for hours, or sat on a chair, wondering if anyone actually worked there or not.) I presented my Quebec drivers license to the clerk, after an hour wait, only to be told that they could not switch me over to a Manitoba license because the Quebec permit had no picture on it. Despite the fact that I showed them several other forms of ID, like my Quebec health insurance card, which did have a photo laminated on it by the Quebec Gov, plus a credit card and the actual deed of the house I had recently bought and moved in to. I figured they would ask for proof of residence and the deed, having only been signed at the lawyers office days before, was still in my pocket, while all my other papers were still in the moving van, somewhere in the over 2 hundred boxes it took to move my stuff here. They told me that I needed a birth certificate in order to switch to a Manitoba license. I argued with them that a birth certificate did not have a picture on it, while my Que health card DID, partly for the reason that I didn't want to dig around in the boxes in the truck, in order to find the requested paper. They answered me that it was the only way they would issue the changes. So...I went home and dug up my "proof of birth" which is actually a baptism certificate, which I had been using for years back in Quebec. Now, all this was before 9-11, so I figured that it was good as gold. No, after another hour in line, they told me I had to contact the Quebec Gov and request a "real" birth certificate. After running all over town looking for the forms, I ended up filling out an old form that I had from there, which I had saved, by chance, when my son was born several years ago. I filled the forms, sent the 50 bucks or so, and a few weeks later, I was off to the renewal centre one more time. An hour later, they finally accepted to issue me a license, but as a new driver, despite the fact I was driving for over 25 years back in Que. Of course, I was charged new driver rates to insure my truck, which was over 2 hundred dollars more than my last policy, and that was only after I had my truck certified with a safety inspection, because it too was "new" to the province, for which I had to put out about another 25 bucks. It was frustrating then and from what I have been reading about how they pay off claims, nothing has changed. They still play God and charge you a fortune for that right

Winnipeg McApril 6, 2011  6:02:00 PM
Recently I had an accident in our back alley. Fortunately I was not hurt, but how they treated my report deems mentioning here. While approaching a 90 degree turn to the right in the alley, I stopped short of the corner because it was, in my opinion, an implied stop, and caution was needed. While stopped, another car came around that same corner without stopping and encroached in my lane cutting the corner sharply. At the last moment they saw that I was there, but it was too late for them to stop as it was rather icy and they were going far too fast. They attempted to avoid a collision by cranking their wheel in the opposite direction, but slid on the ice and made contact with the left side of my front bumper with their left door, resulting in a small rip in the plastic cover of my bumper, at the same time scrapping a large portion of the left side of their own car. Since it was an accident, I reported it to MPI, who started an investigation in order to determine who was actually at fault. Since my damages were not that big, I had already decided that I would not fix the bumper, even though I knew that the repairs for that small rip would cost about 2 thousand dollars. The result of the investigation was that we were both at fault, even though I was at a complete stop at the time. They tried to justify it saying that because it was in the alley, we were supposed to share the road and therefore we were both at fault. I was quite angry at their decision, but they were not backing down. Like I mentioned, I had already decided in advance that I was not going to fix my own damages, but because it was deemed 50/50 the claim for half of her damages went on my claim, while I claimed nothing for my own. Imagine my surprise when I found out at renewal that my rates had increased by almost two hundred dollars per year because of this. So the long and the short of it was, even though the other driver was blatantly at fault, and also not having made a claim for, nor repaired my own damages, I was forever forced to pay more on my insurance because of it all. This is what they called a fair settlement. Fair for who, I'm still unsure.

LannaApril 5, 2011  10:40:53 AM
when MPI can get away with assigning fault to both parties they then get to collect 2 deductibles and also benefit from the increase to 2 premiums (assuming you had a clean record and were receiving a discount rate). THey once tried this with me years ago. I was in a parking lot at a mall and a VERY elderly man drove out of his parking spot into the drivers door of my vehicle. They actually tried to say that it was 50% my fault because I was 'there'. I fought it, happened to have a camera, took many photos, had witnesses, despite all this they were reluctant to assign 100% to the other driver. His front bumper was stuck in my drivers door. How on this earth could it possibly be my fault? I had to fight very hard and go in for an interview with my photos all the time being 'scrutinized' by some intellectually challenged idiot who must of thought I had a secret feature on my vehicle whereby I could turn the wheels 90 degrees and drive sideways into the front bumper of another car. As stated, his bumper was firmly embedded in my drivers door, I had to get out the passenger side. I was incredibly ridiculous. I did eventually win but it was not without huge effort. This should have been obvious to anyone. MPI was drooling at the prospect of assigning fault as broadly as possible, it means more money for them in the long run.

LowBoyApril 5, 2011  12:13:08 AM
While commenting on the recent PUB ruling which will see rebates to Manitoba drivers who have been overcharged for many years, Dan Guimond,MPI VP Strategy and Innovation, stated that it would be just too expensive for MPI to seek out and identify individuals who qualify for rebates, but are no longer current MPI insurees. Now, I no longer live in Manitoba, but I did reside there from 1990 until 2005, and certainly qualify for that rebate. I intend to write to Mr Guimond to identify myself so that MPI may send me a rebate, all without going to any expense to track me down.

I suggest that all readers of this website who know someone who qualifies for this rebate, but has moved, stopped driving, or whatever, have them write to MPI so that they may receive their rebate, because MPI will make no effort to find them.

wildbuckarooApril 4, 2011  6:53:27 PM
Kat don't be upset with what I say, we are all here because we have a beef with MPI. Why are you here defending them unless you work for them. Now if you do thats fine, just read the blogs and keep your opinions to yourself. If you have something to $%!#* about lets here it otherwise why are you here?

MargoApril 3, 2011  5:51:03 PM
I've just started my MPI claim. I wasn't injured. I was crossing from back alley to back alley, so I could get to a controlled intersection to go East on Portage Ave. I triple checked to ensure it was clear. I went across and a car turned from Portage on to the side road I was crossing and T-boned me on the right side. He wasn't there when I started across and hit me hard enough I'm getting the dealership to check my truck for frame damage.

My adjuster is telling me it's going to be judged 100% my fault, even though it was clear when I started to cross. I had actually started entering the other alley when he nailed me. He said that the other driver didn't legally have to stop for me, even though I was almost clear of the road. He said that stopping for me to finish crossing is purely "courtesy" and he didn't legally have to stop. He also said that even if there were witnesses (which I've been trying to find) it would still be my fault. The trouble is, the back alley and Portage Ave are only approx 3 utility truck lengths away (MTS type trucks). Any car could have started down the street at any time from me leaving the one back alley to go across the street.

I'm already planning my appeals. Oh, for the record, I filed a police report....he did not (to date). They're going to call him in for an interview and will compare his story to mine.

What do you think my chances are of fighting this? I know I'm 100% NOT at fault here, and won't even accept 50/50. I MAY possibly take 75/25, but not sure yet.

WAYNEApril 3, 2011  5:19:23 PM
@KAT...just because your neighbour tells you something, I wouldn't post it as fact. If my job was to screw people out of their "entitled" benefits, I wouldn't exactly tell my neighbour the truth about my job either.

katApril 3, 2011  12:35:33 PM
LOL! hi, Lanna it should say " you already know they don't write down exactly what you say" I don't work at MPI & never have. Had a neighbour who did and we got talking one night about this site. He/she said case managers that said they were loosing & misplacing their file were just trying to buy time. That's why I didn't know how they identified you when you called. Just knew a couple of minor things. Sorry unable help out much more than that.

LannaApril 3, 2011  11:25:24 AM
kat - can you please clarify the first line of your last post to me.

Troy ThomsonApril 3, 2011  2:27:45 AM
This is for Kat, sorry i wasn't here to respond to you earlier,i am a little dis-heartened that you would accuse me of being angry with mpi, truth is neither my self nor my wife hold any animostity or "anger" as you put it towards MPI or their employees, we understand that is not personal and just business for them. That is what allows us to be able to continue with MPI, as for not being entitled, that is not for you to say but a matter for the courts we want to move on with our lives not be stuck in limbo, as for your comment about reprimands, i did see our last case manager get repimanded and transfered (for doing the right thing) he sent an internal memo bettween fair practices, minister swan and him self to our attorney. A memo confirming that MPI altered medical reports and tried to cover up injuries and we have this memo and have the reports both copies and we have presented this to the liberal party. We have grounds to take MPI to court for BAD FAITH and are strongly considering it. We are not angry just determined.

WayneApril 2, 2011  10:38:32 PM
@ KAT...obviously you work for MPI (or in the past), and you are upset by what they do, as you are on here. You should contact us at the MVA Support Group if you really want to help. My numbers there if you want to call. remain anonymous if you want, but you could answer alot of our questions.

katApril 2, 2011  4:52:25 PM
Lanna, well you already they down put down exactly what you say and it's good that you have them put it in writting. They can't loose your file or misplace it cause they can't, it's electronic. So if you call with your name or case # then they just type it in and, there it is, your case file. They only say they misplaced it to buy them some more time cause they don't want to deal with you. BUT the case managers are only doing their job. If you are in an accident you are covered for xyz care, right. If you think you need more, the case manager can not go out side the scope of the care that you are entillted to. If they do and this is found out they are reprimanded. Cause they went out side the scope & now has set policy because they gave it to you. Now they will have to give it to everybody. That's why I said in a previous comment for people to loddy and have the rules changed. There isn't much the case manager can do. I know this doesn't help much. Just wanted to let people know that case managers can't loose or misplace files.

LannaApril 2, 2011  4:13:12 PM
I haven't seen or talked to my case manager since April 2007. I've never found calling to be of any use. I prefer writing. In the past they would say one thing and then document something entirely different so I had them put everything in writing to makes things clear (not that they write very clearly). Please explain the differences in what you are describing. Sounds interesting.

katApril 2, 2011  2:32:01 PM
Sorry Lanna couple more things. When you call your case manager How are you identified? Do you call & say "hi, it's Lanna ......" & they get your file or do you have to give them a case # ? When you do call with your name or # do they have to call you back or do they have it right away?

LannaApril 2, 2011  2:16:40 PM
I have seen and read my file many times. They typically send paper copies.

James RoweApril 2, 2011  2:06:53 PM
Manitoba Public Insurance's attempts to withhold $320 million from ratepayers is reason alone to put an end to the communist policy of forcing drivers to buy their car insurance from the government.

Read the full story: It's time to end MPI - 320 Million dollar farce proves commie concept must go

It's absolutely ridiculous in a free and democratic society that we're still forced to buy automobile insurance from a politically manipulated, state-owned organization that's run by partisan appointees.

Now we find out MPI has been overcharging us for years and MPI Minister Andrew Swan says we should be grateful we're getting our money back.

It was our money in the first place. Why should we be grateful we're getting it back? And only after it was ordered by the Manitoba Public Utilities Board?

I don't buy MPI's spin that it took 17 years of analyzing actuarial data on long-term injury payouts to figure out they were overcharging Manitoba motorists.

That's nonsense. They've repeatedly shown bad faith over the years on the issue of rebates, refusing to reimburse drivers who were overcharged until they were forced to by the PUB.

MPI was forced by the PUB in 2005 to give drivers a 10% rebate because they had been overcharging them.

In 2006 the PUB again forced MPI to return $58 million to drivers because the Crown corporation had accumulated too much in its reserve. They were ripping off ratepayers and drivers had nowhere else to go — by law — to buy their insurance.

MPI actually fought that order hard. They said at the time it would be irresponsible to return the money to ratepayers. They had no intention of reimbursing ratepayers but eventually had to because of the PUB order.

When 2,000 motorists were overcharged on a technicality in 2004, Manitoba Ombudsman Irene Hamilton recommended MPI reimburse those drivers. MPI refused for nine months before finally relenting and agreeing to pay them back.

And don't even get me started on MPI's sustained attacks against Winnipeg MP Steven Fletcher, a quadriplegic, as they repeatedly tried to cut him off benefits.

So no, Andrew Swan, MPI does not have the best interest of drivers at heart. Their interest is to empire- build, to squirrel away as much money as they can to give themselves fat raises and to buy a shopping mall. Remember when they doled out $1.2 million in bonuses to senior brass in 2000? I thought the "profits" were supposed to stay with ratepayers.

In reality, this communist scheme doesn't work. And overcharging drivers to the tune of $320 million proves it. Motorists should be allowed to buy their insurance from whatever insurance company they please.

I think it's called freedom.

Too hot to handle

Apparently the latest Manitoba Public Insurance scandal was too hot to handle for MPI Minister Andrew Swan. Normally, ministers do scrums with reporters outside their offices on issues like this and field questions from all media outlets at once.

Increasingly, NDP ministers have been opting to do "one-on-ones" with reporters instead. That's what Swan's handlers said he would do Thursday.

One-on-ones are far more time-consuming for ministers but they allow the politician to avoid the risky dynamics of scrums, where media outlets benefit mutually from back-and-forth questions. One-on- ones are easier to control and they eliminate the optics of having the minister sweating it out on the evening news in front of a gaggle of inquisitive reporters.

I guess Swan has lots of extra time on his hands if he can do one-on-one interviews instead of getting it all done at once.

For more, visit Brodbeck's blog Raise a Little $%!#* at winnipegsun.com. Reach Tom by e-mail at tom.brodbeck@sunmedia.ca. Follow Tom on Twitter@sunmedia.ca.

katApril 2, 2011  1:58:43 PM
lanna, you're also right about them loosing, misplacing etc.. your file. Have you ever seen or read your file? what form is it in?

katApril 2, 2011  1:54:54 PM
Lanna, You're right! you didn't that was someone elses post. Sorry, my mistake.

LannaApril 2, 2011  1:33:19 PM
Did I say something twice?? At no time did I mention cash.

katApril 2, 2011  11:32:23 AM
Troy & Lanna. AGAIN! Case managers DO NOT RECEIVE $$$$ BONUSES FOR DENYING CLAIMS. Troy you want to twist it around saying they get bonuses by proxy, then whatever. Your anger clouds your judgement. My guess is that they keep pretening to loose your case file cause you're not entilled under the MPI policy for those benefits & you don't take no for an answer.I'm not saying that you should just take no for anwser but don't come on here and write speculation and pass them off as fact. So, my suggestion is to go to the top & lobby for change. thank you & hope you both have a good weekend.

Troy ThomsonApril 2, 2011  3:04:44 AM
This for kat, lanna is right, MPI adjusters recieve a bonus for the least ammount of loss, or reduction in loss, "loss" to an insurance company is paying out on claims, thereby MPI adjusters receive bonus's by denying claims by proxy, all insurance companies work this way some are worse than others. MPI adjusters will deny, stall or drag your case on for years without any good reason, all the while losing mis-placing or altering reports to thier own devices, and we can prove this, in the 9 years we have been dealing with them mpi has given us proof of their "bad faith" actions numerous times and as of yet NOBODY has been reprimanded or held accountable for their actions

katApril 1, 2011  10:08:22 PM
I'm sure the case manager is what you say he is but what I said was they do not receive a bonuses for denying claims. Bonuses I mean $$. thanx.

LannaApril 1, 2011  9:04:46 PM
Show me the fact kat. I have no interest in starting a debate but the hard truth, factual truth, is that case managers do break the law by not abiding by the legislation. The same pathetic little dweeb has been my case manager for years (hi!) and despite his many "errors" and rule breaking he's been promoted to "Chief Turd of Manure Island" (no doubt?). Joking aside, the jerk has been climbing the ranks for years. He is a screw-up from a competence perspective but likely worth his weight in gold to Bodily Injury, RCMC, of MPI. Otherwise why would they keep him. He saves the corporation money by handling the 'complicated' cases, you don't think he's rewarded for that? The screw-ups can't be anything but intentional, it is statistically impossible to "lose", "forget", "misplace", etc. as many times as this guy does. I have not witnessed ANY form of reprimand or consequence for violation of the MPI Act since 1998. In fact from what I have witnessed it seems to be rewarded. I have documentation to very strongly support this. I dare to say you are wrong unless you have some absolute proof to the contrary. What you claim as fact does not remotely come close to matching my experience.

katApril 1, 2011  7:07:40 PM
@wildbuckaroo I'm disappointed in you. From your prior posts you seemed to know something. Are you suggesting MPI employee's get a bonus if they deny a claim? The fact of the matter is they don't. The reason they can't give you what you want cause they are bound by the rules they are hired to keep. If they broke those rules they are reprimanded and that's a fact. So if poeple want someone to scream at, scream at the policy makers.

LannaApril 1, 2011  11:55:30 AM
Don't get too excited about the CBC. They've had piles of damning documents against MPI for years.

WayneApril 1, 2011  10:33:47 AM
CBC just called me here at work and wanted an interview. They should be interviewing a member of the MVA Support Group right now. So check out CBC Winnipeg tonight. Also, thanks to the operators of this site, for posting a link to our group. My thought that if we all stand as one, and we will be heard, is coming true so far. If you have been hanging back and waiting to see what happens, now is the time to come out.

WE CAN MAKE A CHANGE

wildbuckarooMarch 31, 2011  10:26:28 PM
Lana I don't think you would ever find one because they all work on the less you pay out the more bonus money you get. James is that because the Public util board took them to court and made them open their books? Thats what I'm thinking because I never heard for sure.

LannaMarch 31, 2011  10:17:08 PM
It seems suspiciously coincidental that there was some bad press on CTV regarding MPI just before they "magically" found another $250M. Appease the masses. That and an election...but I think it was damage control on the PR end. We all know first hand why they have so much left over from bodily injury claims. They don't freaking pay out on any of them.

The only decent ethical people I've encountered working for MPI are the 985-7000 call centre people. I have never met a case manager, customer relations type or lawyer from MPI who had an ounce of integrity. Not saying they don't exist...just that I've never encountered one.

James RoweMarch 31, 2011  7:54:10 PM
Manitoba's Public Utilities Board today ordered Manitoba Public Insurance to return $320 million to car owners by May 31.

Read the full story here: MPI ordered to pay back 45% rebate

The decision means MPI ratepayers will see a 45 per cent rebate -- up from 10 per cent originally ordered by the public regulator.

The rebate means if you paid $1,000 on your 2009/10 insurance, you'll see a cheque for $450. PUB's order comes a day after MPI officials had their knuckles rapped at a special PUB hearing over the recent revelation an external study found the Crown corporation didn't need $250 million it had socked away for injury claims.

PUB chairman Graham Lane said MPI should have told the PUB about the money a lot sooner that it did -- news of the extra $250 million was first announced by Attorney General Andrew Swan two weeks ago. "Effective regulation can only be achieved in an atmosphere of openness and transparency involving, at least, the regulated entity and its regulator," PUB chairman Lane said in today's decision.

"Failure to achieve that "atmosphere" is not in the public interest, and the Board expects and looks forward to a changed approach by MPI to its meeting its responsibilities with respect to that "atmosphere". Both MPI and this Board are mandated to operate in the public interest, and MPI itself was established to work for the benefit of its insureds, Manitobans."

The full order (44/11) is also on the PUB's website.

MPI said in a release the unprecedented $320-million rebate is the result of the annual actuarial review of the corporation's claims reserves by Ernst & Young.

The excess retained earnings were accumulated to provide for future costs arising from injured claimants, as part of the Personal Injury Protection Plan.

MPI says it now has sufficient historical information to better estimate future reserve requirements.

DRMMarch 31, 2011  2:52:00 PM
I have had the opportunity to read much of the thread. Im with the Military, and recently an import to Manitoba, I have to say that Im amazed that MPI is doing so well, for a non Profit Corporation, as it raked in 250 million dollars in profit, because their claim payouts in 2010 was at a low, thats obvious, reading what you all have wrote! Good news, everyone driving in Manitoba will be getting a rebate, up to $125 dollars, Capped at 70 million dollars. What I don't understand is how does a Non Profit organization make 250 million dollars in profit, and why are Manitobans, only getting less then 1/3rd returned? Why are the residents of Manitoba being forced to pay the most outragous insurance rates I have ever seen? Why are we not demanding our provincial government return all the monies made off the residents. Next years rates will not go down, why out of fear that they may have higher then normal pay outs? People who steal cars, are being paid $40,000 as a result of an accident which occurred while they are making their get away? Why are we always so willing to gripe about what we are paying for insurance in a non competitive market, and not do anything about it. I liked the charter challenge, but I pray that I never get in a vehicle accident while I am here, out of fear that I will have to go through some of the horrific situations which you have all gone through. $1500 for insurance for a vehicle, $1400 for a motorcycle, which I have to pay up front, or over a period of the riding season, and I live in Rural Manitoba. Non Profit, not likely, fair business practice, definitely not, Charter Violation, yup, I will go with that..

CarlynMarch 31, 2011  6:44:12 AM
Here are some helpful resources re: self-care in recovery from myofascial pain and restriction:

1) "Pain Free" by Peter Egoscue (several targeted books for different situations) 2) "Myofascial Stretching - a Guide to Self-Treatment", by Jill Stredonsky and Brenda Pardy

Both are highly recommended by my massage therapist, who is great at both treating and sharing self-care/self-treatment advice. :) It's a shame MPI doesn't cover massage therapy by RMT. Her myofascial release techniques and advice are amazing.

katMarch 27, 2011  12:29:26 PM
@Brenna. OOPS by bad. I thought the semi hit your truck. Ya, if it just drove by and a gust of wind blew your door damaging it then your on the hook for the deductible. The semi isn't resposible cause it didn't do anything, just drove by.

tomMarch 27, 2011  12:21:20 PM
hey Dru, what I meant by a private shop is a shop other than the dealer or BIG franchise. Like the guy who owns his own shop. Anyway, there is a shop that does alot of this business but I'm not going to post it. Oh, and also do what Wildbuckaroo said. Nice add on Wildbuckaroo.

WildbuckarooMarch 27, 2011  9:54:36 AM
Dru just take a copy of your claim that MPI has given you or if they haven't ask them for one and take it to a bodyshop of your choice and ask them if they can find used parts to get MPI to pay it. Sorry Tom just filling in for you.

DruMarch 26, 2011  11:29:36 PM
Hey Tom... I never even thought MPI would let me take my car to a private shop.. There was a shop that already quoted me $185 for all the used parts that I need. I doubt the labor would cost that much more. Autopac estimated the damages at $3800. How would I ever go about getting them to let me repair my car at this private shop? Just tell them that I have found all the parts myself and that I am going to go about repairing my car myself?? Would they still write it off? Or would this be a way to get around the write off?..

WildbuckarooMarch 26, 2011  1:37:49 PM
Dru I can help email me at wildbuckaroo@wcgwave.ca with all the year make model and km of your car and what you have put into it in the last year.

WildbuckarooMarch 26, 2011  1:34:33 PM
To against MPI, that isn't fair. Also what they have done is started the new E- glass system so now MPI doesn't have to pay someone at their claims center to ask all the questions and take the claim for them. Now all the glass and bodyshops have to do all of this for them. The repair shop does all of the admin work for them and how much extra does MPI pay the shops for doing this, it is ZIPPO. Now tell me if that is fair? Give the shops more paper work but lets not pay them a cent more............

WildbuckarooMarch 26, 2011  1:07:26 PM
That was directed at Brenna.

WildbuckarooMarch 26, 2011  1:05:50 PM
No you will still have to pay your deductible unless the truck actually hit your car and put in a claim with MPI admitting that they were at fault. This is the way it works with MPI, someone always has to pay.

tomMarch 26, 2011  12:18:40 PM
@Dru well you could go to arbitration to possibly get more $ but it would be still a write off. Or get a copy of your estimate and go around or call to some auto body shops and see if they can do something for you. They might be able to find some used parts & they might reduce some of the labour. Try private shops as the dealers are not interested in these types of jobs. ie: to much research involved.

LannaMarch 25, 2011  9:40:41 PM
Not sure how many have read this but it is worth reading.

http://www.economica.ca/ew06_3p2.htm

Our lives have little value.

DruMarch 25, 2011  1:22:15 PM
Hey can anyone lend a hand? I have always hated MPI. I mean... we pay so much in car insurance every year and for WHAT?? Its ridiculous. So on the highway driving from Wpg to go to Brandon, the snow storm came so fast! There was no warning, the highways were not closed. Everyone was driving so slow (40 - 70) on the highway. Two semi's in front of me were in an accident, one slid into the ditch, and stopped abruptly. I slid into the back of that trailer damaging my hood, side panel, windshield, headlight. My taurus might have been a 96, but I always took such good care of it, just had new struts put in, new thermostat, new taillight.. needless to say, I always kept my car up in maintenance. They are trying to write it off and I need to get around it somehow.. if there is a way. I dont know if I can get a second opinion of some kind or not but they are estimating $3800 worth of damage! .. idiots.. And my car had a cd player and alarm system put in which was over $1000.. They are looking online and finding other cars, that aren't the same as mine but they are looking at lowest prices to give me for my car. I need MY car, and eventually I will end up buying it back and fixing it up myself if the final decision is to write it off and theres no way around it... But yah, they want to give me $2200 for a car that cost me so much more. I bought this car practically new for $11,000... What to do what to do?.. If anyone knows of anyone I can contact that will help me fight MPI.. Or what my next step should be please let me know. Thanks guys! Dru

Against MPIMarch 24, 2011  12:28:08 PM
It appears that MPI is forcing approximately 50% of Manitoba's Insurance brokers to go out of business due to MPI's new 5 year renewal procedure. What this means is that this new 5 year process will be saving MPI millions and millions of dollars. MPI will no longer need insurance brokers to service and sell car insurance. For those that are not familiar with how insurance brokers run their office, doing Autopac transactions for MPI pays a broker a small commission. Insurance brokers rely on MPI commissions to run their offices. Please keep in mind that MPI closed their renewal processing centers a few years ago and forced insurance brokers to renew licenses and take photographs for drivers licences without increasing the brokers commission by very much which means insurance brokers had to hire more staff in order to provide this extra Autopac service to the public. Now, MPI has the nerve to change how MPI is handling renewal licencing forcing all these brokers to lay off all the staff they just hired. If an office loses their Autopac contract with MPI, they will be forced to go out of business or sell their book of business to another insurance broker who has Autopac service. MPI is such a big bully in Manitoba. As a Manitoban, I am ashamed with how ruthless MPI is becoming. CTV should run a story about this. A large number of people will become unemployed due to this change. Can Manitobas afford another financial hit by MPI????? How many millions more a year do they want to make at our expense??????

katMarch 23, 2011  1:03:39 PM
@Brenna If it is as straight forward as you discribed then you will be covered. Everyone has comp. coverage. If you got the plate of the truck then you won't have to pay your deductible.

Against MPIMarch 23, 2011  12:38:22 PM
If your car door was damaged should be covered as a comp coverage claim by MPI subject to your deductible. Check your insurance to make sure you have comp coverage or contact your broker.

BrennaMarch 22, 2011  10:20:22 PM
Hi i recently was on my way home on the hwy and i stopped and pulled over to go get soething from my trunk when a semi drove by and swung the door open with wind. it now will not close at all , will i be covered?????

kitMarch 21, 2011  5:46:37 PM
@Lanna MPI pays for the property damages because it was hit by a car. The drivers doesn't get his car covered and MPI will sue him/her for the damage to the building to recoup the cost.

LannaMarch 19, 2011  9:08:28 PM
I am curious about who pays to fix the DQ that the drunk drove into? Would that be the DQ owner claiming on his property insurance or would MPI pay because it was hit by a vehicle? If it is MPI, then I'm wondering why our premium dollars are going toward bailing out a drunk? In my opinion, the drunk should have to pay personally for the property damage. I hope MPI doesn't pay to fix his vehicle too.

WayneMarch 18, 2011  12:41:45 PM
Okay, here's the joke of the day: Taken from the 2011 Guide to Autopac (we all have one) - Customer satisfaction surveys show that Manitobans find our claims adjusters to be helpful, knowledgeable, professional and courteous. -Our goal is to provide you the best insurance products and the best service, whenever you need us.

Methinks they surveyed a bunch of chimps.

Against MPIMarch 17, 2011  2:48:50 PM
Troy, sorry to hear that your wife is having so many problems with MPI. It makes me mad to see MPI treating injured people so injustly. The bigger the group, the more power we will have. MPI fights people one on one. There is no hope for the little guy against MPI. That is how MPI keeps getting away with abusing their power. But...hopefully...in time....our group will grow and our voices as a group will be heard. We paid premiums for insurance coverage. MPI has no right to refuse coverage that was paid for by us.

LannaMarch 17, 2011  12:27:49 AM
Troy,

Sorry to hear of how you are being treated. Swan is useless. All the NDP are useless. Not that any of the other persuasions of government have done anything of value to stop the abuse of MPI claimants. Tell MPI to find the medical report, put it in writing. They have lost parts of my file more than once and surprise, surprise it was to their advantage to lose it. They'll find it, keep asking. In writing. I keep a copy of everything. I suggest you do the same. Contact the doctor who wrote the report. They should provide a copy. If not contact the College of Physicians. Good luck. If you need help, please ask.

xheiMarch 17, 2011  12:21:19 AM
Troy, I suggest that you soon get in touch with the Wayne who posts on this blog.

Troy ThomsonMarch 16, 2011  11:32:57 PM
Just wanted to let eveyone know that we heard back from Minister Swan's office. We were told that Mpi does not want to and will not ever pay for my wife's perminant impairments or any other monies (we pointed out to MPI that they failed to pay over $51,000 in perminant impairments calculated from their ow charts and rates back in 2007), Mpi also sent a letter to us from one of their doctors stating that after 8 years they feel that there is no proof that my wife pain and medical problems are from our 2002 car accident and refered to a third party doctor of theirs' that said my wife's cronic myofacial pain is now complicated by cronic pain syndrome as well but MPIs in house doctor rallo disagreed the third party medical report is now missing. I GUESS WE SHOULD HAVE JUST STOLEN A CAR, AND CAUSED AN ACCIDENT instead of being the victim of somebody running thru a stop sign and hitting us sending us into a tree,

WayneMarch 16, 2011  6:27:07 PM
Just so everyone knows, there was another MPI story on CTV tonight. If they hold true to what they told us, there should be one every night this week. You will note that the PC's sought to strike down paying car thieves previously, but the NDP decided it was good for us to keep paying for them. I think I know how I am going to vote this year.

CarlynMarch 16, 2011  8:34:34 AM
Print version of the story CTV aired: http://winnipeg.ctv.ca/servlet/an/local/CTVNews/20110315/wpg_car_thieves_mpi_ben efits_110315/20110315/?hub=WinnipegHome

They include a footnote reference to 'vehicle accident support group', with phone number.

SylvieMarch 16, 2011  8:27:04 AM
Another good one, for Motorcycle riders, do a search on the rate in other Provinces, you will see, they are robbing us blind !!! We are paying double or triple the price if not more. Our biggest problem here is Monopoly.

LannaMarch 15, 2011  7:51:37 PM
Obviously, it would have been better for me to be a car thief. Instead I made the mistake of being a successful self-employed person who made the tragic error of stopping at a red-light. It's been and continues to be $%!#* There should be zero money to car thieves or the miscreant passengers in the vehicles. There are plenty of us who paid, thought we were insured and found out otherwise. Disgusting to see criminals getting benefits, while getting free room and board in jail and who knows what else. Brian Smiley says MPI doesn't discriminate...HA. Funny he wouldn't comment on the amount paid to the criminal when he had NO problem violating MY privacy when interviewed by the Winnipeg Free Press in February 2005.

WayneMarch 15, 2011  7:18:42 PM
according to MPI I am covered for insurance, even if I don't pay into it. car thieves are, so why am I paying? Cancel the insurance tomorrow, as we're all covered anyway...thanks MPI.

WayneMarch 15, 2011  12:42:02 PM
Well, just saw the story on CTV. Certainly does paint MPI in a bad light. My one problem, our phone number wasn't put up with the story. Hopefully it will be on the internet and they will post it there, otherwise, all was for nothing. Lots of angry manitobans, but who do they call?

CarlynMarch 15, 2011  7:43:17 AM
I feel for you "against MPI." Been there, done that, with unsatisfactory results. I'm waiting for AICAC hearing. A long process. I do the best I can to get better - with or without MPI. Care providers keep telling me I'm doing what I need to do. So I do it. Even if MPI says that it's not 'necessary'. When you apply their twisted sense of logic, eating isn't really necessary. It's certainly advisable, but not necessary. Unless a person wants to survive.

We expect that professionals will meet certain standards of communication, organization, and honesty. Many MPI bodily injury employees seem to throw those out the window. I thought that my CM was the most disorganized person I'd ever met. Why didn't he return my calls? Why couldn't he find important documents? Maybe because he was 'new'? (He was not new to MPI, just new to me.) I cut him a lot of slack, because that's who I am.

I was bounced back and forth between IRO and CM because I complained about CM making decisions without making the effort to determine the facts, and IR would not deal with new medical info I had presented. IR hearing was postponed several times. When it went ahead, it seemed that the outcome was pre- determined between the IRO and my CM. Not right, but that's the way it appeared.

My CM said that they had HCS review the information, and that the decision came back the same. I asked if I would get a copy of the 'new' review from HCS, and was told that there was no point in my CM issuing a new decision letter on the same issue. I already had an IR hearing scheduled, it was time to go ahead. THE IR OFFICER WOULD BE ISSUING THE DECISION, not my CM. Those words caught my attention. I didn't realize they predicted the outcome. We discussed a lot in the hearing, not all of which I felt was relevant. The letter from IRO was devastating. IRO had done exactly what my CM and the HCS staff did. Selectively heard and saw what was needed in order to deny the claim, with no regard for the actual facts and needs of the claimant. Ignored relevant facts.

I 100% agree. The system has to change. But how do you tweak something that's so fundamentally broken with success?

LannaMarch 14, 2011  9:43:03 PM
Dear Against MPI,

Please don't take the bait. Your impression that there is no communication between case managers, supervisors and internal review is very likely not accurate. I have documentation that acknowledges it does exist. Thing is, to my recollection, Internal Review is supposed to be separate and independent from case management input. The whole "Who's on First" routine is very likely intended to frustrate you. And... Success, no? They've been practicing for years.

Internal Review is a joke and I wouldn't personally bother with any effort in that regard beyond filling out the AFROICD form required and leaving it up to them. The whole department is a farce. MPI will decide whatever is in their best interest, the only unbiased appeal process worth effort exists once things proceed to the AICAC level.

You are absolutely right that you are not their employee. Over the years they have requested some pretty stupid things from me and I've told them to figure it out on their own. They'll amazingly, suddenly find what they've lost or solve whatever problem (supposedly?) existed, all without your help. They are only telling you to do it to be annoying (or possibly they simply have no clue). Whatever the reason, it's their responsibility to solve, not yours.

Again, don't take the bait. Take a deep breath instead. It is all part of the MPI plan.

Absolute power corrupts absolutely.

WayneMarch 14, 2011  9:25:10 PM
Correction to my last...the local story should be airing at noon, and there should be another airing on CTV National news, hopefully tomorrow as well. You might have to keep your eyes open for the national story as it might be pushed back due to the coverage of Japans earthquake and subsequent tsunami.

WayneMarch 14, 2011  6:54:06 PM
Had a few emails today saying there is an MPI story on CTV Winnipeg tuesday at 6PM. Channel 5 in my area anyhow.

Against MPIMarch 14, 2011  4:39:05 PM
I am so frustrated with MPI. They create so many roadblocks that it is a full time job trying to keep them on track. I had 5 not at fault claims. I have severe whiplash, chronic pain and Fibromyalgia plus all the other diagnoses I can't pronounce never mind spell. I am a working professional who spends time doing proper documentation. If I did the kind of job my case manager does I would have been terminated. I advise all claimants to get copies of all letters written by MPI and by your medical providers. It is your legal right to obtain all copies. I recommend that you spend time studying everything MPI sends and receives because MPI denies claims based on very incorrect information. If you don't stay on top of your claim(s), they will deny and bury you and your medical providers with a ton of paperwork. I guess it is their way of denying claims as fast as they can so that the burdon of proof is back on you. We all know that fighting MPI is a very frustrating process. My internal review hearing was cancelled because I fought my case manager's decision explaining and pointing out how she did a horrible job in gathering the facts. Now, they seem to be dragging their heels gathering the correct info because they know it would support my case. Of course they don't want the info. because that may mean that they will have to pay. Now, the internal review dept. is hounding me into another internal review hearing. There is no communication between my case manager, her supervisors and the internal review dept. They are all paid employees by MPI but I am stuck having to tell each of them each who to go talk too. Am I a MPI employee? Why am I having to do their jobs for them. I find MPI an incredibly corrupt company. How do they get away with such doing business this way baffles me. My advice to all is stay on top of your file and fight for every penny you think you are entitled to because they will not help you. The goal is to lie and deny! They get paid to deny as many claims as they can and close claims quickly. They do not help you get well nor do they help you financially. Don't think for a minute they are there for you and don't believe their stories! They are all stories trust me ! After 5 claims I have heard them all.

WayneMarch 13, 2011  9:34:43 AM
They may very well be trying to get rid of small brokers. Also learned that when you start your 5 year plan, that broker receives THE commission. If you go to a different broker for the 4 subsequent years, that broker you went to for the last 4 years gets nothing. "If you don't like it, don't be a broker". Also in looking at my renewal form, looks like they want me to pay over $100 for something, plus my $100 a month for insurance. WTF? Is it $100 for our license every year now? But, in the end it all works out for us. The more people MPI steps on, the more people join our cause.

frustratedMarch 11, 2011  3:13:03 PM
Here is a new one for you all to try and figure out. With the new 5 year plan the MPI system has made it just lovely to renew. Here is the just of it. Lets say last year when you received your 5 year sticker that you paid your premium in full guess what this year you MUST pay it in full again unless you come in the day before renewal at which time the agent must cancel the policy and reissue you another sticker and pick the time payment option. If you have a vehicle that you let sit part of the year and figure well I will just let it lapse no no no you can not as it will automatically be renewed if it is not paid then you will get a suspension. If you come in when you get the notice you will pay time on risk to the date that you cancel. Now be careful with the new snowpass situation because if you choose to get a snowpass this year it will automatically be added in on next years renewal. I think that MPI is trying to slowly get rid of the small town brokers themselves and have everything in on a five year system so that they can make you either pay by mail or have just major outlets. I hear that the brokers are now getting smaller and smaller commissions......doesn't sound very diplomatic does it.

L.G.March 8, 2011  5:31:39 PM
I just cannot fathom how the government lets MPIC get away with this!!! According to the Winnipeg Free Press - MPIC graciously gave away a claim centre to an aboriginal charity of their choice on July 8, 2010. This building was paid for by Manitoba's motor vehicle insurers, and given away without our permission. Now, I have seen 3 brand new buildings going up as claim centres and yet another one in Selkirk, Manitoba. The three buildings in Winnipeg were reported to have cost a mere $35 million and the one in Selkirk has another price-tag attached to it. How does a Crown Corporation get away with this kind of theft? Give us back our private insurance or at least the opportunity to make our own choice of insurance company.

LindaMarch 8, 2011  4:54:48 PM
I was involved in a serious MVA 5 years ago. I have just settled with MPIC thru the Claimant Advisor Office, who takes on the "fight" between you and MPIC as an arbitrator. Was it worth it? Not likely, but at least I did not pay for the legal fight. MPIC hires all kinds of doctors to do their dirty work for them, thus YOU cannot win, believe me. The claims officers are just as crooked as MPIC and will deliberately try to get you off a claim, if there is an injury. They do not know the MPI Act, or so they pretend. My advice is to go onto websites concerning previous claims that are posted under the MPIC site. Look up the MPI Act. It has lots of good information that you can use. If there is an injury involved, make sure all your "scores" are added correctly, as they tend to be lower so your claim is ended sooner. It's a real shame that Manitobans do not have the right to choose their motor vehicle insurance company. We are told that we cannot sue the driver at fault. That should be a right, not a privilege. AutoPac is great, if you never get into an accident. But if you do, you lose no matter what!

WayneMarch 4, 2011  12:08:05 PM
@Newfie...that's the way it is at MPI, you are never made whole again. My friend got hit shortly after buying a car and had the extra insurance package. He lost close to $14,000. I honestly don't know how private insurance deals with that issue, but not being allowed to sue the person that hit you, how do you recover your losses? It's time for a change in the government that allows this to happen.

Rick MatthewsMarch 4, 2011  7:17:50 AM
@ Carlyn February 28, 2011 12:36:16 AM

for your posting of links pertaining to Laurie Tomlinson you forgot one and it's HUGE!!!

http://www.jus.gov.mb.ca and I highly doubt if there is more than one Laurie Tomlinson..... Sheesh, wouldn't go near this person, even for a million bucks.

Rick MatthewsMarch 4, 2011  6:50:58 AM
@JULIEN DUBUC and your post at December 30, 2010 12:49:24 PM

I don't understand where you mentioned how much taxes you paid on a car you purchased at the MPI auction? I've bought enough vehicles of every kind there. When I won each item I paid the price PLUS 12%. When I completed all 3 required inspections-alignment first, integrity second and safety 3rd, I still paid ONLY insurance on what it costs to insure for the duration. How is it that you had to pay book value regarding taxes later? When you purchase at the auction, it's 100% known you pay those taxes before you haul it out of their compound or no dice. So what then, you had it appraised to be worth upwards and near 5K and paid for that value? Camper trailer/RV's, sure, you pay for what you declare it to be worth, far as I know you can't tell them it's worth anything other than what they charge you for options you request at time of insuring.

Don't mean to beat on you but here's the thing about paying $500 for a car that might only be 5 or 6 years old and then paying a few hundred for alignment and a few parts if applicable, then less than $200 for integrity and again less than $100 for safety. That car is worth more if it had never been in an accident and MPIC hadn't seen it even once but when I asked them before about this too, they deny it anyway. IE: okay, in their eyes you now have a pretty much close to brand new vehicle for steering and alignment and frame is obviously straight, no? Then the safety shows ALL government required items are a pass. Yes you pay exactly what the first owner would pay this year if it had never changed hands and he required same insurance as you, today. Yes depreciation is one thing BUT what you are actually paying IS high insurance for a newer vehicle so I'd suggest that all who know of your examples and mine, time to complain loudly? There really isn't something like "just enough" when it comes to safety or the minimums for measurements etc., the standards are somewhat tighter today and when you buy smaller economy cars and see how thin the brake material is when new, there isn't much lee-way so a pass is often as good as near new upon inspection since quite a bit of wear means a fail anyway.

Rick MatthewsMarch 4, 2011  6:34:58 AM
Here are some questions regarding how MPIC bills you for insurance. First take a look at your statement mailed to you and then try to compare it to what they show on their site for insurance. That plate fee (Plate Usage), I still haven't aksed about (but will quite soon), why isn't it mentioned anywhere on the documents you receive from them but IS mentioned on the site? Is it a one-time thing or do we pay for the same plate every year? I seem to remember that I heard a long time ago that we pay every year even though we don't all ask for a new plate. If this is the case and we are paying for something that we don't often replace and could get a new pair of plates every year for the same fee of $7 for example, then I'd advise that all of you do likewise if after finding out we shouldn't really have to pay for something we weren't changing in the 1st place. Another issue IF we do pay every year, it isn't shown ANYWHERE that we pay for that and a paper document doesn't have the luxury that the site does where they advise "their estimate isn't legally binding on the site.." Next: looking at simpler and cheaper items as insured, all totals are in dollars only. Revenue Canada may round off for certain things, why aren't we allowed to pay EXACT amounts or actually CHARGED actual amounts? I took a look at my 33% reduction for just a few items and it added up to about 90 cents they cheated me out of. I've got more vehicles up for renewal after this and it will be more than 90 cents. That's a petty amount but think about it, it all adds up for all motorists in the end. Yes I know that the basic insurances before the discounts are also even numbers but still needs to be exposed for accurate billing costs. For just one of my vehicles the cost per year is $932 minus $40 and a 33% discount amounts to $294.36 but the discount shows only $294. Now I don't think I can find anything in a store for 36 cents but the whole principle of the thing is that they quote a rounded off figure of the $892 and DO say I qualify for 33% off. Now as to paying for insurance, you can pay in many forms-even actual antiquated cash so how many hundreds of thousands are paying these nickels and dimes? Personally, I'm going to contact the Ombudsman about it and also ask why ALL items are not shown on such a "bill"

Another funny thing about calculating whatever types of vehicles I have? Since my renewals are coming up quite soon for a number of vehicles, the new rates apply to me in this case. No matter which way I input my options of discount rating, optional coverage as listed on my most recent mailing from them, it never jives with anything on their site so that to me says they are extremely lazy for the site itself. Some people DO peruse the site after hours when maybe looking at buying another person's vehicle but I do think MPIC does this on purpose since yes, so many models and brands of any vehicles but they are supposedly following their mandate to show they are being truthful? Trust me, no private insurers would get away with posting bogus totals before their customers started to go elsewhere and/or complained-loudly I might add. To end this for now, I don't care if it's a buck or 2 that I should be credited for coinage discounts for all vehicles, it adds up and they bury this in their profits while we pay more and more each year. What will they advise "we can't handle coins at an agency? Uh, when I pay by any cards whatsoever, no money is changing hands anyway. I'll update later after I initiate a complaint against them just so you know

NewfieMarch 3, 2011  5:38:20 PM
Well, I just realized how much I hate MPI....i'm completely getting screwed over...they wrote off my car, but are offering me crap, and I still owe money on my car...to be exact $4000 more then what i'm being offered, and the accident was not my fault.

I just don't have $4000 to pay off what I owe left on my car...and now I have to fight with them just to get a bit more money...this just isn't fair. They say they are there to help me, not hurt me, but yet, i'm hurting a lot. It's not like I can sue anyone to get my money, and I can't do without a car.

Against MPIMarch 3, 2011  12:25:16 PM
For those that are afraid of a legal backlash, the group respects your concern. The reasons for coming forward are: Point #1: Why should a person have to hire a lawyer to receive benefits that are suppose to be provided to them under No Fault Insurance? Point #2: Why should MPI get away with settling out of court offering only a portion of what the claimant is entitled too? Point #3: If you settle out of court is it fair that a lawyer hired to represent you takes a % of MPI's low settlement? Point #4: When you add up all the costs incurred by you to settle your legitimate claim under No Fault with the low settlement MPI gives you (after your lawyer takes their %), you will still be in debt. People with legititmate injuries are financially ruined. Anyone who has settled out of court should still come forward and say they settled out of court. The group is not asking for all the details, we just want to prove the number of out of court settlements. People don't realize all the corrupt ways MPI does business. For those worried about any kind of a legal backlash is understandable. The group will try to find and post an answer soon. As a group we are getting stronger and smarter. MPI will soon realize that Manitobans are smart and are demanding change.

LannaMarch 2, 2011  4:04:42 PM
Here's some BNA Act info off canadianlawsite.ca

In 1982, the power to amend Canada's Constitution is repatriated - brought home to Canada from Britain - and the new Act is called the Constitution Act, 1982. The BNA Act is not repealed, just re-named. It becomes part of the new Constitution as the Constitution Act, 1867.

MAKE THEM PAY WITH MONEY WHILE WE PAID IN PAIN AND TREATED INHUMANLY!March 2, 2011  3:56:16 PM
Hello to everyone who has been mistreated by MPI while believing in a system that you thought was there to insured you and help you. In my opinion they have unqualified staff, overworked staff, and lawyers paid by us to fight for them while we have to pay for our own lawyer or adjuster because we are not getting any satisfaction with our insurance adjuster (who by the the way is working for MPI and us at the same time which is a conflict of interest.) I would like to suggest that everyone get together and start a class action lawsuit against MPI for running a monopoly government crown corporation which, in my opinion, is against the B.N.A. Act of 1867 which governments can not form a monopoly and are suppose to be working for us! Good luck in finding the original B.N.A Act because on most Government Canadian websites a lot of this Act is missing.

anonymous questionMarch 2, 2011  3:36:12 PM
Does anyone know whether a person who comes forward who has been forced to sign a non-disclosure would be protected under Whistle-blower legislation? Isn't there some sort of protection? Otherwise MPI would DESTROY, and we know they's use our money to do so, ANYONE who spoke out against them who had agreed to not do so. Non-disclosures are contracts, it would be breach of contract. Who protects this person?

Against MPIMarch 2, 2011  3:30:09 PM
I encourage all people that have had bodily injury claims with MPI but have since settled their claims after years of MPI denials, MPI roadblocks, MPI paid doctors and specialists, incredibly high lawyer fees and bankrupcty (or near bankruptcy) to please come forward and do your part to help fix our broken auto insurance system in Manitoba. Manitobans are not aware of how corrupt MPI is and how corrupt their business operations are. If people don't speak up then nothing will change. I you are ever in another accident or one of your loved one is in an accident they will experience the same or worse treatment than you. If MPI got you to sign a confidentiality document when you settled your claim, you should come forward and tell others that this is what they do. It is not uncommon for MPI to deny the most obvious claims in hopes that the claimant will walk away due to stress or bankruptcy. If your case nears the end of the hearing & your case is strong, MPI will offer you a small settlement so that you abandon your court case. People accept the settlement because they can't risk losing the case if it was to be heard by the judge. Let's face it, MPI does this on almost all of their cases. They know they must pay but they lie and cheat all the way up to the court date and then quickly offer you a settlement which is mostly likely 1/4 of what you probably would have been entitled too. I know this happens. I have talked to many people who have settled their claims out of court. I am now asking these people to come forward & support those that are walking down the same path you once walked. We all need to stick together. If we don't, MPI will continue to waste all the insurance money they are collecting from us. MPI says Manitobans don't have to worry because we have no fault insurance and that we are covered if we are ever hurt in an MVA. This is a huge lie and the public needs to be aware of this.

WayneFebruary 28, 2011  9:15:31 PM
Hey Teda, if you want in on the action here is my email waynefranklin@mts.net Love opening my email and seeing a new member, hope to hear from you soon.

TedaFebruary 28, 2011  3:22:03 PM
Everyone take out your driver's licence and have a good look at it. When does it expire? 2012, 2013, 2014? Now, is there anything on your licence that shows you you have renewed? NOT! When you renew, you keep the same card but there is nothing on your licence to indicate that you have renewed for this year. Try this at home, if someone would like to borrow your car, being the responsible person you are, ask the borrower to see their licence to see if it is valid. OK is says July 1, 2013. Looks valid to me. But since don't have access to MPI system to verify this, your friend gets into your car and crashes it. It turns out that it wasn't renewed, but on his licence it says it was valid until 2013. He is driving without a valid licence. Who pays for the damages? Since MPI implimented these new licences, they are trying to be like other provinces that renew every 5 years, but these other provinces only charge about $60.00 for a five year licence. If MPI did that they would stand to lose millions because they charge us yearly but want the card to be valid for 5 years. Follow me? So imagine if they wanted to give us new glossy licences every year, it would cost them a fortune plus if they changed to a 5 year system it would cost us about $60.00/yr x 5yrs = $300.00 for an average driver. There is another shoddy scam that the public does not know about.

LannaFebruary 28, 2011  3:06:59 PM
Carlyn's post is worth heeding, in my opinion. Additionally, I have knowledge of 2 other problems with 2 other individuals with respect to interactions with Mr. Tomlinson which I will not publicly post in fairness to Mr. Tomlinson as I do not know whether the issues were ever resolved. Both issues were significant. Something needs to be done about MPI but I don't think it requires Mr. Tomlinson's involvement. Just my opinion.

TedaFebruary 28, 2011  3:00:09 PM
Hi everyone, I am a driving instructor in the city and am with you "guys" on having an anti-MPI demonstration. If you are not aware, the PUB and CAA is in court right now demanding that MPI open their books to the public. In the past MPI have refused on numerous occasions. I am sitting on the edge of my seat everyday hoping that the PUB wins. I also agree with another blogger that we need to get together on this in order to be prepared for the next provicial election. Let me tell you I have been also fighting with the govt. against MPI for many years including filing a complaint with the Competitions Bureau and speaking with MPI critic Mavis Tallieu. Please keep me in the loop!

CarlynFebruary 28, 2011  12:36:16 AM
Caveat emptor: There were some very negative postings about Laurie Tomlinson a while back on the blog.

Quick google search yields:

1) AICAC decision reference "he had been accused of fraud and was being investigated both by the police Commercial Crimes Unit and the insurance council." http://www.gov.mb.ca/fs/cca/auto/pdf/decisions/2009/08_72.pdf

2)a) ICM warning notice of unauthorized adjustor http://www.icm.mb.ca/Tomlinson.html

2b)ICM bulletin blurb about four convictions from 2005 http://www.icm.mb.ca/bulletin/docs/Council-Report-No.16.pdf

3) CTV news blurb quoting him re: difficulty getting paid re: insurance claims http://www.ctv.ca/CTVNews/WFive/20040417/wfive_insurance_031015/

WayneFebruary 27, 2011  10:09:10 AM
Hey guys, have been in touch with Laurie Tomlinson from acci-care. As far as I can tell he seems pretty decent. I was toying with the idea of making a video of some of you to post on you tube or send to various news agencies hoping to get your story picked up. Went on you tube and Laurie has one there, check under manitoba public insurance, titled "reform" I believe down near the bottom of the page. He seems to be legit, but I will be taking a meeting with him and find out his prices for our next meeting. Back to the video. I myself do not have a claim in with MPI. I have heard your stories and am trying to help change MPI, but the onus can't be on me. I can't change MPI by myself, and I need people to step up to the plate. I need people for the video, and would prefer people with injuries. Whoever is "me", I would love to hear from you. The Thomson's, I hope you want to be a part of this. Listen, if you guys really hate what MPI has done to you, and want to change the system, let me know. I've heard alot of anger, but haven't seen too much action yet. I know 3 or 4 of us who will be doing protests too, but is there only 4 people who want to change MPI? Get your families involved; if they care about you, they will come out. It's an elcetion year guys, it's time to decide. Please, if you have been hanging back, come forward. I think the video and using social media sites, we can start educating the public. waynefranklin@mts.net

WayneFebruary 21, 2011  9:20:55 PM
I've heard so many sad and unbelievable stories like yours, and it honestly wants to make me cry. I don't understand how politicians, can hear these stories, decide to do nothing, and sleep every night. You can write every politician you can think of, and nothing will change. I'm sure that enough people have written in, that one would think change is necessary. Unfortunately, we have to hit the streets and protest. Make it known to the public what MPI does, and that we won't stand for it anymore. If we cannot change our world for the better, then why are we here? I hope you do join up with our little group, and stand together to make those changes possible.

MelFebruary 21, 2011  3:10:00 PM
Hi, me again, I would like to clarify that I must say suspected impaired driving crash, no accident in our minds!, the driver that hit our boy hasn't been charged yet despite the fact that all reports are in. I would also like to say that we have booked appts. with our MP, MLA's and thier opposition. I am attempting to see Swan but not so easy. Thanks again.

MelFebruary 21, 2011  3:01:58 PM
Good to hear that there are plans to fight the re-victimization practices of MPI. My nephew was hit and killed in a (suspected) impaired driving crash while driving our car on Nov. 10 2010. He was 22 years old and lived with my husband and I. The amount given to my sister, the value of that wonderful young man, was $12,201.00. We were just sick, doesn't even cover a funneral. He was estranged from his father, as he left them and wanted no contact with them ever again, also recieved 12,201.00 with which he bought a mobile home. He flatly refused to help her pay toward any funneral costs or debtload but MPI didn't care " that is what the act dictates". The adjusters we are involved with don't return calls, say they didn't recieve info. that we sent, declined loss of income suffered by devistated a parent, declined councelling to my husband who was very close to him. Our vehicle claim still isn't finished. I have scheduled a meeting with the ex. ass. to Swan at MPI for later this week. Any advice? and in slistening to our story, would it be appropriate to join you group? MPI as it operates now has got to go. Thanks

WayneFebruary 17, 2011  6:45:00 PM
@James...totally agree with you, but the NDP won't allow anything even close to that. Can fight them in court if you want, but unless you're a millionaire, you'll run out of money. Best bet is to join us in the MVA Group, and let them know we want change when we get out there in front of the Legislature. Just like Tunisia and Egypt, the dictators must go.

JamesFebruary 17, 2011  12:18:08 PM
One could make the case that because Manitoba residents are stuck under a single (monopoly) corporation's draconian policies. Reporting record millions in profits year in and out. That there is an unhealthy amount (lack there)of competition in this market, as a direct result of proper oversight and improper regulations. If a person is forced to either be with MPI, or not to travel, because driving WITHOUT insurance would be against the law. MPI then shall create no barriers to mobility in essence. When one is being completely overcharged and has no market to turn to for fair price for reasonably service, this is a very large "barrier".

An exert from the Canadian Charter of Rights and Freedoms:

The Constitution of Canada contains mobility rights expressly in section 6 of the Canadian Charter of Rights and Freedoms. The rights specified include the right of citizens to leave and enter the country and the right of both citizens and permanent residents to move within its boundaries. However, the subsections protect poorer regions' affirmative action programs that favour residents who have lived in the region for longer. Section 6 mobility rights are among the select rights that cannot be limited by the Charter's notwithstanding clause.

Canada's Social Union Framework Agreement, an agreement between governments made in 1999, affirms that "All governments believe that the freedom of movement of Canadians to pursue opportunities anywhere in Canada is an essential element of Canadian citizenship." In the Agreement, it is pledged that "Governments will ensure that no new barriers to mobility are created in new social policy initiatives."[18]

The answer is quite simple, A: stimulate the market with competition, I am sure there would be plenty of insurance companies from the states dying for a market share.

B: Corporations no matter how well meaning in the beginning will become corrupt, there is no reason why auto insurance couldn't be socialized, with a small elected/appointed governance, with the idea of paying for itself(as a system) all return would go back into the system for the people who use it, making everyones rates cheaper.

WayneFebruary 15, 2011  9:00:49 PM
test..test...Still workin Adrian

WayneFebruary 12, 2011  9:38:54 AM
I believe, as do others, that MPI does operate on the very line of illegality. This continues because most people don't understand how bad MPI is until they are stuck in their system. MPI is a crown corporation that is accountable to no one. The NDP party claims to not be responsible for MPI, as in they say there is nothing they can do to help you. Public utilities board is not allowed to look at MPI's books. So, they deny your $2000 claim for chiropractor, yet they give away buildings, and spend millions on things like Human Rights museum (I believe), sponsor ball games, advertising (why does a monopoly advertise, where else are we going to go). They spend millions, trying to paint themselves as the good guys, and if you oppose MPI you must be a criminal. We have to educate the public about how MPI has stripped them of their rights. We need people in the MVA group to actively recruit more members so we are prepared to rally this year. It's time to show the NDP for who they truly are, the ones protecting MPI, and keeping us under their bootheel.

JohnFebruary 11, 2011  11:42:13 PM
You know what I hate most about MPI is just the attitude of people that work there for they are arrogant and ignorant. Now this isn't everyone but a lot of them. They can treat you the way that they want because face it where else are you going to go for insurance. You know it may possibly cost a bit more if we had private insurance but I would be willing to pay it so that I had a choice and weren't held captive by MPI. How is that right, how can they do this, if I owned all the insurance companys in Manitoba and fixed all the rates that would be a Monopoly and that is illegal. The other thing is the repair rates that they pay the shops. I know that most of the repair shops in the province charge anywhere from $89.00 per hour to $125.00 and they aren't allowed to charge MPI their door rate. MPI dictates what they are going to pay them which is I believe $49.00 for glass and $64.00 per hour for for body work, suspension or alignment work. It must be a real tough thing for these shops to be able to survive and have to keep up with the new technology in all repair aspects. MPI needs to be abolished somehow so we have the freedom of choice,is that not the law?

Donald TrumpFebruary 10, 2011  11:55:50 AM
If a bunch of potheads can rally at the Legistaive building once a year on april 20th.... Why can't we organize something? or are they more passionate about there drugs then we are about our health,nevermind the justice...

Against MPIFebruary 8, 2011  12:22:35 PM
I gave the Manitoba Chiropractors Assoc. our MVAS website address. Anyone in a crisis with MPI should contact our group. MPI is large and very corrupt. They are accountable to no one. The most obvious of injuries are denied. MPI pays for unnecessary survelliences which is a form of stalking and an invasion of our privacy. Our group provides support to those who have been and are being abused by MPI.

WayneFebruary 8, 2011  9:42:01 AM
@watching my step It has become very clear to me with our meeting yesterday, that there is no one in power who is able to do anything. You can't sue, because you are not alowed to until MPI is done with you, which will be years from now. The only two people who could help you would be Swan or Selinger, and if your not family, they will ignore you like they have done with everyone else. There is no govt body to make MPI toe the line, so they are accoutable to no one. The only recourse I can offer is joining up with the MVA group, and adding your voice to ours. I see it s the only way anything will ever change. You can either email me at waynefranklin@mts.net or email at our site Motor vehicle Accident Support Group-Its time to take a stand (sorry forget the site address) We have to stand together so we are not ignored, as this $%!#* has gone on long enough.

watching my step!February 8, 2011  8:21:58 AM
Okay so looking for information to help me next week i have managed to stumble across your page... If someone could help me understand how to get the most out of my experience and its a long one... all i can say is that i just want to get back to a normal life where mpi doesn't send its cars out to follow me and into a job that i can handle.. also i need advice on how to get the largest settlement.. Ive had 2 accidents that are affecting this injury that mpic is not telling their medical team that the first one that caused all the damage even happened.. never mind the 4 accidents prior to the last two that are what im trying to deal with.. my first life changing accident happened a week shy of my 26th birthday i am going to be 32 this year PLEASE HELP

Troy ThomsonFebruary 8, 2011  2:33:19 AM
Ever wonder if what MPI pays you is correct here is link to MPI's meat chart Permanent Impairments (Universal Bodily Injury Compensation) Regulation

WayneFebruary 7, 2011  7:21:59 PM
Yah Ed, if you want scroll down and send me an email. We are a group of people who are trying to hold MPI accountable. Hopefully as a group we can achieve what people can't individually. We met with Mavis today and the meeting went fairly well. She also said that banding together is the way to get someone to listen. Mavis pointed out that since they do not have the majority, there isn't really much they can do, unless they get elected. She is VERY aware of the problems within MPI, and is as perplexed as we are as to what is going on down there. She has acknowledged, that if they are running Manitoba that they will have to go through MPI from top to bottom. She also said that they are very open to ideas such as the new/old system like Saskatchewan has brought in. They kept their old system, but also brought in a tort system for those who want it. They are willing to offer us choice, unlike what we have now. I would have to say that she seemed genuine to me, and hopefully will follow through if they are elected. As we all are aware, change takes time. Hopefully some day we will be able to rest easy knowing that our children will not fall victim to the same system. Many thanks to Adrian and Lanna for representing us. I would like to say, that if you have been too worried to sign up, please don't be. If you don't want it known that you are a member of the group, you can remain anonymous. As long as we can say we represent "X" number of people, it helps. Please, go out and spread the word, join up to make a change. I believe Adrian will be posting some more details about the meeting in a week or so, so keep your eyes open.

Against MPIFebruary 4, 2011  12:13:45 PM
Ed, wow ! I feel bad for you. MPI is a no fault insurer which means no matter who is at fault MPI should pay for a motor vehicle related injury. If you were hit by a vehicle insured by MPI, they have to pay for the expenses you are incuring due to the accident. As mentioned already, MPI denies claims of pedestrians who actually cross in a legitimate cross walk so be prepared for a fight. MPI will do whatever they can to deny every and any claim they can. Some people say they have had no problems with MPI. I question how that is possible??? Do they have a relative working at MPI?? Do they have a good lawyer?? If you have pre-existing depression, headaches, torn tendons, etc. etc.... they will always use those pre existing conditions to deny claims even if the pre existing condition does not have anything to do with what you are claiming. I often wonder how they get away with their corrupt ways of doing business. Ed, please proceed with your claim. If they deny you, then fight back. No fault insurance is suppose to be there for those who are hurt due to a motor vehicle accident. Your injuries are very real and well documented so how can MPI honestly deny your claim. I suggest you join the MVAS group and join the fight. We have well educated people in the group that has vast knowledge fighting MPI. Many of us are like you. We have all been hurt, we have all suffered various types of injuries and most of us are slowly going bankrupt while MPI makes millions of dollars a year in profit.

LannaFebruary 4, 2011  2:41:21 AM
Ed, if it makes a difference, I know of someone who was hit in an official crosswalk and they got the same treatment the rest of us are getting. It wouldn't have mattered where you were hit. MPI will stick it to anybody. Having said that, you only are required to obey your boss to a point...safety first. Sounds more like a WCB claim to me. You were working, meeting at Tim Horton's, you got hit. I hope you get the treatment you need to get better. Really sorry to hear of your injuries, sounds like you are lucky to be alive.

MPI sucksFebruary 3, 2011  9:00:41 AM
wow, that story sounds brutal. But as you point out that you were crossing the road illegally at the time, should they cover your damages?

EdFebruary 2, 2011  11:28:52 PM
so here is what happened.It was may long weekend and I was at work and asked by the owner to join him across he road at tim hortens. on the way back the the owner saw a break in traffic on portage avenue and hollered that we should run accross (not at a cross walk). the first lane was completely open, the second was full. i popped through the second line and was struck by a montana van moving an estimated 50 kmph. I broke my hip in 5 spots, tore both knees quite bad (ACL, MCL an minicus'), seperated shoulders quite bad and those also will require surgery. I have scars all over my arms, legs, body and face from the impact of the the windsheild and from lading on portage avenue. i am at a loss at what to do really. i struggle to walk without pain and my body aches and aches. i am 30 going on 95! when i asked to go to chiro... they agreed but thought maybe i had a pre exisiting condition? lol!!! really? i should be in the ground! i wish i had more recourse as i know my injuries are from this accident... no question! but as I (we) were not at a crosswalk it seems i have little to no recourse.... any advise?

CarlynFebruary 2, 2011  9:10:25 AM
This is good news, Wayne! I hope she is serious about making changes to the system. I'll look for your update in the coming weeks.

CarlynFebruary 2, 2011  9:08:26 AM
Ed: Sadly, this is the way MPI operates. It is up to us to prove that our injuries did not exist before the motor vehicle incident. If there were pre- existing conditions, it is harder to prove what part is related to the incident, and what part is pre-existing, even if we clearly identify it. Be careful how much information you give them. They are selective in processing what is shared, and will use what they can against you. Involve your physician (or a good sports medicine doctor who doesn't work for MPI)as soon as possible, so that your injuries are documented. Hang in there!

edFebruary 1, 2011  10:18:25 PM
I was hit by a van walking across portage avenue, and it feels like MPI is doing everything in there power to do nothing against it. they are always looking to see if my injuries are coming from somewhere else and are very very little help

WayneFebruary 1, 2011  3:54:49 PM
Looks like the meeting with Mavis Taillieu is going forward early next week. I will put forward the issues discussed in the MVA group, and will post afterwards on how it went. Remember people, the more people that join up with us, the more say we have. Turn on the news and you will see that people CAN bring change.

Against MPIFebruary 1, 2011  12:40:36 PM
It is very important that people who are unhappy with how their claim has been or is being handled to join the MVAS Group. MPI is very corrupt. They are corrupt to the core. They make millions of dollars in profits annually. The gov't uses MPI profits to fund other gov't programs instead of paying legitimate claims. MPI and their associates are very corrupt. Many specialists are corrupt because they make a lot of money off MPI if they support MPI's corrupt ways. The support group is a great way to learn about MPI, how they handle claims, what the rules are, what you are actually entitled too, how to proceed, which doctors are legitimate, etc. MPI will be forced to acknowledge their corrupt ways if the group becomes large enough. There are many people severely and legitimately injured. If they are injured they have a right to make a claim. Many levels of the gov't are well aware of MPI's corrupt ways. MPI will only change if the people in Manitoba get together and form a well informed and educated group and fight back.

lukeJanuary 31, 2011  4:51:41 PM
Caryln, you sound like a decent honest and intelligent claimant who's had to deal with Dr. Michael MacKay. Welcome to our small but growing group. You may wish to contact Mavis Taillieu, MLA Morris and Conservative Critic for MPI, regarding your displeasure with Dr. MacKay.

wayneJanuary 29, 2011  6:54:36 PM
@sketch

Not sure how things work in Ontario or with private insurance, but if you are in 5 accidents where the other driver is at fault, your insurance goes up? You will find that most people on this site were hit by someone else, that is why they are so angry. You're driving along enjoying your day, when WHAM! some careless driver hits you. Then MPI sticks it to you after that. Welcome to your new life of agony, and trying to pay your bills with no help from your car insurance company. Hope that clears up any questions.

CarlynJanuary 29, 2011  8:35:28 AM
Diana: My insurance broker told me that the third party insurance applies for out of province/out of country accidents, where MPI's "no fault" does not apply to the other driver (but still applies to us ironically). For instance, if we drove across the US border to shop, and got in an accident that was considered our fault, the other driver could sue for millions.

Lanna: I have no 'objective' explanation for continuing pain and disfunction, though I have diagnoses that MPI will not accept, because in their opinion they are based on symptomology, not objective evidence. MPI 'expert' McKay said that the only reason my doctors say I can't go back is because I say I can't, and that if I just wanted to, I could do the work. Baloney. If I could, I would. It would be much easier than fighting with the egotistical god that is MPI. They set the rules, and they decide who is telling the truth (apparently, no one is honest in their world - what a sad place to live).

LannaJanuary 28, 2011  9:40:03 PM
I'm generally curious whether other people have had rude comments from assorted MPI/Third Party Assessment practitioners?

As an example, after being rear-ended at a red light and having pain in my neck and numbness in my hands to the point of dropping things, I was sent to see Dr. Michael MacKay by my then case manager Greg Locke. I explained the problem and asked if I could have either a CT or MRI. MacKay's response was that "that's an awfully expensive test for somebody with nothing wrong with them."

Then I was sent (by MacKay) to a neurologist at HSC, Dr. Ilse, who did some tests and proceeded to tell me that the numbness and pain was because "skinny young women like you just get these things." So over-weight people have no pain if they get in a car accident ? ?

Eventually I got a CT on my own and sure enough, had a herniated disc in my neck at the exact spot which explained the symptoms. Isn't this malpractice?

I won't even go into the Dr. Conrad Hoy experience at ARCC on Main Street. Bizarre.

DianaJanuary 28, 2011  3:55:53 PM
Against MPI- I think everyone in manitoba would be better off going to another province just to insure our vehicles for the period of eachtime,it would be well worth it for everyone,then that sure would give MPI a loss of business and let them feel the pain and loss and see how they would like it.

DianaJanuary 28, 2011  3:40:17 PM
Against MPI - I have been in a accident where a lady was speeding and hit me from behind "her Fault" she gets a slap on the hand,I suffer in pain,alot of stress,lost time off work and wages,loss of vehicle and a whole lot more loss of money,then what MPI gives you back in return. so can someone please explain to me WHY do we pay insurance on our vehicles and why do we pay for having a million dollar liability,what is the million dollar liability for and where does it go,what is it for and who gets it???????????

sketchJanuary 28, 2011  4:13:53 AM
against MPI I do not know your story - but having 5 claims seems like a lot. If you lived in Ontario you would not be able to afford to drive a vehicle after so many claims as your rates would be very high. I am not meaning to be uncaring but be careful what you wish for. Our private insurance companies only pay 400 per week maximum - no matter what your earnings were. This makes it impossible for a middle income earner to live after accident unless they have another insurance plan. Your plan is very fair from a bodily injury perspective.

AdrianJanuary 23, 2011  12:23:54 PM
Sorry for taking so long to response, it's been a busy past week out of the province for work.

@Against MPI: I would love to make the website more friendly, unfortunatelly how easy it is to find the website isn't something I have too much control over. The website address is controlled by the webhost so since we are using free web hosting it isn't really possible to shorten it and take out the freeiz part so it's easier to find in searches without paying for hosting. Also, as far as where it shows up in a search such as google, at least to the best of my understanding, is based on the popularity of the site. Meaning that when someone types in any combination of keywords associated with the website (Motor, Vehicle, Accident, Support, Group, etc), how far down it shows up in the search is based on how many times the website url and the website name have been typed on the internet, as well as how many times the website has been visited, as google tracks those things. On the bright side that means that over time it should hopefully be easier to find, but it also means that at the start we just have to get the word out there as I have been trying to post on related articles pointing people to The Motor Vehicle Accident Support Group located at mva.freeiz.com.

@Mike That sounds like bs since I believe from reading legislation MPI tries to control everything about residents of Manitoba or even those who are not residents but are traveling through the province. I remember specifically seeing that even if you live in another province and are covered by their insurance, MPI over-rides that while you are traveling through Manitoba. As Wayne said, I would ask for the specific part of the legislation that MPI is basing their information on. Especially since I am sure they are still charging you premiums while telling you that you are not covered. Of course it doesn't surprize me since MPI loves collecting money and keeping it for themselves rather then using it for its intended purpose.

On a sidenote, has anyone else been unable to access the MPIC corporation Act or PIPP legislation for the past two weeks or so?

WayneJanuary 22, 2011  2:43:57 PM
@ MIKE Simple rule when dealing under the big top with the clownshow. Whenever someone tells you something as stupid as that, tell them to show you where it says that, or ask them to put it in writing and put their name on it.

mikeJanuary 21, 2011  9:12:26 PM
Has anyone had experience working and therefore commuting to another province while maintaining a Mb residence? I am going through this right now and mpic is telling me any claim I make may be denied for ( blahblahblah ) reasons. My principal residence is in winnipeg but I work in Ontario. OPP tell me I dont need to register in Ontario because I'm a Mb resident but mpic tells me my insurance is void when I am required by Ont to be insured in their province . WTF?

wayneJanuary 20, 2011  11:12:44 AM
I agree something has to be done . We pay premiums but when we will really need need to make a claim we find out what we have really bought. Not fair by this government who is suppose to be all for the little guy. Keep fighting for the cause.

WayneJanuary 19, 2011  3:18:53 PM
@Troy...if you and your wife are interested in joining up with us, send me an email at waynefranklin@mts.net I feel horrible for what happened to you, and the fact that MPI is doing you dirty. Alone, we can all be brushed off and thrown aside. The only way to strike change is to stand together, and use our voice as one. All of our members do not attend meetings, as obviously some people are just not able to physically or for other reasons. If you're not interested, I wish you luck, and hope things turn around for your family.

Against MPIJanuary 18, 2011  4:41:24 PM
Can the MVAS weblink more user friendly? I tried to find the site like a user would but can not find it unless the address is specifically entered in the search. That site and this site is crucial for spreading our goals as a group. I am not that familiar in how web programming is done but people need to be able to find that website easily. Thanks !

Against MPIJanuary 18, 2011  4:36:10 PM
As a strong and uniformed group that protests MPI's corrupt actions while telling our their own personal stories of how badly they have been treated should eventually make it's way into the media. I have contacted media sources outside of Manitoba such as Fifth Estate and W5 in the past but never heard back; however, perhaps a news source outside of Manitoba might be willing to do a story on a group of people. Winnipeg Free Press, Winnipeg Sun, CJOB, etc may never have the courage to tell our stories for all the reasons everyone mentions. MPI makes the gov't millions and millions of dollars a year at the claimant's expense. They then use the profits to spend any which way they want when in fact they should be paying claims. Our 1st approach is to solidify what our goals are as a group, approach the MB gov't to do something about it and if that does not work we should contact media sources outside of Manitoba. MPI will continue to harrass, lie, cheat and demoralize their claimants because that is what is working for them. They do not get penalized for their corrupt actions. We need to keep reaching out to all claimants and hopefully have them join our fight. There is no other way to get MPI to change. Claimants that are bankrupt, depressed, disabled and in pain are the ones who suffer from their corrupt ways. MPI claims adjusters, case managers, doctors, directors, managers, etc are all paid very well by MPI to lie and deny ! At our next meeting we can discuss this avenue because although we feel hopeful the MB gov't will help us, the likelyhood is that they won't. We need a to consider other alternatives as well.

Troy ThomsonJanuary 17, 2011  7:24:07 PM
I am responding to both wayne and dead meat, to wayne mpi does what it does because it can, based on what i've heard from the liberals the ndp goverment has been using funds around 125,000,000 a year in the form of loans to help balance thier budget, and a rep from Minister Swains' office has told me that THE MINISTER HAS NO POWER OVER MPI, he even took the time to explain how medical reports that MPI sent our attorney's and the SAME REPORTS we obtained through freedom of information act are COMPLETELY DIFFERENT and the MPI ones look like someone cut and paste them in word pad. Their reason was that MPI does not EVER get FULL MEDICAL REPORTS FROM DOCTORS and that MPI"S decisions are based entirely on summaries of medical reports. unfortunately i can't say that a change in goverment would help, all i can say is the liberal told me they want to allow manitoban's a choice between MPI and PRIVATE INSURANCE, and said they were against no-fault, And to dead meat i would like to say that we are un-hapy with ctv's quotes they not interested in telling our story only controversy and they had our entire story all the news papers tv and radio have our story nobody cares, i am not angry with you either from the 8 years we have been stuck in neutral with mpi we are sensitive on the subject of mpi and us but when you have had MPI SURVALENCE for 7 of those 8 years (they were even set up at the welfare office when we had to go on welfare) anybody would be, We are hoping that with all the attension somthing will happen this spring maybe we will get that right to appeal back that was promised but not much faith that they will settle.

DeadmeatJanuary 17, 2011  1:29:56 AM
This comment is for Troy Thomsom, Let me first say that I don't work for Mpic and I never commented that you were ""Greedy"".You commented that i made a personal attack on your family,I am sorry if that is the way you interpreted my post about your story on the news and I apologize! If you recall i said that the people at my chiropractors office were the ones commenting on the MPI claimants trying to win the Mpi lotto!I also said that I sympathize with this couples claim for proper compensation! It was the news that did not clarify the purpose of your lump sum payment and made alot of people unsympathetic to your families situation! You should be angry at the reporter who presented the story and chose to leave out the purpose of the lump sum payment of 47,000.00 dollars! The media chooses to omit certain facts to make MPIC look like they are the ones being screwed not the claimants! I know to well how DIFICULT IT IS TO FIGHT MPIC! I am sure that after waiting seven years myself for an appeal,that i know first hand, the pain and frustrations a claimant and their families are forced to endure! In closing i AM SORRY BUT I will continue to use my "Big Mouth" , while describing the corrupt Insurance we are forced to DEAL with! Fighting amongst each other is fuel for MPIC! I wish for you and your wife a speedy and proper settlement for your pain and injuries!

wayneJanuary 16, 2011  8:42:14 PM
@Troy Thomson

Saw your story on the news and like so many others I ask how can MPI get away with doing this too people? How can MPI not be shut down for criminal behaviour? We're going to do our best to bring attention to MPI this summer. Hopefully with more attention, comes more awareness from the public who has been duped, and can show MPI for the lower life form they are. I don't know how these people sleep at night. What kind of government screws over sick people? I don't even think Iran does that.

LannaJanuary 16, 2011  7:25:32 PM
and a few more comments from the same article...

This is where tort penalties for automobile injuries play a vital role in the efficient workings of the insurance market. Court awards for economic and personal losses provide a reliable guide to the true cost of an injury. The problem with awards set under a no-fault insurance regime is that they fail to reflect the complete cost of injuries both to individuals and to society.

This failure under no-fault insurance to generate complete information on costs can, in turn, lead insurers to under-price premiums which thus, in effect, subsidizes reckless drivers. This is the moral hazard effect.

In the case of BC, no-fault insurance may add to the existing risk of an induced moral hazard effect created by a monopoly insurance provider, ICBC. A monopoly insurance provider, mandated by law not to fully differentiate risk in setting premium prices for various client categories, already charges low risk clients too much, and high risk clients too little. (The specifics of the interaction between a public monopoly insurance provider and no-fault insurance regime will be investigated in later Institute research.)

However long the answer, both experience and theory suggests that no-fault insurance fails to meet the grade of equity and efficiency. Awards to victims are less than the true cost of their injuries. Hidden costs are passed on to either the least able-the victims themselves-or the least suspecting-the taxpayer. Bad drivers are subsidized at the expense of good drivers and, as a result, risky driving is rewarded. As reckless drivers are unchecked, accidents increase, and everyone ends up paying more.

LannaJanuary 16, 2011  7:22:08 PM
Something to ponder... The following is taken from Public Policy Sources, The Health and Moral Hazards of No-Fault Insurance, authored by Peter Sheldon

Detailed research has yet to give the full picture on how no-fault insurance affects the costs of premiums across Canada. In any event, conclusions would be hard to draw given the prevalence of public monopoly insurers who often set premium levels by political rather than actuarial calculations. Still, it is worth noting the "coincidence" that the provinces which have had pure no-fault insurance since 1993 have witnessed the highest premium increases: Quebec up 35 percent, Ontario up 29.5 percent, and Manitoba up 12.9 percent.

The major financial effect of no-fault insurance-and hence its attraction-is that it imposes a cap on individual injury awards and on their associated transactional costs, e.g., legal counsel and court fees. Yet, at least in the case of awards, this can be an illusory gain if the government is both the monopoly insurance provider and the monopoly health care provider, as is the case in British Columbia. If ICBC is able to secure a cap on individual awards, that may still leave unpaid bills for long-term care, for instance. The money has to come from somewhere, whether it's from the individual or from the public health care system. If the individual cannot pay (and it's likely he or she cannot because they are not working), then ICBC's "savings" shows up as an added expense in the health care budget. What British Columbians may save in lower insurance premiums they will have to make up in higher health care premiums.

For most economists, the potential problem with no-fault insurance is far greater than the unintended displacement of costs. No-fault insurance may actually encourage anti-social behaviour, despite all the good intentions of its designers. In terms of automobile insurance, the anti-social behaviour is, of course, reckless driving. Economists describe the effect as "moral hazard," and it can be particularly acute under the conditions of a public monopoly insurance provider.

A good way to illustrate "moral hazard" is by using the well-documented fact that restaurants insured against fire burn down more often than restaurants that aren't. The reason is not that insured restaurant owners tend to be immoral arsonists. Rather, it is that the owners, knowing that they have insurance, may not take due care to prevent fires. They may cut costs on sprinkler systems and on grease cleaning schedules.

Proponents of no-fault insurance, however, argue that moral hazard is not a factor in driving behaviour. They point out that driving is such a complex activity, requiring practically hundreds of driver actions per minute. They contend that "honest mistakes" rather than negligence account for most accidents; and, if we are all equally susceptible to accidents, it is unfair to discriminate against those who do get into accidents.

Can "moral hazard" exist in the relationship between driving and automobile insurance? Well, the empirical evidence from Quebec, New Zealand, and Australia does indicate a link.

Economic theory also suggests there should be a connection because price and demand are inversely related. That is, if you raise the cost of reckless driving, you will reduce the demand or the likelihood of bad driving. A driver will curtail the thrill of speeding or the convenience of driving home drunk if he or she knows the cost of an accident could prove catastrophic.

ShadmanJanuary 15, 2011  2:29:00 PM
We should avoid jumping to the conclusion in assessing someone else's situation. Any uninformed comments could be hurtful to the victim.

The common goal of commentators should be to offer any guidance to MPI victims. So that one can find some relief through awareness. This is known fact, that only a sufferer can feel the pain, not anybody else.

Therefore, keeping that in mind, any comment placed should be helpful but not hurtful.

Be strong in your faith and struggle.

Troy ThomsonJanuary 15, 2011  4:58:51 AM
This comment is for "dead meat" i read your comment on the news story ctv news posted on my wife and i decemeber 2010, fist off you have absoluty no right accussing us of being greedy ****MPI NEVER PAID A LUMP SOME TO US, IT WAS $47000 FOR CHILD CARE IMMDEMITY OWED AND ORDER BY AN INTERNAL REVIEW HEARING CTV MISS QUOTED US**** and the million dollars is what we told them mpi has a history of paying out and is public record if we could ever get to aicac with our attorneys MPI HAS US IN LIMBO FOR YEARS even after we won a internal review for wrongful termination of benifits benifits were never re-instated our accident was because someone ran a stop sign at 60kmph t-boned our car and sent us head on into a tree my wife has a brain injury lost her teeth from a steering wheel to the face seen in the video by the dent in her skull, which mpi won't cover MPi has ignored the facts fabricated their own truth WE HAVE PROVE THAT MPI MEDICAL REPORTS ARE ALTERED AND THAT THE MINISTERS OFFICE IS AWARE OF IT. the press doesn't care about anyones story they are just there to get people to watch or read I Can't work anymore i care for my wife and children now my wife can't So next time think before you open your mouth because you don't know anything in fact you sound like you work for mpi. i don't like these kind of forums because to easy for people to say they are who they are'nt, but when someone makes a persomal attack on me and my family I WILL NOT REMAIN SILENT, and i wrote to the papers for months no one has actualy told our story or cared and i sent letters to every level of goverment and still do and will until MPI rights the wrongs they have made against my family as should everyone who has been wronged by MPI. t One more thing fyi the Liberals want to give manitobans a choice bettween MPI and Private insurance so if you are really fed up with MPI send a real message and vote for the Liberals,

Against MPIJanuary 13, 2011  12:28:48 PM
We have to remember to respect the confidentiality of our group members. To clarify, our goal is facilitate change within the very corrupt MPI organization. We all know that MPI spends our money denying claims instead of actually paying claims. An insurance company that advertises themselves in the media as working with claimants to settle claims regardless of fault is a lie. Even if you are not at fault and you get hurt they deny as many claims as they can. They are extremely unethical. Where do people think the money for the new MPI football stadium is coming from??? Come on people, let's all stand up and do the right thing. As consumers of auto insurance we need to educate the public with the truth. As a stong and committed group we should feel confident that at some point there will be enough of us to spark an investigation and commense very necessary changes in how they handle claims and how they deal with their claimants. We need to remember to be professional and respectful of others in the process.

RoyJanuary 11, 2011  5:15:20 PM
@ wayne: MVA group should join class action lawsuit against MPI.

So anybody, who is just sitting and wishing for some thing to happen, should get up and do something. In a recent MVA group meeting was a very successful and there has been good ideas were discussed. Now is a time to put those ideas into action.

This is the only way there is a hope for a change for good. It is very well understood that as long as there is a monopoly of MPI, then Manitobans can not expect fair dealing with MPI.

Therefore, before we get together for next meeting, by then we should have maintained connection for a way to join class action lawsuit.

wayneJanuary 11, 2011  11:20:05 AM
I know that when I am done work, I am going to contact Gloria, and tell her that as a consumer I want a choice other than a company that pays no pain and suffering and screws a person every step of the way. If you want to do the same her number is 452-2572 and email is info@consumermanitoba.ca If anything we should let the consumers group know that we appreciate what they are trying to do.

Court hears watchdog's disclosure complaintJanuary 11, 2011  11:03:44 AM
CBC News - Monday, January 10, 2011

Manitoba's public utilities watchdog is taking the provincial public insurer to court over its refusal to reveal information about some of its product lines.

The Public Utilities Board, select other consumer-advocate organizations and Manitoba Public Insurance appeared in front of Manitoba's Court of Appeal Monday.

The PUB wants the appeals court to compel MPI to release internal financial information about insurance products the Crown corporation sells that compete with products offered by private insurance companies.

These products include specialty car insurance packages with lower premiums. The PUB believes the information its seeking has an impact on how basic insurance rates are set in Manitoba.

But MPI is refusing on the basis it believes releasing the information would compromise its business interests.

"Some of the information that we've declined to provide we really do believe is commercially confidential," said Marilyn McLaren, MPI's CEO.

"And some of it we believe is the responsibility of other bodies in the governance of the corporation," she said.

But consumer groups and the PUB believe consumers are put at a disadvantage due to the lack of disclosure.

"We really believe that it is important for consumers to have adequate information — so that they can participate in policy-making for the marketplace," said Gloria Desourcy of the Consumers Association of Canada.

McLaren added that the public insurer already releases financial information on its Autopac line of auto insurance and does a good job of disclosing the information it can.

Hearings will continue Tuesday at Winnipeg's Law Courts complex.

MPI in courtJanuary 11, 2011  10:38:11 AM
Global Winnipeg News: Monday, January 10, 2011

MPI is in the hot seat, landing in court. Consumer groups want Manitoba's only auto insurance company to open the books and reveal how much it earns, and where the money goes.

It's a move to make MPI prove you're getting a fair deal on insurance.

"When we're talking about just and reasonable rates for basic auto insurance, it's not an option for the average Joe," says Gloria Desorcy, Executive Director for Consumers Association of Canada, Manitoba Chapter.

"It's something they must purchase," she says.

The Consumers Association of Canada, CAA Manitoba, and Manitoba Society of Seniors are supporting the Public Utilities Board's decision to take MPI to Manitoba Court of Appeals to settle a long time dispute.

"We chose to participate as interveners in this process," says Desorcy.

The PUB is in charge of setting basic auto insurance rates every year, but it says it can't do its job because it doesn't have all of the needed information.

The board argues that it in order to ensure Manitobans are getting a fair rate, it needs MPI to open the books on all its financial records-including those from competitive lines of business.

MPI says it already releases financial information on Autopac rates but refuses to disclose information about its competitive lines of business because it could hurt the industry.

"Some of the information we've declined to provide we really do believe is commercially confidential," says Marilyn McLaren, CEO Manitoba Public Insurance.

MPI argues that not all of its services are regulated by the province. It claims some premiums are offered by other insurance companies.

"MPI works really hard to be as transparent as much as we possibly can," says McLaren.

The hearing continues Tuesday but a decision from the appeals court could take months.

wayneJanuary 11, 2011  9:27:29 AM
There are a coupls stories on CBC so write and have your say. One is two girls were killed by a stolen vehicle and MPI is sueing the guy for $9000 in a civil case. We are not even allowed to sue if your own children are killed. I highly encourage you to post comments on CBC.

AdrianJanuary 10, 2011  10:12:52 PM
For anyone who missed the short story on global TV just now. The Public Utilities Board in Manitoba along with several other organizations are currently in the process of taking Manitoba Public Insurance to court in a class action lawsuit to force the Corporation to open their books to the public and show where they're spending their money. People are opening their eyes and it's time for change.

Unfortunatelly I looked for a link to a news article online but could not find one but if I find one in the next few days as I figure it'll show up I will link it.

WayneJanuary 8, 2011  11:33:11 PM
Thanks to all who came out to the MVA Support Group meeting today. Especially to the new members. I sincerely believe as long as we work together, we'll get results.

jordanJanuary 7, 2011  11:39:45 AM
go $%!#* yourselves mpi

AdrianJanuary 6, 2011  10:37:14 PM
Also just to throw it out there for anyone attending the meeting, if you have any completed petition pages, please bring them to the meeting as it will be easier to collect them there then to have them mailed in. Nowhere near the end February deadline I was hoping for, but it will just make things easier in case there is a longer break before our next meeting after this.

Hope to see you all there.

WayneJanuary 6, 2011  5:58:07 PM
Sorry if my last post was confusing, let me clarify. An MLA IS NOT coming to my house for our group meeting. They have asked for a meeting with me to put forward what changes our group would like to see. After our MVA group meeting, Adrian and I will go to the meeting at the legislature as the groups representatives. Sorry that I confused people, but the group meeting this saturday is very important. I hope that someday our support group can represent every claimant. I have come to realise that this may be a very slow process, but we have to keep plugging away. Hope to see some new members this saturday.

Against MPIJanuary 6, 2011  12:17:20 PM
Yes, I agree. People should be coming forward so that they can state their own situation as proof of how corrupt MPI is. If some of you don't want to come forward, please don't keep complaining. Complaining won't get you anywhere. We need to take action. If you don't want to get involved because you have given up on your own fight, what will you say when a loved one of yours is injured or killed and MPI screws them over like they have screwed all of us over? Don't think for a minute MPI is on any of our sides. I have experienced 5 MVA's with a total of 4 written off vehicles and MPI has lied, delayed and cheated me in all 5 of my claims. They operate in such a manner that people just can't claim anything. They drag a claim out forever, they swamp everyone in unnecessary paperwork - most people walk away in frustration or they deny a claim as fast as they can. The claim then goes to the internal review level quickly not giving the claimant enough time to gather the information they need to win but all along MPI won't tell them what paperwork the claimant needs to get. Most claimants lose their appeals and are then forced into the Appeal Commission level which is generally a denial as well because they are all paid gov't employees. Let's face it, we need to stop them and we can only do it as a strong and determined group. Some of you are too injured to attend but I am sure someone can attend meetings in your place. All your stories are important.

WayneJanuary 5, 2011  10:18:54 PM
Okay folks, it's crunch time. If you are one of the people that has been sitting on the fence, it's time to come to a meeting, and show our numbers. A meeting is in the works with a member of the legislature. They have expressed an interest in hearing our thoughts on what needs to be changed with MPI. The MVA group is looking to have a meeting this saturday, so if you were not at the last meeting, but wish to come to this one, contact me at waynefranklin@mts.net or an email to Adrian at The Motor Vehicle Accident Group. There is a link further down on this blog. Once you have contacted me, I will let you know the specific time and place of the meeting. And I understand some peoples concerns with coming forward, that is why the meeting time and place will not be posted on any sites. Also, as a precaution, I would like to contact people by phone for the meeting. Even if you are just interested in coming out and talking to people who are in the same situation, please do. Just know that you are not alone. We need to come together to let the NDP know that what they are doing is unacceptable, and extend our hands to the possible (hopefully) new party that will be running our province this year. I sincerely hope to see you this saturday.

LittlemissupsetJanuary 5, 2011  10:59:09 AM
Hi! I had an accident last year in september my van was written off . I was confident i was running on a green light on harrow and corydon . I was t-boned on the passenger's side. The thing is i didn't get the witnes info coz i was so shocked so i told mpi that i'll wait for the police report coz i saw the witness being interviewd by the 911 crew or police ... I just got a letter this morning saying that i was 100% respnsible of the accident. I was just so upset because i know it's not true .. It says i can make an appeal but how can i do that i don't even have a witness. Im so disappointed , after waiting for almost 4 months hoping that my name would be cleared that's what i would get. Please give me some advice or any similar stories here... Thanks

ANARCHYJanuary 2, 2011  10:19:23 PM
ANARCHY

jdJanuary 2, 2011  7:16:48 PM
why cant anybody investigate autopac because its a goverment mafia rip off not even the city police or the rcmp will touch them they are protected by law. cant take them to court and you dont even have another choice for insurence dosent make sense at all.

papa bearJanuary 2, 2011  2:43:07 PM
@ panda. wasn't getting off topic. was just commenting on your comments below about write off vehicles. IF PEOPLE BUYING A VEHICLE WANT TO KNOW IF THE VEHICLE WAS A WRITE OFF LOOK FOR "REBUILD" ON THE TOD OR CALL MPI WITH THE VIN AND THEY CAN TELL YOU. IF YOU DON'T FEEL COMFORTABLE BUYING THE VEHICLE THEN WALK AWAY. THANX.

pandaJanuary 1, 2011  10:02:02 AM
@ p.b.: You are going off track, here on site most individuals are presenting their bad experience in dealing with MPI.

It has already been known to those, who have unfairly been treated with their claims, due to misuse of power and monopoly on the part of MPI.

The point is this, that dissatisfied claimant find it hard to get justice, even by dealing right up to the Appeal Commission. So an ordinary individual with limited resources find it almost impossible to be heard fairly.

There are lots of examples of Manitobans, who have been trying to find fairness from MPI, for a long period of time, but have not yet got anywhere. That is the reason there is recently a group been formed to raise awareness to many of dissatisfied with their claims.

This is very important to stand up for constitutional civil rights, no matter how many obstacles come in one's way. If someone is standing up for genuine cause, then sooner or later will find relief for one's sufferings.

papa bearJanuary 1, 2011  12:03:14 AM
so what's the point then panda? They are suspended &/or revoked from doing any body integrities if caught. There are bad apples in everything. If you want to know if the vehicle you are buying was a write off then look for the word "REBUILD" on the TOD/registration papers. A little knowlage goes a long way. MAybe you should look into things before spreading fear and assumtions.

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